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Clarion Hotel Jackson Northwest

2.5 star property

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Photo gallery for Clarion Hotel Jackson Northwest

Suite, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby
Breakfast area
Property grounds
Suite, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
541 Carriage House Drive, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪8 min walk‬
  • Place, Music Highway Crossroads
    ‪8 min walk‬
  • Place, Union University
    ‪1 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Kind Bed with Sofa bed, Non Smoking

Suite, 1 Kind Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Kind Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 King Bed

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About this property

Clarion Hotel Jackson Northwest

Hotel in Jackson with fitness centre and 24-hour front desk
An indoor pool, a fitness centre and a meeting room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Clarion Hotel Jackson Northwest offers 129 accommodations with coffee/tea makers and an iron/ironing board. Televisions come with premium cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include baths or showers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Clarion Hotel Jackson Northwest, you'll be within walking distance of Music Highway Crossroads. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a meeting room, laundry facilities and a lift
  • On-site recreation includes a gym
  • Within a 15-minute walk of Music Highway Crossroads and Casey Jones Village
  • Dogs welcome for a fee (restrictions apply)
Clarion Hotel Jackson Northwest offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. The business-friendly Clarion Hotel Jackson Northwest also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Partially-open bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

All Suites Hotel Jackson
All Suites Jackson
Clarion Inn Jackson
Clarion Inn
Clarion Jackson
Clarion Jackson Northwest
Clarion Hotel Jackson Northwest Hotel
Clarion Hotel Jackson Northwest Jackson
Clarion Hotel Jackson Northwest Hotel Jackson
Clarion Hotel Convention Center Jackson Northwest

Clarion Hotel Jackson Northwest Reviews

Reviews

6.4
Rating 10 - Excellent. 202 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 224 out of 1002 reviews
Rating 4 - Poor. 147 out of 1002 reviews
Rating 2 - Terrible. 177 out of 1002 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

hailey

Stayed 1 night in Sep 2025

10/10 Excellent

Topazia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms , pool open 24/7, nice front desk staff.
Stayed 2 nights in Oct 2025

2/10 Terrible

Allean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was great. The room was terrible due to the rust, mold, bloody sheets, TV not working. Blood on the blanket as well. Shoe prints on pillowcases. No towels in room.Ask to be moved to another room and was told we had to pay for a different room. Then was told they had no other room. We was told they had a flood and pipes busted and that no one had been in this room in a very long time so thats why it wasn't clean. Called hotel.com and gave them my complaints and offered 20 dollars.This clearly a health violation to rent a room with mold. There were no other hotels within a 50 miles radius. All hotels are booked up due to a college homecoming. Oh the guy at the desk gave us three sheets and told us there were no more blankets which were for a full size bed!!
Stayed 1 night in Oct 2025

2/10 Terrible

glyn

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room.everything worn out and needing replacing
Stayed 1 night in Oct 2025

4/10 Poor

Mitchell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs a lot of work. The carpets are filthy, and the rooms are pretty beat up. They were pet friendly, and accommodating. Our first room was discussing. The promptly changed our room. The second room was better. The bathroom was clean, and the bed was clean and comfortable. Which tells me the staff care. I won’t be staying there again.
Old puke
Drink stains
Busted bathroom door
Torn base boards
Stayed 1 night in Oct 2025

6/10 Okay

Jeremy

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
We had 2 rooms one smelled like old dirty wet gym socks. The rooms are big bigger then most
Stayed 1 night in Oct 2025

8/10 Good

Jeremy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Pool is ice cold, no towels in one room. Room are big.
Stayed 1 night in Sep 2025

2/10 Terrible

Kamie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brochure looks better than reality

Pictures on site does not reflect the actual hotel. The hotel in general was dirty. You wouldn't want to walk barefoot in the room carpet. We found little roaches in the bedroom. We had NO room service for the whole week, even after asking. The pool is cloudy, and not saltwater or chlorinated, and is ice cold. The beds are super uncomfortable. The breakfast is not as advertised. The only hot food is a waffle maker or you get a package of instant oatmeal- but you have to use the hotwater from the coffee maker in your room to eat it. Theres no hot water in the breakfast area. There'c ceral and bagles and juice. No protein. They were "waiting in a truck" for the past 8 days. When you check in, they charge a $50 deposit, that actually gets taken from your account, not just put on hold, in addition to what is charged on this site.
Stayed 7 nights in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Yudhi

Liked: Cleanliness
Good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Stayed 3 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

LAWRENCE

Travelled with family
Disliked: Amenities, property conditions & facilities
2 people in room, only towels for 1 person. Only bed and 2 other pieces of furniture in room. Noisy commode and AC unit.
Stayed 1 night in Aug 2025

4/10 Poor

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rewrite for clarity for hotel review. Our truck broke down on our way back to Michigan, and we came across this place online. The pictures online did not match the actual room.The room was clean, but the carpet had stains, tub would not drain. Even the area to park and check into the hotel was filthy with stained concrete, cigarette butts, and unkempt, not well-manicured. Staff at the front desk were unfriendly, except for one lady who checked us in. We did not feel safe in this place. There were police outside every day, several times a day, and sketchy peoplele in the parking lot, and on our last day, we booked another, nicer hotel in a better area for the rest of our stay. I don't recommend staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager I can't remember her name but she was so helpful and made the stay a true dream. I hope she stays there after the place is bought by new owners.
Has a blow dryer and iron and board
Beautiful view
Stayed 1 night in Aug 2025

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service
The beds and bedding were unacceptable
Stayed 1 night in Jun 2025

2/10 Terrible

John

Stayed 2 nights in Aug 2025

4/10 Poor

Nicholas

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water leaking up out of the floor, sleeper sofa was disgusting and no spare sheets
Stayed 3 nights in Jul 2025

10/10 Excellent

Hannah

Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Stayed 1 night in Jul 2025

6/10 Okay

Cynthia

Travelled with family
Disliked: Property conditions & facilities

Needs a facelift

An older hotel which needs updating.
Stayed 1 night in Jul 2025

6/10 Okay

Katie

Travelled with partner
Liked: Cleanliness
The superior room with a king bed was very spacious, and it even came with an extremely comfortable couch so I would recommend that. Our bathroom had a huge walk in shower and we loved that. The indoor pool was unfortunately under maintenance work so it was closed, and that was the main reason we booked that certain hotel, so we were disappointed about that. The king bed was very comfortable. The check in/check out desk ladies were very friendly. The people in the next door room had very loud kids at late hours of the night. It seemed like the walls were thin. The housekeeping lady knocked on the door and walked into our room at 10:40am when check out wasn’t until 11:00am so that needs to be addressed with housekeeping for them to make sure they start with the rooms that have already been checked out.. maybe get a list of them who have checked out before the actual check out time.
Stayed 2 nights in Jul 2025

2/10 Terrible

Casi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food left in microwave. Pull Out sofa dirty and unmade
Stayed 1 night in Jul 2025

6/10 Okay

Montell D

Stayed 1 night in Jul 2025

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