2/10 Terrible
Mark
15 Jan 2026
I arrived at the hotel at 11.30 pm with 2 young and very sleepy children in tow. The desk clerk said that we couldn’t check in because thier computer system was updating. He was very flippant about it, saying that it might be 10 minutes, it might be another hour. He didn’t invited me to sit in the lobby, and I said I was fine where I was…”so you’re just going to stand there and stare at us,” was his redponse. The reservation is non refundable, so we are stuck waiting in the lobby at the mercy of their “update” with no offer of any kind of service.
Mark
Stayed 1 night in Jan 2026


















