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Best Western Plus Finger Lakes Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Finger Lakes Inn & Suites

Exterior
Meeting facility
Indoor pool
1 bedroom, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

View in a map
3175 Fingerlake East Drive, Cortland, NY, 13045
  • State University of New York-Cortland
    ‪3 min drive‬
  • Greek Peak Mountain Resort
    ‪12 min drive‬
  • Cascades Indoor Waterpark
    ‪12 min drive‬
  • Ithaca, NY (ITH-Tompkins Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

HomeTowne Studios by Red Roof & Conference Center Cortland

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 336 reviews
The price is €90
includes taxes & fees
2 Sept - 3 Sept
HomeTowne Studios by Red Roof & Conference Center Cortland

About this property

Best Western Plus Finger Lakes Inn & Suites

Hotel with free breakfast, a quick walk to Shipwreck Golf Amusement Center
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Best Western Plus Finger Lakes Inn & Suites offers 64 accommodations with coffee/tea makers and complimentary bathrobes. LED televisions come with premium cable channels. Fridges and microwaves are provided.

This Cortland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Finger Lakes Inn & Suites. During your stay, you're just a quick walk from Shipwreck Golf Amusement Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym and fitness classes
  • Just a 4-minute walk from Shipwreck Golf Amusement Center and a 3-minute drive from State University of New York-Cortland
Best Western Plus Finger Lakes Inn & Suites offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western Plus Finger Lakes Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This Cortland hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Finger Lakes
Best Western Plus Finger Lakes
Best Western Plus Finger Lakes Cortland
Best Western Plus Finger Lakes Inn
Best Western Plus Finger Lakes Inn Cortland
Best Western Plus Finger Lakes Inn Suites
Plus Finger Lakes & Suites
Best Western Plus Finger Lakes Inn & Suites Hotel
Best Western Plus Finger Lakes Inn & Suites Cortland
Best Western Plus Finger Lakes Inn & Suites Hotel Cortland

Best Western Plus Finger Lakes Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 410 out of 884 reviews
Rating 8 - Good. 263 out of 884 reviews
Rating 6 - Okay. 111 out of 884 reviews
Rating 4 - Poor. 63 out of 884 reviews
Rating 2 - Terrible. 37 out of 884 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Crystal

Tv didn’t work a/c doesn’t stay cool
Stayed 1 night in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Billy

Travelled with family, Business traveller
Liked: Amenities
So far so good!!
Stayed 1 night in May 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Convenient to SUNY Cortland. Helpful staff. Good breakfast options. Comfortable beds. My only concern about this property is in the general upkeep and maintenance. I was given a room with a window that didn’t close completely, making the road noise very loud inside the room. The staff member graciously moved me to a different room and said he would make note of the maintenance issue. However, when I spoke with my husband later, he told me that he had also been placed in that room on his last trip and asked to move. That was well over a year ago. It seems like that would be enough time to fix a window. Other than that, the hotel was sufficient for my needs, though if I had a choice of staying there again or down the road, I would probably choose down the road.
Stayed 1 night in May 2025

8/10 Good

Katherine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, beds not bad, breakfast not the best. But not easy to get too.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was very nice and the room was clean. The TV and shower could use updating.
Stayed 1 night in May 2025

6/10 Okay

Kimberly

Stayed 1 night in May 2025

8/10 Good

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our college visit to SUNY Cortland. It was clean, inexpensive, & close to campus. We will definitely be back!
Stayed 1 night in Apr 2025

8/10 Good

SHADAWN MCCOY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and spacious. Bed was comfortable. Complimentary breakfast was good with nice options. Stayed one night and I would stay again especially to have a chance to get in pool.
Stayed 1 night in May 2025

8/10 Good

Maria, Ozone Park

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! Though Continental breakfast was limited it was fresh, hot presently in a clean dining room.
Stayed 4 nights in Apr 2025

2/10 Terrible

Farah, Astoria

Stayed 1 night in Mar 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice relaxing stay.
Stayed 1 night in Apr 2025

10/10 Excellent

DOLORES, East Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much more updated than other properties in the area. Will stay there again.
Stayed 1 night in Apr 2025

2/10 Terrible

James

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure if this is more of a hit on Expedia or Best Western but very unhappy with booking through Expedia, a room with 2 double beds to be told by the front desk that I have a 1 king bed. Was told to take it up with Expedia for false advertising. So now I’m stuck paying more for two queen beds because I needed at least two beds for 3 of us staying in the room!
Stayed 1 night in Apr 2025

4/10 Poor

Hannah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bedding was dirty. The front desk took 10 minutes to wait on us when there was nobody else to check in and he was just looking at his other computer.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was easy
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

4/10 Poor

Carolyn

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine by me

Quick easy check-in, clean room, comfortable bed. I pass thru the Cortland area occasionally and this is my first choice for accommodation when I stay the night.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great value

This was last minute booking on a Friday and room rate of almost $300 combined with photos seemed reasonable, but room didn't deliver at that price point despite great friendly and helpful staff. When entering room it was freezing. Heat was not on (which is fine to save energy) but window was not full closed in winter, letting cold in. Window was difficult to close, did not slide, lock did not align. Heater worked but had funny smell, coils were visually dirty. TV did not work at first. We played with connections, source, remotes, etc with no luck. Called for help. Before help arrived we reset TV and seemed to work. TV Listing on counter didn't match channel numbers. Later had other issues with TV. Bedside lights did not work, either of them. Bathroom was a surface remodel, but old adhesive drips from sink install remained on sink. Remodel was of poor quality. Staff was great, breakfast had good variety and items did not run out. Drink dispenser broken but they had pitchers instead. Overall, for the cost, just not a good value. Property had space, and short drive to amenities, but not close. Weekend rate, especially in winter, should be closer to $120 and rating would have been higher. Staff made it not a one star review.
Stayed 1 night in Mar 2025

8/10 Good

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025