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The Hotel Hot Springs

3.0 star property
VIP Access

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Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Terrace/patio
King Room 2 | In-room business centre
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪7 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

9.0 out of 10
Wonderful
(155 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(185 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Hot Springs

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, valet parking, a business centre and a 24-hour front desk are on-site.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at The Hotel Hot Springs. During your stay, you'll be connected to the convention centre and just a quick walk from Hot Springs National Park. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at Inside Track Grill
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes on foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly The Hotel Hot Springs also features a terrace, room service (during limited hours), and a front desk safe. A free area shuttle within 3 miles is available. For a fee, parking is available.

This 3-star Hot Springs hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill – This restaurant specialises in American cuisine and only serves dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 15 per night)
  • Valet parking on site (USD 21.90 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.00 for adults and from USD 10.00 for children
  • Self-parking fee: USD 15.00 per night
  • Valet parking fee: USD 21.90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1186 out of 1918 reviews
Rating 8 - Good. 446 out of 1918 reviews
Rating 6 - Okay. 172 out of 1918 reviews
Rating 4 - Poor. 74 out of 1918 reviews
Rating 2 - Terrible. 40 out of 1918 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Maximo

Stayed 1 night in Nov 2025

10/10 Excellent

stacy, vinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently close to everything in walking distance. Weather was rainy and cold and drivers would drop us off and pick us up. All assistance was very nice and friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tim

The room was perfect with a great view. We were in 1406 which I feel is the best room. Away from the other rooms and it was quite. The staff were wonderful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was very clean. The staff came in daily to attend to our room. From the moment we checked in we were greeted with a warm welcome and answered all our questions. We loved the free breakfast in the morning. What we appreciated the most was the great staff that drove the shuttle bus. We took advantage of that daily and they were so accommodating to get us where we wanted to go. I would highly recommend this hotel!!
Stayed 4 nights in Nov 2025

8/10 Good

Pamela

Stayed 4 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Clean rooms and overall nice hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Valecia

Stayed 1 night in Nov 2025

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Comfy room, clean, great location, friendly bartender, and every. single. employee. we encountered was sooo professional and welcoming. Will definitely return!!
Stayed 1 night in Nov 2025

8/10 Good

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking to the national park and bath houses was so close and great food was close!! We had a blast!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Katherine

Stayed 2 nights in Nov 2025

8/10 Good

Jessica

Stayed 3 nights in Nov 2025

10/10 Excellent

Manikandan, Mountain House

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and Staff was helpful and amenities are good.
Stayed 1 night in Nov 2025

8/10 Good

Callie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and helpful. Very nice rooms with plenty of space.
Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes. Very helpful staff and room very clean and comforable.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and hot
Stayed 2 nights in Nov 2025

10/10 Excellent

Joy

Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection with fresh fruits, healthy options and many hot choices
Stayed 3 nights in Nov 2025

10/10 Excellent

Payton

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean, convenient, and affordable!
Stayed 2 nights in Nov 2025

10/10 Excellent

Dori

Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to attractions
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, friendly check-in staff, great lobby bar, quiet and right in the middle of everything to walk downtown!
Stayed 2 nights in Nov 2025

10/10 Excellent

Andy

Stayed 1 night in Nov 2025

6/10 Okay

Robin

In room keurig was broke and bed was not comfy whatsoever.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristy

Stayed 1 night in Nov 2025

8/10 Good

Lianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room, friendly staff, great location! Would definitely recommend and stay here if I was to visit again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Pulkeshi

Stayed 1 night in Nov 2025

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