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Residence Inn by Marriott Indianapolis Downtown on the Canal

3.0 star property

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View from property
1 bedroom, in-room safe, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
1 bedroom, in-room safe, desk, laptop workspace
BBQ/picnic Area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Housekeeping

Explore the area

View in a map
350 W New York St, Indianapolis, IN, 46202
  • Place, Indiana Convention Center
    ‪9 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪14 min walk‬
  • Place, Lucas Oil Stadium
    ‪17 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Canal View

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Canal View

8.6 out of 10
Excellent
(7 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (View)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (View)

8.4 out of 10
Very good
(24 reviews)
  • 46 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, City View

8.8 out of 10
Excellent
(17 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Indianapolis Downtown on the Canal

Riverwalk hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
Residence Inn by Marriott Indianapolis Downtown on the Canal offers 134 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Residence Inn by Marriott Indianapolis Downtown on the Canal's great location gets high marks from our customers. During your stay, you're just a quick walk from White River State Park. Features include free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • WiFi for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Indiana State Capitol and Eiteljorg Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Residence Inn by Marriott Indianapolis Downtown on the Canal offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Residence Inn by Marriott Indianapolis Downtown on the Canal. Parking is available for a fee. A complete renovation of Residence Inn by Marriott Indianapolis Downtown on the Canal was completed in March 2020.

This 3-star Indianapolis hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - March 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Self-parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Canal
Residence Inn Marriott Canal
Residence Inn Marriott Canal Hotel
Residence Inn Marriott Canal Hotel Indianapolis Downtown
Residence Inn Marriott Indianapolis Downtown Canal
Residence Inn Marriott Indianapolis Downtown Canal Hotel

Residence Inn by Marriott Indianapolis Downtown on the Canal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 376 out of 713 reviews
Rating 8 - Good. 188 out of 713 reviews
Rating 6 - Okay. 81 out of 713 reviews
Rating 4 - Poor. 38 out of 713 reviews
Rating 2 - Terrible. 30 out of 713 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit!

Nice patio over the canal, great location, clean room, hot shower!!, friendly and helpful staff. Conveniently located one block from a Kroger. Would definitely stay here again.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities

Family review

I stayed here with my young family of 4 for a few nights. They provide maid service on alternating days, which is fine, but on our turn down day, the pull out mattress had some weird stain on the new sheet. Unfortunately we did not notice this until the next morning. The following night, we did not use the pullout, as neither of my kids had found it comfortable during our stay. The rest of the room could definitely use some updates. Especially in the shower/toilet areas. The food at breakfast had a fair amount of variety but no flavor. The view on the canal was beautiful and we enjoyed eating outside.
Stain on sheet.
Breakfast patio view. Direct access to canal.
Stayed 4 nights in Aug 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort

Overall Great!

Comfortable room. Great for families. Good location. Con: Hotel smelled muggy and room a little humid. 33/night for parking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jill

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk help was very informative about area. Great canal views, easy parking. No lines for breakfast. All around excellent stay!
Stayed 1 night in Jul 2025

8/10 Good

Josiah

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2025

10/10 Excellent

Amy

Liked: Property conditions & facilities
Thanks
Stayed 1 night in Jul 2025

8/10 Good

J.

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Benjamin, RICHMOND

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Staff very friendly. Room was adequate. Complimentary breakfast was okay although fruit juice was limited to orange juice (other dispenser port was broken) . Building is worn and needs some work. Elevator at lobby was questionable in its operation. Very slow, floor alignment to engage door was extremely concerning and an cab overhead light was constantly flickering. Two building lampshades were missing at Canal egress. Throughout our 4 night stay, there was a drink stain on front entrance portico which no one addressed. Not Marriott's standards (I hope)!
Stayed 4 nights in Jul 2025

6/10 Okay

Amandine

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Very nice! Has a walkout right to the canal and dining area above the canal as well. Very friendly staff too!
Stayed 1 night in Jun 2025

2/10 Terrible

nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting, do not stay here

This is by far the filthiest hotel I’ve ever stayed in. The hotel was infested with ants! We were moved to two separate rooms ( at 10 pm) and both were infested with ants! Also the furniture, wall and all fixtures were covered in dirt.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tamrun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Barry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Recommend

Terrible area, Had couple things stolen while staying here. Hotel needs major update. Drywall replacement, Paint and Remodel rooms. Pool needs replaced, Add a hot tub would be nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ciera

Stayed 1 night in Jun 2025

6/10 Okay

Aaron

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Lyndsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Kentayvious

Stayed 1 night in Jun 2025

8/10 Good

Rusty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Loved the set up of the room and the location. Unfortunately a leak occurred in our room but it was a minor inconvenience The desk people were nice and had the leak attended to quickly
Stayed 1 night in Jun 2025

10/10 Excellent

Enemerito

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the views of the canal, nice experiences
Stayed 4 nights in Jun 2025

8/10 Good

Alexander

Slowest elevator in the entire world
Stayed 8 nights in May 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i stayed here while my eife wad in the hospital. everything was great. being on the canal wss a bonus. i was able to take a break to meditate and relax.
Stayed 3 nights in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
We were in town to visit Purdue-Indianapolis so the location is great as we were able to easily walk over from the hotel as well as walk to downtown Indy. They did not have the room available that we had booked (the two bedroom suite) but did but us in two separate rooms. This would have been fine but one of the rooms had a definite odor that seemed to intensive every time we came back to the room. Otherwise, the rooms were very clean and comfortable. Breakfast was good. Staff very friendly and helpful. I would probably stay here again if I were in the area.
Stayed 1 night in Jun 2025