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NALA individuellhotel

3.5 star property

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Photo gallery for NALA individuellhotel

Exterior
Junior Suite, Balcony | Living area | 40-inch flat-screen TV with satellite channels, TV
Garden
Breakfast served
Designer toiletries, hair dryer, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Müllerstrasse 15, Innsbruck, Tirol, 6020
  • Place, Landeskrankenhaus - University Clinics Innsbruck
    ‪5 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪11 min walk‬
  • Place, Golden Roof
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Comfort Double Room

9.2 out of 10
Wonderful
(16 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Superior Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, premium bedding, in-room safe, soundproofing

Junior Suite, Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Deep-soaking bathtub

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, Garden View

Apartment, Garden View | View from room

Apartment, Garden View

9.6 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite (Mini Single)

Suite (Mini Single) | 1 bedroom, premium bedding, in-room safe, soundproofing

Suite (Mini Single)

9.6 out of 10
Exceptional
(9 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (Climb Up)

Double Room (Climb Up) | 1 bedroom, premium bedding, in-room safe, soundproofing

Double Room (Climb Up)

9.2 out of 10
Wonderful
(10 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Cinema)

Double Room (Cinema) | 1 bedroom, premium bedding, in-room safe, soundproofing

Double Room (Cinema)

9.6 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Standard Double Room

9.6 out of 10
Exceptional
(44 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

1 bedroom, premium bedding, in-room safe, soundproofing

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, Balcony

Designer toiletries, hair dryer, towels

Junior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

NALA individuellhotel

Hotel in Innsbruck with fitness centre and rooftop terrace
Along with a restaurant, this smoke-free hotel has a fitness centre and a rooftop terrace. WiFi in public areas is free. Other amenities include a 24-hour business centre, a meeting room and free use of bicycles.
NALA individuellhotel offers 57 accommodations with espresso makers and a safe. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of NALA individuellhotel's great location. During your stay, you're just a quick walk from Maria Theresa Street. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Maria Theresa Street and 4 minutes on foot from Triumphal Arch
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
NALA individuellhotel offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a library, and a vending machine are also featured at the boutique NALA individuellhotel.

This 3.5-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to noon and at the weekend from 7:30 AM to 1:00 PM.
On-site venue – This restaurant only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 9.50 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to 1:00 PM on weekends; EUR 12 to 23 for adults and EUR 9 to 11 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Library
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 to 23 for adults and EUR 9 to 11 for children
  • Nearby parking fee: EUR 9.50 per day (33 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests will receive lockbox information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nala
Hotel Nala Innsbruck
Nala Hotel
Nala Innsbruck
NALA individuellhotel Hotel Innsbruck
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel Hotel Innsbruck

Reviews

NALA individuellhotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 757 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 32 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

Reviews

10/10 Excellent

Andrea L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Xiomara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've read reviews here and on other platforms and the word "quirky" comes up a lot, and I agree. We rented two rooms for our family of six. We were given two cottages and loved them. It was a unique experience staying here. I especially loved my cubby-like bed, and the bedding was extra comfy. The cottages are hidden in foliage, giving them an extra cozier feeling. We slept quite well since the property was quiet the entire night. The location is convenient. We were able to walk to the historical places, shopping, and dining locations within 15 minutes or less. I was only sad we couldn't stay longer because it became one of my favorite hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, friendly staff, close to Innsbruck centre.
Stayed 1 night in Jul 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Serghei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel with novel customer service approach

Excellent hôtel. Pleasant common backyard around a little pond and fountain; self service drinks (including beer and a couple other spirits, plus non-alco); common terrace over the backyard, simple spa underground with a small infra red cabin (doesn’t work nearly as strong as sauna but serves for chill time at late hours), good smiley staff, parking solution, good location. Comfort and style to date; all great.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by how good my stay here was. The staff were so friendly and helpful - going above and beyond to help us out when they could. The room we had was great and had everything we expected included. We booked a cinema room and the tv/setup was great - the only downside was being restricted to Apple TV as it wasn't as accessible as it could be for things like YouTube or Prime Video. Being set up with a Welcome to Innsbruck card was great for us and almost everything was nearby. Breakfast was amazing (although maybe a little pricey), and the on-site facilities like the self-serve bar and rooftop veranda were excellent touches that you don't see in many hotels. I didn't use the downstairs facilities like the media room so I can't speak to those, but I would definitely stay here again if I go back to Innsbruck.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look no furthur for short stay

An amazing base for a few days in Innsbruck. Spent 2 nights as a solo traveller. Hotel 10mins easy walk from train station & old town. 15mins to cable car up to the mountains. Beautiful landscaped garden rooftop terrace. Wonderful staff. Absolutrly best choice for short stay in Innsbruck. Qa,
Stayed 2 nights in Jul 2025

10/10 Excellent

Yvonne, Albany

Stayed 1 night in Jul 2025

10/10 Excellent

Yvonne, Albany

Liked: Property conditions & facilities
Very nice garden rooms that were quiet and clean. Staff friendly and helpful.
Stayed 2 nights in Jul 2025

8/10 Good

Ehab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a good location walking distance to the main tram station and the city center , very friendly staff and a very good service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great welcome with sparkling wine. Very well prepared with transport cards already arranged. Walking distance from the train station. Roomms are really novel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really lovely place to stay - very friendly helpful staff, beautiful peaceful garden. We got a free upgrade which was a very kind gesture. Breakfast delicious. Lots of eco features. Brilliant design too
Stayed 2 nights in Jul 2025

8/10 Good

Mirko, Bologna

Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My mistake as thought I had booked twin from photo. No twins but large with very comfortable sofa. Weather was to hot when we arrived so restricted plans. But hotel very nice with good garden inc pond that was very nice in heat. Near Train S & sites & good bars Breakfast looked very good but had made other plans. Alps was cancelled due to heat but Innsbruck itself very nice, hotel a bit special
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of our favourite hotels - the staff were great, the location perfect for the city centre and the view from the suites at the back was stunning - all the way up the mountains to the ski-lift and beyond. Were very friendly with the dog (who was allowed in downstairs terrace and the upstairs bar). Operate an honesty bar on the upstairs bar which was great. Would heartily recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a garden apartment. Very clean and great location. Only minor shortcoming is absence of AC, still room is relative cool thanks to floor water cooling, but could benefit from a fan.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful peaceful haven

The hotel was perfect. Excellent staff, a great location just a little away from the tourist bustle with a wonderful garden and roof terrace for peaceful relaxation, and lovely extras like a free drink on arrival and chocolate when you left. The room was well appointed, very quiet and with great air con and shutters for the hot weather. The breakfast was totally worth the cost: a great spread you could enjoy in the garden to the sound of the birds and the trickling fountain. There were lovely quirky decorative touches throughout too. We hope to be back again.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a unique hotel. Staff was so nice. Would absolutely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A magical place in Innsbruck

This is one of the most unique and wonderful hotel stays I've had. The staff were wonderful and the garden was beautiful and peaceful. I would highly recommend the breakfast; the quality of the food exceeded all expectations and the variety of options was extensive. We will definitely return to NALA if we have the opportunity to return to Innsbruck.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a perfect place to stay in Innsbruck. We loved the quiet garden and the location was perfect. Quiet and walkable to everything. Would definitely come back!
Stayed 3 nights in Jun 2025