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Heritage House Inn on Cape Cod

2.5 star property

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Photo gallery for Heritage House Inn on Cape Cod

Exterior
Exterior
Indoor pool
Basic Double Room | Desk, free WiFi, bed sheets
Free daily continental breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
540 Old Colony Rd, Hyannis, MA, 02601
  • Place, Main Street Hyannis
    ‪2 min walk‬
  • Place, John F. Kennedy Hyannis Museum
    ‪5 min walk‬
  • Place, Cape Cod Hospital
    ‪8 min walk‬
  • Airport, Hyannis, MA (HYA-Barnstable Municipal)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Heritage House Inn on Cape Cod

Motel in Hyannis with free breakfast and indoor pool
This smoke-free motel features an indoor pool, free breakfast and free self-parking.
Heritage House Inn on Cape Cod offers 48 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the motel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Heritage House Inn on Cape Cod. During your stay, you're just a quick walk from Main Street Hyannis. Free breakfast, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Steps from Main Street Hyannis and Cape Cod Maritime Museum
Free breakfast is served daily. Self parking is free.

This Hyannis motel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Heritage House Inn
Heritage House Inn on Cape Cod Motel
Heritage House Inn on Cape Cod Hyannis
Heritage House Inn on Cape Cod Motel Hyannis

Reviews

Heritage House Inn on Cape Cod Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 77 out of 202 reviews
Rating 8 - Good. 58 out of 202 reviews
Rating 6 - Okay. 34 out of 202 reviews
Rating 4 - Poor. 15 out of 202 reviews
Rating 2 - Terrible. 18 out of 202 reviews

Reviews

10/10 Excellent

Alma, Winthrop

Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Amenities
Loved it!
Stayed 4 nights in Jul 2025

8/10 Good

Myra Riccil

Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location! 10 minute walk to the island ferries & a variety of good restaurants within walking distance. Felt very safe & the staff was pleasant and polite. Great value for the price of the room. Our only issue was that the doors were sticky & difficult to open.
Stayed 4 nights in Aug 2025

4/10 Poor

meriem

Travelled with family
Disliked: Cleanliness, staff & service
We were told since the first day that the cleaning consists of : cleaning the bathroom, doing the beds and vacuuming the floor. Nothing was done but the beds. We complained three times and the first time was said to me that it wasn’t okay and they will notify the cleaning lady. But nothing was done that day either. The other complaints we were laughed at and not taken seriously. They were arrogant and didn’t want to do anything and would tell all the time the manager is not here but will be notified. They never notify their manager and I never received his call. They were gaslighting me and laughing at our faces and told me that they didn’t have the time for this. It was simply disgraceful. We will never go back there for the horrible customer service. I have never felt humiliated like this in a foreign country before.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with family
Stayed 3 nights in Aug 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Brittany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience for the night and very conveniently located, I would book here again.
Stayed 1 night in Jul 2025

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price, great location

Great price in walking distance to the harbor, shops, and dining. Stayed two nights with 2 children and it worked well for us. The best part was the convenient location. It is not easy to find when first driving there. The sign is not visible from the street. It is tucked in beside the Comfort Inn. Get to breakfast early, they ran out of all food before 9:30 even though breakfast goes until 10.
Stayed 2 nights in Aug 2025

6/10 Okay

India

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst pillows
Stayed 2 nights in Aug 2025

2/10 Terrible

Lindsey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY FAR FAR AWAY!!

This place was revolting. Black mold in the bathroom. Trash behind the nightstand. My kid took a shower and his bare feet were black just walking from the shower to the bed so who knows when it was last cleaned. The furniture was all shattered or scratched. The TV didn’t work. The beside lamp switch was up so high, you had to nearly get out of bed to turn it off, and the place was insanely dim to begin with. No view but of trash and the broken window. The toilet seat was loose. And the entire place smelled something awful. Had to keep the AC blasting to pretend it was fresh air - which also sucked because there was no extra blankets and an extremely thin comforter on the beds. The beds were the worst part. It was like sleeping on the floor. The pools were just grimy. What a horrible horrible place.
Stayed 1 night in Aug 2025

8/10 Good

Rita

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Best bang for the buck. Close to railroad and downtown
Stayed 1 night in Aug 2025

8/10 Good

Suzanne, Vernon

Business traveller
Liked: Amenities
Bathroom door hard to close.
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda, west haven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was super and everyone was also very nice. had a wonderful stay. i highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sergiy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night and we loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the second time i made a reservation in this hotel. Everything was perfect. The location is near restaurant, shopping center, beaches and specialy Hyannis port. It won't be the last time i reserve this hotel. The staff are friendly, the room is clean and bed is very comfortable.
Stayed 2 nights in Aug 2025

6/10 Okay

Rob

Liked: Staff & service
Disliked: Amenities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Stayed here overnight to catch the boat in the morning so it wasn’t bad for what I needed it for. Clean place and comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
we got looked in the room,door problem,two times,looked in
Stayed 1 night in Jul 2025

8/10 Good

Clara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable

Hôtel propre, personnel accueillant. La chambre a été rénové récemment. Accès à la piscine et déjeuner du confort inn. Les chambres n’ont pas de balcon et il n’y a pas de terrasse extérieur dans la cours car l’hôtel est situé dans un parking.
Stayed 3 nights in Jul 2025