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Red Roof Inn & Suites Jackson, TN

2.0 star property

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Photo gallery for Red Roof Inn & Suites Jackson, TN

Pool
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Exterior
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
2262 N Highland Ave, Jackson, TN, 38305
  • Place, Old Hickory Mall
    ‪17 min walk‬
  • Place, Casey Jones Village
    ‪3 min drive‬
  • Place, Union University
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Red Roof Inn & Suites Jackson, TN

Hotel in Jackson with free breakfast and 24-hour front desk
This hotel features coffee/tea in a common area, laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a picnic area and ATM/banking services are on-site.
Red Roof Inn & Suites Jackson, TN offers 88 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn & Suites Jackson, TN. During your stay, you'll be within walking distance of Old Hickory Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include laundry facilities, a car charging station and an ATM
  • Just a 2-minute drive from Old Hickory Mall and a few minutes from Music Highway Crossroads
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Red Roof Inn & Suites Jackson, TN. Self parking is free.

Smoking is allowed in designated areas at this Jackson hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 1973
  • Designated smoking areas
  • Renovated entire property - 2015

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Jackson
Ramada Limited Hotel Jackson
Ramada Limited Jackson
Red Roof Inn Jackson TN Hotel
Red Roof Inn Jackson TN
Red Roof & Suites Jackson, Tn
Red Roof Inn & Suites Jackson, TN Hotel
Red Roof Inn & Suites Jackson, TN Jackson
Red Roof Inn & Suites Jackson, TN Hotel Jackson

Reviews

Red Roof Inn & Suites Jackson, TN Reviews

6.6

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 187 out of 849 reviews
Rating 8 - Good. 213 out of 849 reviews
Rating 6 - Okay. 179 out of 849 reviews
Rating 4 - Poor. 128 out of 849 reviews
Rating 2 - Terrible. 142 out of 849 reviews

Reviews

10/10 Excellent

Johnathan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was good
Stayed 2 nights in Aug 2025

6/10 Okay

Rebecca

Stayed 1 night in Jul 2025

4/10 Poor

Brett

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Property shows to offer a swimming pool the pool is covered. The area around the pool has not been taken care of the Breakfast was terrible and my 7 year old could have made something better the Cereal options are not kid friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Katie

Stayed 2 nights in Jul 2025

4/10 Poor

Leslie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
staff rude and not helpful, room floors were dirt y, holes in curtains and no coffee pot altho there was coffee, cups, and creamers in room.I went to office to get coffee pot and there was none and past 9am to get coffee in officw area, water was leaking from under air conditioner.
Stayed 1 night in Jul 2025

2/10 Terrible

Sarah

Stayed 1 night in Jun 2025

6/10 Okay

Merin

Travelled with family and small children
Price and reviews were right for a very quick stop (5 hours) on a long road trip. After traffic delays, we arrived around 11:40 PM to a room with a window AC that had not been on, so it was very hot and humid in mid-June. Turned the AC unit on the highest setting, but it still made it hard to sleep, despite me normally being cold-natured. An electrical outlet also didn’t work. A passable stop, but not a place I’d stay again. We left before breakfast, so can’t comment on that. FYI, the lobby is locked overnight, but there is an entry area with night window. Made me wonder a little about the safety of the area.
Stayed 1 night in Jun 2025

4/10 Poor

Marie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is ran down. The ceiling in the bathroom looked like it had black mold on it. The tile I'm the shower was smashed and broke. The towels were this and worn out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mark

Stayed 1 night in May 2025

6/10 Okay

Bayli

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

BED BUGS

The room I was given had bed bugs and they knew about it because the woman in the room next to me knocked on my door to warn me after she went up front and got her refund ..
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed a few times and haven’t had any issues with them staff has always been pleasant
Stayed 2 nights in Mar 2025

2/10 Terrible

Doug

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely Nasty!

If you like the smell of smoke, you'll love this place. 😕 Checked in at night only to have to.go back to office and ask for another room. The previous room had been smoked in and they tried to cover it with spray, but it reeked of smoke. Moved us to another room and we stayed but the beds were the hardest I've ever slept on. Pillows were thin and useless. Awoke the next morning ro the smell of marijuana. Went to take a shower and the shower head appeared to be 40 years old and caked in rust. Place is disgusting and lots of "foot traffic" walking the parking lot at night. Sketchy!
Stayed 1 night in Mar 2025

6/10 Okay

jb

Liked: Cleanliness
Just an average clean room
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Teresa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We did not even stay it was that bad and had to pay for the whole weekend. It's wS the worst ever.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jasnn

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was roaches on the floor as soon as we walked in but we were having car problems so we couldn't leave. Was told when i went to extend for another night that my appearance was intimidating to other out of town guests(i was passing thru from out of state so I'm not sure what they meant by that) and that they wouldn't rent to me unless i stopped wearing my hoodie and baggie clothes outside.
Stayed 1 night in Feb 2025

6/10 Okay

Leira

Disliked: Cleanliness, property conditions & facilities
Property was creepy. The room next door was to much noise I could hear there phone conversation and I feel unsafe. Won’t stay there again. The picture in here was different than the reality.
Stayed 1 night in Feb 2025

8/10 Good

Elisabeth

Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Stayed 1 night in Feb 2025