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Holiday Inn Indianapolis Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Indianapolis Downtown by IHG

Bar (on property)
Business centre
Reception
Indoor pool
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
515 S West St, Indianapolis, IN, 46225
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, White River State Park
    ‪9 min walk‬
  • Place, Indiana Convention Center
    ‪9 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Indianapolis Downtown by IHG

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
Holiday Inn Indianapolis Downtown by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Indianapolis Downtown by IHG. During your stay, you're just a quick walk from Lucas Oil Stadium. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Lucas Oil Stadium and 10 minutes on foot from Indiana Convention Center
Holiday Inn Indianapolis Downtown by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Indianapolis Downtown by IHG. Parking is available for a fee.

This 3-star Indianapolis hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Indianapolis Downtown by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.95 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.95 to 18.00 per person
  • Covered self-parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Holiday Inn Indianapolis Downtown by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 454 out of 1008 reviews
Rating 8 - Good. 244 out of 1008 reviews
Rating 6 - Okay. 150 out of 1008 reviews
Rating 4 - Poor. 78 out of 1008 reviews
Rating 2 - Terrible. 82 out of 1008 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

CHRIS

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Hair in shower light didnt work
Stayed 3 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a young lady who was dealing with a leg injury, I can't for. The life of me remember her name, but she was the absolute sweetest human I've ever met. She took care of me efficiently and quickly and we even had a conversation about how my and her son's birthdays were close to each other. Everything was top notch.
Stayed 1 night in Nov 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very convenient going to the colts game. The pool was very cold and was too cold for even the kids.
Stayed 1 night in Nov 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Very clean very nice hotel right across the street from the stadium
Stayed 1 night in Nov 2025

2/10 Terrible

Corey

Travelled with partner
Disliked: Amenities
Site said parking was free and there was a hot tub and that check in they informed me that I had to pay for parking and there is no hot tub very disappointed
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly, there was a hot chocolate bar for the holidays.
Stayed 1 night in Nov 2025

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought breakfast was included in my accommodation but I found out it cost me $9.50 extra. Room was clean and I liked the idea that it is close to the Convention Center. Housekeeper on my floor (5th) on Thursday was a little loud while talking on the phone. Not a good impression.
Stayed 4 nights in Nov 2025

2/10 Terrible

Anna

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia botched the reservation placing me at a room for people with special needs across from the elevators. Large noisy group of teenagers on my floor partying through the night. Indifferent and lazy hotel staff. Horrid breakfast and location of the hotel. Possibly the worst stay I had in a while.
Stayed 4 nights in Nov 2025

6/10 Okay

Danielle

Travelled with family
Liked: Staff & service
The toilet wasn’t working when we got the room and sheets were kinda stained. It was decent but not great
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

8/10 Good

William

Stayed 3 nights in Nov 2025

8/10 Good

Richard, Cincinnati

4/10 Poor

Jonathan, Cincinnati

Stayed 3 nights in Nov 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, property conditions & facilities
Room was clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!!
Stayed 2 nights in Nov 2025

2/10 Terrible

Tammy

Expedia sold me the pre-paid parking for $78 at the time of booking my hotel. When I checked in, they told me that parking is only $25. RIP OFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 1 night in Nov 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast food was cold even though it was crowded and the food was being refilled. We ate at the bar Saturday night. The service was slow but staff was nice and the food was good.
Stayed 2 nights in Nov 2025

6/10 Okay

Robyn

Stayed 5 nights in Nov 2025

10/10 Excellent

torvald, austin

Stayed 1 night in Nov 2025

8/10 Good

Corey

Stayed 1 night in Oct 2025

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and accommodating. Breakfast had a great variety. Walkable to Lucas Oil Stadium
Stayed 2 nights in Oct 2025

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