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Quality Inn & Suites Hot Springs-Lake Hamilton

2.5 star property

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Photo gallery for Quality Inn & Suites Hot Springs-Lake Hamilton

Lobby
Seasonal outdoor pool
Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Pool
  • 24/7 front desk

Explore the area

View in a map
4319 Central Avenue, Hot Springs, AR, 71913
  • Place, Hot Springs Mall
    ‪8 min walk‬
  • Place, Central Bowling Lanes
    ‪18 min walk‬
  • Place, Pirate's Cove Adventure Golf
    ‪19 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(41 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Hot Springs-Lake Hamilton

Hotel in Hot Springs with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a meeting room. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
Quality Inn & Suites Hot Springs-Lake Hamilton offers 90 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided.

This Hot Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Hot Springs-Lake Hamilton. During your stay, you're just a quick walk from Hot Springs Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a meeting room and a gift shop
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Oaklawn Racing Casino Resort and 7 minutes from Bathhouse Row
  • Cats and dogs welcome for a fee
Free breakfast is served. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and gift shops/newsstands are also featured at Quality Inn & Suites Hot Springs-Lake Hamilton. Free self parking is available.

Smoking is allowed in designated areas at this Hot Springs hotel.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed between October and May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Hot Springs
Quality Inn Hot Springs
Quality Inn Suites
Quality Inn & Suites Hot Springs-Lake Hamilton Hotel
Quality Inn & Suites Hot Springs-Lake Hamilton Hot Springs
Quality Inn & Suites Hot Springs-Lake Hamilton Hotel Hot Springs

Quality Inn & Suites Hot Springs-Lake Hamilton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 208 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 106 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Denis

Business traveller
Liked: Cleanliness
Fair price, conveniently located
Stayed 1 night in Sep 2025

2/10 Terrible

Annette

Stayed 1 night in Sep 2025

6/10 Okay

Annette

Disliked: Cleanliness, property conditions & facilities
I was not told about the $55depost when reserving the room and was charged twice for it. The first room smells like stale cigarette smoke.
Stayed 1 night in Sep 2025

2/10 Terrible

jose

Stayed 1 night in Aug 2025

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
The people staying at the hotel was very disrespectful and rude. Harassment shouldn’t be allowed. Hotel staff and management didn’t take any action and said to stay in the rooms to avoid any further problems. Very disappointing
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Bad...

Room was clean, good breakfast, quiet environment. Could have had a better selection of cable stations to watch.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jamie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shady Owner

Checked in and even though Hotels.com said I was paid up and nothing additional they wanted a 50 dollar deposit and 20 dollars for my dog. I explained that my dog is a service dog and they waved the extra 20 until the next morning when I was checking out. THEN they wanted more information on my dog. I gave them the registration number and they said since my dog is emotional support that they still had to charge me a fee AFTER the fact instead of before. So they was up taking 20 out of the 50 dollar deposit. I have since spoke to an actual American who works the front desk for them and this employee told me they are really shady. If the trump administration wants to deport immigrants why don't they deport all of these people from India buying up hotels and gas stations and treating citizens rudely and in a shady manner instead of deporting hard working farm workers.
Stayed 1 night in Aug 2025

6/10 Okay

Vanessa

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The room was clean, but it doesnt get cleaned during your stay. We had to hunt down a maid and get towels and toiletries. Breakfast was ok. There was eggs but no bacon or sausage and waffles. Cold cereal toast and bagels.
Stayed 2 nights in Aug 2025

8/10 Good

Terri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome. Room was clean. There was a $50 pre-fee that had to be paid up front for incidentals, which was returned at checkout. The only issues were the mattresses are super hard, the sink faucet backsprays, a damp humidity in the room, and a gap between door and ground.
Stayed 2 nights in Aug 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service
The check in/out with staff was great. They were very accommodating for our requests with extra towels, a blanket and they were just so kind. The property is a little dated but the room was clean. Just a little "musty" and needed a little love but it worked. We slept "ok" and the pool was an added bonus. We would possibly stay there again.
Stayed 3 nights in Aug 2025

8/10 Good

Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was hit and miss for the room.
Stayed 8 nights in Aug 2025

6/10 Okay

Terry

Travelled with family
Liked: Staff & service
Tv only worked on weather station. The door looked like some one tried to bust the door open from outside.
Stayed 1 night in Aug 2025

6/10 Okay

Anthony

Disliked: Cleanliness

Cheap for shelter

Was a older hotel and the unit was very dirty. Floors were filled with sand and it stunk.
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service
Good location, rooms a little outdated. Overall decent!
Stayed 1 night in Aug 2025

8/10 Good

Rachael

Stayed 1 night in Jul 2025

8/10 Good

Daniel

Stayed 1 night in Aug 2025

8/10 Good

richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location real close to everything
Stayed 1 night in Aug 2025

4/10 Poor

Norma

Travelled with family and small children
Liked: Staff & service, amenities
It was ok for one night. I wouldn’t stay for longer
Stayed 1 night in Aug 2025

10/10 Excellent

Leticia

Stayed 3 nights in May 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
There was some outside noise that was slightly annoying, overall not bad for a quick getaway!
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It was a great place to turn in a long day. I'm still waiting on the funds that they held to be returned. It's only been 11 days....
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

DOT

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

8/10 Good

Lauren

Stayed 1 night in Aug 2025