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Red Roof Inn Cortland

2.0 star property

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Photo gallery for Red Roof Inn Cortland

Lobby
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby
Exterior
Vending machine

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
2B River St, Cortland, NY, 13045
  • Place, Cortland Country Music Park and Campground
    ‪3 min drive‬
  • Place, State University of New York-Cortland
    ‪3 min drive‬
  • Place, Greek Peak Mountain Resort
    ‪15 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Cortland

Hotel in Cortland with free parking
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk and camper van/bus/lorry parking. WiFi in public areas is free. Other amenities include ATM/banking services and a vending machine.
Red Roof Inn Cortland offers 50 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Cortland. During your stay, you'll be within walking distance of Cortland Beer Company. You'll find features such as free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include an ATM, a vending machine and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Cortland Beer Company and a few minutes from Cortland Country Music Park and Campground
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Cortland, you'll find a vending machine, coffee/tea in common area, and an ATM. Public spaces have free WiFi. Free self parking is available.

This Cortland hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (86 centimetre high)
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 3 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Cortland Hotel
Red Roof Inn Cortland Hotel
Red Roof Inn Cortland Cortland
Red Roof Inn Cortland Hotel Cortland

Red Roof Inn Cortland Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 194 out of 732 reviews
Rating 8 - Good. 257 out of 732 reviews
Rating 6 - Okay. 155 out of 732 reviews
Rating 4 - Poor. 64 out of 732 reviews
Rating 2 - Terrible. 62 out of 732 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Anne

Travelled with family
Disliked: Cleanliness, staff & service

Not a place I would stay at again

I had no business being at this hotel. It was not for a woman who was by herself. I was very uncomfortable. I will be going to the area for the next four years, but not back to Red Roof.
Stayed 1 night in Jul 2025

2/10 Terrible

Angela

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like pee, the bathroom was filthy, the beds were old and uncomfortable. The pictures on the site showed a decent room and what I had was awful! I will never book there again!
Stayed 3 nights in Jun 2025

8/10 Good

Maureen

Stayed 1 night in Jul 2025

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Curtain was hanging off the wall, bright lights from outside shining in on first night. I climbed on chair to patch up the curtains, most of the plastic rings were broken, many pins missing, got it up there to block light just barely. The faucet handle fell off in the bathroom, got that back on just barely. The rear entry door only worked sometimes with your key, other times you had to walk around the whole building to get inside.
Stayed 4 nights in Jun 2025

2/10 Terrible

Kyle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very unkept - blinds falling off the railings. Stains all over.
Stayed 1 night in Jun 2025

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Located close to I81 for tired travelers
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is disgusting and smells like smoke out room was not cleaned and others personal items were still in the room.. they were very gracious and let us stay at the hotel next door.. thankful for that but I tried to book that hotel in the first place and they said they were booked.. grateful for the move it was a godsend!!
Stayed 2 nights in Jun 2025

4/10 Poor

Allan

Travelled with family
Disliked: Amenities, property conditions & facilities
Room lock didnt work. Couldnt lock room when not there. Bathrooms dated. Night clerk moved us to sister hotel next door when lock couldnt get fixed.
Stayed 2 nights in Jun 2025

6/10 Okay

Michele

Disliked: Amenities
Everytime I walked into the room I got hit with a smell, I couldnt place it. It was like vanilla and flowers. I got an instant headache. The air in the room as a whole was very stale. I went out and bought lysol and febreeze to help with the smell
Stayed 2 nights in Jun 2025

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities
It was ok.
Stayed 1 night in Jun 2025

6/10 Okay

Hardeepak

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Given a room with tv not working. Had to change rooms. A bit of a inconvenience
Stayed 2 nights in Jun 2025

8/10 Good

Dirk

Travelled with family
Check in was quick and easy
Stayed 1 night in May 2025

6/10 Okay

Shabir

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Stayed 3 nights in May 2025

6/10 Okay

kirby

Travelled with family, Business traveller
Liked: Cleanliness
Used expedia for booking. THE GOOD: Checking in was FAST AND EAZY, it took 3 mins. Very nice and accommodating employees. THE BAD: $385 per night!! for a motel. Hotels/Motels take advantage of families moving in and out weeks when their kids in college. So dont book around aug and may. This was the cheapest within 20mile radius. Also NO HOT WATER!! apparently when guests uses it all at the same time hot water runs out.
Stayed 2 nights in May 2025

2/10 Terrible

preeti

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
very dirty room
Stayed 1 night in May 2025

2/10 Terrible

GLEIDY

Disliked: Cleanliness, property conditions & facilities
It was awful! No hot water for two days. The last night because we complaint so much then they decided to switch us to hotel upfront. No assistance offered to move the items; phone not in working condition and we have to go back and forth through stairs since no one came to the room. I had a small child and it was horrible especially with all the rain.
Stayed 2 nights in May 2025

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs renovation

Too expensive and old for what they offer. The back door, close to our room didn't work. Floor with a big whole near the bed, flooring sticky, disgusting, shower needs renovation. I won't come back.
Stayed 1 night in May 2025

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities
Staff efficiency
Stayed 1 night in May 2025

6/10 Okay

Laura

Travelled with partner
Disliked: Amenities, property conditions & facilities
Only one night so we endured but this facility is in desperate need of upgrade. Railing on stairs wobbly, bathroom dirty, curtains couldn’t close all the way, no toilet seat cover (what’s up with that, so unsanitary), hallway smelled bad, partial rug under beds was damp and sticky, couldn’t get extra pillows, and then there was a major fight in the hallway outside our room around 1am…good times, not!
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice room. Great for the price. Very safe environment, cameras everywhere.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The BEST part was the terrific water pressure in the shower. That was so invigorating in the morning! I would put a single serve coffee maker in the lobby instead of the open pot that has probably been sitting for hours.
Stayed 1 night in May 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best customer service thanks
Stayed 1 night in Apr 2025

8/10 Good

Mystica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Christine

Stayed 1 night in Apr 2025