Heritage House Inn on Cape Cod

2.5 star property

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Photo gallery for Heritage House Inn on Cape Cod

Exterior
Exterior
Indoor pool
Free daily continental breakfast
Basic Double Room | Desk, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
540 Old Colony Rd, Hyannis, MA, 02601
  • Place, John F. Kennedy Hyannis Museum
    ‪5 min walk‬
  • Place, Hyannis Harbor
    ‪1 min drive‬
  • Place, Cape Cod Melody Tent
    ‪3 min drive‬
  • Airport, Hyannis, MA (HYA-Barnstable Municipal)
    ‪2 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Heritage House Inn on Cape Cod

Motel with free breakfast, 9-minute walk to Hyannis Harbor
This smoke-free motel features an indoor pool, free breakfast and free self-parking.
Heritage House Inn on Cape Cod offers 48 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the motel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Heritage House Inn on Cape Cod. During your stay, you're just a quick walk from Hyannis Harbor. Free breakfast, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Within a 15-minute walk of Hyannis Harbor and Cape Cod Beaches
Free breakfast is served daily. Self parking is free.

This Hyannis motel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Heritage House Inn
Heritage House Inn on Cape Cod Motel
Heritage House Inn on Cape Cod Hyannis
Heritage House Inn on Cape Cod Motel Hyannis

Heritage House Inn on Cape Cod Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 202 reviews
Rating 8 - Good. 58 out of 202 reviews
Rating 6 - Okay. 34 out of 202 reviews
Rating 4 - Poor. 15 out of 202 reviews
Rating 2 - Terrible. 18 out of 202 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Suzanne, Vernon

Business traveller
Liked: Amenities
Bathroom door hard to close.
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda, west haven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was super and everyone was also very nice. had a wonderful stay. i highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sergiy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night and we loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the second time i made a reservation in this hotel. Everything was perfect. The location is near restaurant, shopping center, beaches and specialy Hyannis port. It won't be the last time i reserve this hotel. The staff are friendly, the room is clean and bed is very comfortable.
Stayed 2 nights in Aug 2025

6/10 Okay

Rob

Liked: Staff & service
Disliked: Amenities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Stayed here overnight to catch the boat in the morning so it wasn’t bad for what I needed it for. Clean place and comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
we got looked in the room,door problem,two times,looked in
Stayed 1 night in Jul 2025

8/10 Good

Clara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable

Hôtel propre, personnel accueillant. La chambre a été rénové récemment. Accès à la piscine et déjeuner du confort inn. Les chambres n’ont pas de balcon et il n’y a pas de terrasse extérieur dans la cours car l’hôtel est situé dans un parking.
Stayed 3 nights in Jul 2025

6/10 Okay

Michelle, Topsham

Travelled with partner
First, let me say you get what you paid for. Absolutely would never stay at this place again. It took 18 minutes just to check in. Mildew, damp smell right when you walk in the building. Would never use the ice machine. Finally found our room... had an extremely hard time to get in! Every time having to actually kick the door just to get in. Very musty and damp...sheets were damp...all our clothes were mildew smell and damp. No closet with hangers for clothes. No hooks in bathroom for anything. Not great lighting in room at all. We have pictures to prove if needed.
Stayed 3 nights in Jul 2025

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel management is untrustworthy. They charged us twice for staying in their hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only there for one night, they seemed to be doing some renovating but my room was clean, bed was very comfortable, staff was very friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place Has bugs (roaches)
Stayed 1 night in Jul 2025

8/10 Good

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Zina

Stayed 1 night in Jul 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great budget hotel

Great location for visiting Hyannis and surrounding ding areas, friendly and helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good. very close to the main street, beach is around 5 mins drive. we will definitely come back and stay with them again.
Stayed 2 nights in Jul 2025

6/10 Okay

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The floor in the room was gritty from sand. The refrigerator in the room was noisy and we were not able to sleep. The towels were paperthin.
Stayed 1 night in Jul 2025

8/10 Good

Janniece

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Things went missing from room

At first all was well, the room was clean and well prepped, cleaning some of the staff were very helpful and friendly. The day before checkout I noticed things missing from my room and the desk staff and clean staff on duty seemed willing to help and check cameras until the manager came and they could no longer help me. No cameras were checked, no report was made, and I was dismissed. The manager told me his staff all worked there 6 plus years and the one that worked my room told him she didn’t take anything and her word was taken. I took a loss of over $350!!
Stayed 6 nights in Jul 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good budget hotel with amazing location

We enjoyed our stay at Heritage House. The staff was nice and the location was great! Access to the Comfort Inn's pools was a really nice surprise. The breakfast was pretty average. The rooms were clean, furniture a bit beat up, walls freshly painted. Our door was very hard to open and close (room 616 - in case the hotel is reviewing this). Bring some soap and shampoo/conditioner. We would stay again. The price was excellent.
Stayed 2 nights in Jul 2025

8/10 Good

Keith

Stayed 1 night in Jul 2025

10/10 Excellent

Andy

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Family trip

One night stay
Stayed 1 night in Jul 2025

8/10 Good

Pete

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Decent place to stay, just remember to bring your own toiletries entirely. Also some paper towels and plates. Otherwise decent for sure.
Stayed 1 night in Jul 2025