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Heritage House Inn on Cape Cod

2.5 star property

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Photo gallery for Heritage House Inn on Cape Cod

Exterior
Free daily continental breakfast
Basic Double Room | Desk, free WiFi, bed sheets
Indoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
540 Old Colony Rd, Hyannis, MA, 02601
  • John F. Kennedy Hyannis Museum
    ‪5 min walk‬
  • Hyannis Harbor
    ‪6 min walk‬
  • Cape Cod Melody Tent
    ‪3 min drive‬
  • Hyannis, MA (HYA-Barnstable Municipal)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Heritage House Inn on Cape Cod

Motel with free breakfast, a short walk to Hyannis Harbor
This smoke-free motel features an indoor pool, free breakfast and free self-parking.
Heritage House Inn on Cape Cod offers 48 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the motel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Heritage House Inn on Cape Cod. During your stay, you're just a quick walk from Hyannis Harbor. Free breakfast, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Within a 15-minute walk of Hyannis Harbor and Cape Cod Beaches
Free breakfast is served daily. Self parking is free.

This Hyannis motel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Heritage House Inn
Heritage House Inn on Cape Cod Motel
Heritage House Inn on Cape Cod Hyannis
Heritage House Inn on Cape Cod Motel Hyannis

Heritage House Inn on Cape Cod Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 65 out of 186 reviews
Rating 8 - Good. 56 out of 186 reviews
Rating 6 - Okay. 32 out of 186 reviews
Rating 4 - Poor. 15 out of 186 reviews
Rating 2 - Terrible. 18 out of 186 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Aaron

Business traveller, Travelled with partner
I was called before I arrived and told to check in at a Comfort Inn. When I checked in they couldn’t find my reservation because it wasn’t for the Comfort Inn, it was for the Heritage Inn. They finally found it. Place looks like it’s in a constant state of (very cheap) repair. There were no rugs in our building, and the walls are paper thin; so you hear absolutely everything going on around you. The remote for the TV didn’t work, there was no closet, the toilet needed repair when we first came in, and the lights are too few, or too dim- my wife said it was like doing her makeup in the dark. The “breakfast” was horrible; Cardboard muffins, Luke-warm water for tea. The shower was nice
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Travelled with family
Disliked: Property conditions & facilities
It was fine for what it was and the price, but it was definitely nothing o write home about. If you’re spending the day on Nantucket and just need somewhere to sleep before heading over, it’s fine. It’s convenient to shops and good coffee.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary Beth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stay in Hyannis for a night before getting the ferry to Nantucket. This is the first place we have stayed that we would stay again. Nicely updated and the staff is very helpful. Great location to the ferry.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth and overall a bad experience

First of all, front desk is with comfort inn, the doors at Heritage inn was closed and noone there to guide us to check in. We checked google and went to comfort inn for check in. Room was not so good and fresh, furnitures were all damaged, water was not coming in wash basin, hand showers not available, Overall it's not worth for the dollars paid.
Stayed 1 night in May 2025

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Patrick

Stayed 2 nights in Oct 2024

4/10 Poor

Adrienne

Stayed 1 night in Oct 2024

8/10 Good

Anthony

Stayed 3 nights in Sep 2024

10/10 Excellent

Loris

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Deborah

Stayed 1 night in Sep 2024

8/10 Good

Maria

Stayed 1 night in Sep 2024

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
The ceiling was loud from the floor above
Stayed 1 night in Oct 2024

6/10 Okay

Kareen

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was a little hard to find at first. A bit old and dated. A revamp would probably benefit it.
Stayed 2 nights in Sep 2024

6/10 Okay

Ronan

Stayed 1 night in Sep 2024

2/10 Terrible

Nevadro

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Bev

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

John

Stayed 2 nights in Jul 2024

8/10 Good

Carl J

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Sep 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2024

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo, San Pedro Garza Garcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Maintenance is severely lacking here. The smell in the room was horrid, and the ceilings are literally caving in. There should no way ever be a reason as to why I should be worried about upstairs guests when they shower. Why on earth is the upstairs tub leaking into my bathroom??? Nothing is soundproof, you can hear every door that slams and every footsteps upstairs, in the hallways, and our neighbors. It was overpriced for the experience and the only good thing about it is the location and parking. The furnitures paints are chipped and stained and made me question if we were in the right location. Will not be coming back and I wouldn’t recommend coming to this location when there are more comparable hotels around.
Stayed 1 night in Aug 2024