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SureStay Hotel by Best Western Deer Park

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Deer Park

Individually furnished, desk, laptop workspace, iron/ironing board
Outdoor pool
Lobby
Combined shower/bathtub, hair dryer, towels
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1401 Center Street, Deer Park, TX, 77536
  • Pasadena Convention Center & Fairgrounds
    ‪8 min drive‬
  • San Jacinto Monument
    ‪11 min drive‬
  • NASA Johnson Space Center
    ‪24 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Deer Park

Hotel with free breakfast, in the vicinity of Pasadena Convention Center & Fairgrounds
Along with an outdoor pool, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Housekeeping is available once per stay.
SureStay Hotel by Best Western Deer Park offers 54 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 37-inch LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Deer Park. During your stay, you'll be close to Pasadena Convention Center & Fairgrounds. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and conference space
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Pasadena Convention Center & Fairgrounds and 10 minutes from San Jacinto Monument
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1300 square feet (121 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Deer Park. Self parking is free.

Smoking is allowed in designated areas at this Deer Park hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 1,300 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 10 years old and younger stay free per registered adult when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 10 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Deer Park
Best Western Deer Park Inn
Deer Park Best Western
Surestay By Best Deer Park
Best Western Deer Park Inn Suites
SureStay Hotel by Best Western Deer Park Hotel
SureStay Hotel by Best Western Deer Park Deer Park
SureStay Hotel by Best Western Deer Park Hotel Deer Park

SureStay Hotel by Best Western Deer Park Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 137 out of 233 reviews
Rating 8 - Good. 47 out of 233 reviews
Rating 6 - Okay. 23 out of 233 reviews
Rating 4 - Poor. 14 out of 233 reviews
Rating 2 - Terrible. 12 out of 233 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service

Ruined Night - Wasted Money

My stay was booked days in advance for a smoking room. When I arrived, I was informed they did not have any nonsmoking rooms available, and I would have to stand outside. The weather was cold and windy so instead of staying the night with my husband who I only get 1 night a week with I went home. My night was ruined, and I will not get to spend time with my family for another 7 days. Also, there was a used washcloth in the restroom over the shower rod.
Stayed 1 night in Mar 2025

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stuff
Stayed 1 night in Feb 2025

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and I'm walking distance of several stores and restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

kanda

Stayed 1 night in Feb 2025

10/10 Excellent

Mayla

Stayed 1 night in Feb 2025

10/10 Excellent

kanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Perfect

The desk clerk was so polite and friendly. Property was quiet after dark. Location was very practical for what I needed. Price was great compared to the hotel across the street. I will be back for sure
Stayed 1 night in Feb 2025

4/10 Poor

Vijay

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Budget friends but not suitable for family

No door mats entire hotel and room Room is tiny and congested Beds and sofa very much soggy
Stayed 2 nights in Feb 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Shirin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, nice staff
Stayed 1 night in Jan 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Evelean

Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

thank you SureStay!!

The room was nice as they gave me a first floor room per my request. Also. I was scheduled to come on a Thursday night for a Friday morning meeting. However, got word that my meeting was postponed to Monday at the last minute. I missed the deadline for cancellation/changes. So called to ask them to move reservation to Sunday night. They were kind to allow me to do this.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Travelled with family and small children, Business traveller
Disliked: Amenities
It was ok
Stayed 3 nights in Nov 2024

8/10 Good

Bryan

Stayed 1 night in Nov 2024

4/10 Poor

Stanley

Poor

It's like a motel. Free breakfast is a joke. No shampoo or conditioner.. microwave is not working.
Stayed 2 nights in Nov 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Oct 2024

10/10 Excellent

Mikey

Travelled with partner
Liked: Cleanliness, staff & service
Best reception ever
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Billy

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Cissy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Smell is really bad. No sun-block curtains, even no blackout curtains. No privacy.
Stayed 1 night in Sep 2024