Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Indoor pool
Exterior
Free buffet breakfast
Suite, 1 King Bed (Additional Living Area) | 1 bedroom, down duvets, in-room safe, desk
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
1810 Bell St, Houston, TX, 77003
  • Place, Toyota Center
    ‪3 min walk‬
  • Place, George R. Brown Convention Center
    ‪7 min walk‬
  • Place, Daikin Park
    ‪12 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪14 min drive‬

Room options

Suite, Multiple Beds (Additional Living Area)

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

7.8 out of 10
Good
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.4 out of 10
Good
(48 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(65 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Hotel with free breakfast, 6-minute walk to Toyota Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG gets good marks from our customers. During your stay, you're just a quick walk from Toyota Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 371 out of 1009 reviews
Rating 8 - Good. 240 out of 1009 reviews
Rating 6 - Okay. 167 out of 1009 reviews
Rating 4 - Poor. 111 out of 1009 reviews
Rating 2 - Terrible. 120 out of 1009 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Brandy Lee, Muscatine

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was ok to sleep at being it was close to stadium but would have chose another hotel if I knew it was completely surrounded by construction including the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Management was really great
Stayed 2 nights in Jul 2025

4/10 Poor

Eme

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower water was so hot we could hardly shower! Even at the cold setting it was scalding hot. There were dirty bandaids on the floor of our room upon check-in, the shower/tub is beginning to mold, and it is next door to a VERY loud nightclub that is open until 2am. Elevator floors are peeling. Kitchen staff is not friendly.
Stayed 3 nights in Jul 2025

4/10 Poor

Misty

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel is under renovation. The pictures are not accurate. Yes, they have free parking but majority of it is taken up from the construction. There is only ac in the lobby area and rooms, no AC on room floor or in elevator. Elevators were definitely a tough ride. Room looked like it was half renovated, crappy paint job, broken tile on floors and the whole pool/pool are needs to be redone. It's not safe, clumps of hair in the pool and pool was chipping with no water fall. Only positive was "free" parking and comfortable bed. Very disappointed based off the pictures verse what was there. Most areas/roads surrounding hotel we're all under construction. Also, we paid cash up on arrival but was then charged via credit card for the stay so keep an eye on that.
Stayed 2 nights in Jul 2025

6/10 Okay

Alexandra

Travelled with partner
Liked: Amenities
I usually love this location. They have fantastic customer service and great morning breafast. One of the best breakfasts we have ever had at a hotel. Although, the rest of the hotel leaves us a little disappointed. They have certain areas like the car port under construction and some areas around the hotel but I saw 0 people working on it all 4 days I was here. The hallways smell like meldew and mold. The rooms obviously need some work, not just slapping on some paint like they have done. I usually love this location but its definitely showing its age plus wear.
Stayed 3 nights in Jul 2025

6/10 Okay

Kayla

Stayed 1 night in Jul 2025

6/10 Okay

Karine

Travelled with family
Liked: Staff & service
Disliked: Amenities
Hotel was close to the convention center so that was the main thing for us. Parking was full and messy because of the construction. Construction around the hotel was also going on and they closed the street going to the convention center. Not the hotel’s fault but it double our walking time to the convention center. Pool had way too much chlorine in it, we could not breath correctly and our eyes were burning even if we did not but our eyes in the water. Breakfast was ok, nothing exceptional, nothing bad either.
Stayed 3 nights in Jul 2025

6/10 Okay

Alyssa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Upsetting that there was construction on all the streets around (hotel can’t control), front of hotel being remodeled which adds to the small parking lot. Breakfast was average- nothing special. The pool was small and so so cold. The Jacuzzi didn’t work and when asking the staff, they didn’t know how to work anything. Our key was terrible, even after switching it out. Took at minimum 7-10 swipes to access the room. Only upside is it’s very close to the Daikin stadium and Toyota center. If you just need somewhere to rest your head, this place will do the job. Nothing great, not even for the price but it got the job done.
Stayed 2 nights in Jul 2025

4/10 Poor

Ruby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Hyun

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

4/10 Poor

Kimberly

Travelled with family
Disliked: Staff & service, property conditions & facilities
Experience was not good. Hotel was under construction. No information was posted prior to booking. Didn’t know how to enter. Called to front desk to whom was no help. Disappointed for the price.
Stayed 2 nights in Jul 2025

6/10 Okay

Ricardo

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

The Stay was Alright.

There’s construction in the entrance area (limited parking). As you walk towards the entrance it does look dirty. The room was clean, but restroom needs a bit of fixing/cleanliness. The treadmills in the gym make a lot of noise and only one works. When you walk into the hallway, it does have a weird smell. Overall, customer service was excellent and we were able to sleep peacefully. It’s a block away from the Toyota Center, which was great!
Stayed 2 nights in Jul 2025

2/10 Terrible

Carolyn

Travelled with family
Disliked: Cleanliness, amenities
There was construction so very little parking. The rooms smelled like mildew. The shower had parts falling off. The whole building was in terrible shape!
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Stayed 1 night in Jul 2025

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
The only complaint I really have is that the hotel has been undergoing renovations for a long time. There was limited access to the lobby because of construction. Also, when I made my online reservation, I asked for two double beds and when we got to the room, it was a king size room. I went back downstairs and they corrected it. And not sure if it’s intentional or not, but the pool has warm water and the hot tub has cold water. Otherwise, everyone we encountered were all very friendly and helpful. Breakfast area was also clean and nicely stocked with many goodies!
Stayed 1 night in Jul 2025

2/10 Terrible

Nelda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Monica

Stayed 2 nights in Jul 2025

6/10 Okay

Kimberly

Stayed 1 night in Jul 2025

2/10 Terrible

Maria, Whittier cal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worthless to stay here during this time, under renovation unsafe
Stayed 3 nights in Jul 2025

4/10 Poor

Kristin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is under major renovations. That being said, the renovation quality is more like"landlord special" the floors are uneven, tiles are loose and popping out, and everything has the thick layer or paint in an attempt to hide cracks and chips underneath. The ceilings are low cracked, and look like they are buckling under the weight of something unseen above. The air is stagnant and smells of chlorine and disinfectant. The staff was great, but conditions of the hotel are the worst.
Stayed 1 night in Jul 2025

2/10 Terrible

Maurhicio

Stayed 1 night in Jul 2025

10/10 Excellent

Norma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible, clean, and peaceful place. The staff is super friendly. Easy to get to, and perfect for going to and from anywhere in Houston. An excellent choice
Stayed 1 night in Jul 2025

6/10 Okay

Brenda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There is construction around hotel. Many carts in hallways. The hotel is rather old and had a smell to it luckily the room was nice however even though reservation was made for 4 guests there were only 3 towels in the room.
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Travelled with family
Under renovation …sofa was worn out in the room
Stayed 1 night in Jul 2025