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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Interior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4900 Federal Plaza Drive, Houston, TX, 77092
  • Place, Cinemark Tinseltown Houston 290
    ‪19 min walk‬
  • Place, George R. Brown Convention Center
    ‪15 min drive‬
  • Place, NRG Stadium
    ‪19 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (HEARING)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (HEARING)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(30 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(32 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG offers 79 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG gets good marks from our customers. During your stay, you'll be close to Karbach Brewing. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and convenience store
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Memorial City Mall and 11 minutes from Westheimer Road
Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG also features multilingual staff, laundry facilities, and a corner/local shop. Free self parking is available.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Hotel Suites Houston NW Brookhollow by IHG

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 926 reviews
Rating 8 - Good. 213 out of 926 reviews
Rating 6 - Okay. 70 out of 926 reviews
Rating 4 - Poor. 54 out of 926 reviews
Rating 2 - Terrible. 91 out of 926 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Karina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Sep 2025

10/10 Excellent

Guillermo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All was just great !
Stayed 1 night in Nov 2025

10/10 Excellent

Guillermo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent like always,
Stayed 2 nights in Nov 2025

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and staff very helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Liked: Property conditions & facilities
Clean Room
Stayed 1 night in Nov 2025

10/10 Excellent

Jero

Liked: Cleanliness, amenities, property conditions & facilities
Perline???? My is Jero however I had a great stay everyone was wonderful and very professional at checking we was treated very very good 👍 thank you
Stayed 3 nights in Nov 2025

10/10 Excellent

Tarra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice staff, smooth Check in
Stayed 1 night in Nov 2025

8/10 Good

Deidre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Victor

Stayed 1 night in Nov 2025

6/10 Okay

HG

Liked: Property conditions & facilities
No USB ports in room .
Stayed 1 night in Nov 2025

10/10 Excellent

Arnecia

Stayed 1 night in Nov 2025

8/10 Good

Eustace

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean rooms, great smelling hallways, breakfast is good enough to get the day going.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk really nice asked if we needed help with anything to let her know right away. Room was clean, very quiet and breakfast the following day was good. Definitely will come back!
Stayed 1 night in Nov 2025

10/10 Excellent

maximiliano

Stayed 2 nights in Oct 2025

10/10 Excellent

Huaizhi

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Clean and comfortable rooms!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashok, PLANO

Stayed 2 nights in Sep 2025

6/10 Okay

Latoya

Travelled with family
Liked: Cleanliness, staff & service
Clean room, helpful staff especially that guy that works weekend overnight. Breakfast was not good, limited options, same thing served everyday. Otherwise quiet and convenient for our trip.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yamina E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 1 night in Oct 2025

10/10 Excellent

Yamina E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean Room
Stayed 1 night in Sep 2025

10/10 Excellent

Marte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

DENI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025