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Candlewood Suites Jacksonville East Merril Road by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville East Merril Road by IHG

A hotel with a modern design, featuring a prominent sign for Candlewood Suites.
A hotel exterior with a swimming pool, outdoor seating, and a well-lit entrance.
A spacious lobby with a reception desk, seating area, and a large window providing natural light.
A hotel room with a wooden dining table, a sofa, a TV, and a bed with a headboard.
A hotel room with a kitchenette, two beds, a desk, and a TV.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2700 Jane St, Jacksonville, FL, 32225
  • Place, Jacksonville Arboretum and Gardens
    ‪3 min drive‬
  • Place, Regency Square Mall
    ‪4 min drive‬
  • Place, Tree Hill Nature Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, a window with curtains, and an air conditioning unit.

Studio Suite, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, a television, a desk, and a lamp.

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a wooden dining table, a sofa, a TV, and a bed with a headboard.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Kitchen

A hotel room with two beds, a bathroom, and a hallway.

Studio Suite, 2 Double Beds, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Accessible (Comm)

A hotel room with a TV, desk, chair, kitchenette, and a bed.

Studio Suite, 2 Double Beds, Accessible (Comm)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

A hotel room with a bed, a chair, a desk with a lamp, a window with curtains, and an air conditioning unit.

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm)

A hotel room with a bed, a chair, a desk with a lamp, a window with curtains, and an air conditioning unit.

Studio Suite, 1 Queen Bed, Accessible (Comm)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a wooden dining table, a sofa, a TV, and a bed with a headboard.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

A compact kitchen with wooden cabinets, a black refrigerator, a microwave, and a dishwasher.

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

A compact hotel room with a wooden desk, a television, a microwave, a coffee maker, and a dishwasher.

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite

A bed with white bedding and pillows against a wooden headboard.

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Reception
Hampton Inn Jacksonville East Regency Square
Arlington
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is €92
includes taxes & fees
30 Aug - 31 Aug
Hampton Inn Jacksonville East Regency Square

About this property

Candlewood Suites Jacksonville East Merril Road by IHG

Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Candlewood Suites Jacksonville East Merril Road by IHG offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels and pay-per-view films. This accommodation has kitchens with microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Jacksonville East Merril Road by IHG. During your stay, you'll be close to Jacksonville Arboretum and Gardens. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from St. Johns Town Center and 8 minutes from University of North Florida
  • Pets welcome for a fee (restrictions apply)
Candlewood Suites Jacksonville East Merril Road by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. A terrace, barbecue grills, and concierge services are also featured at the business-friendly Candlewood Suites Jacksonville East Merril Road by IHG. Self parking is free.

Smoking is allowed in designated areas at this Jacksonville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites JACKSONVILLE EAST MERRIL ROAD
Candlewood Suites MERRIL
Candlewood Suites MERRIL Hotel
Candlewood Suites MERRIL Hotel JACKSONVILLE EAST ROAD
Candlewood Suites Jacksonville East Merril Road Hotel
Candlewood Suites Merril Road Hotel
Candlewood Suites Merril Road
Candlewood Suites Jacksonville East Merril Road
Candlewood Suites Jacksonville East Merril Road by IHG Hotel
Candlewood Suites Jacksonville East Merril Road an IHG Hotel

Candlewood Suites Jacksonville East Merril Road by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 314 out of 601 reviews
Rating 8 - Good. 179 out of 601 reviews
Rating 6 - Okay. 51 out of 601 reviews
Rating 4 - Poor. 23 out of 601 reviews
Rating 2 - Terrible. 34 out of 601 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean establishment. The rooms were clean and the staff was warm and friendly!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk Julian was great!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was polite, friendly and professional. I will be back next year. We were on vacation. My mom really enjoyed the convenience of everything. It was no more than a 5-10 minute drive everywhere we went.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was fine. We were able to cook breakfast. It was still a little too cool for the pool, but it looked nice.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

KATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
All was great. The only issue was the shower handle was loose.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, property was very central to our needs.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Angela

Liked: Cleanliness, amenities
Disliked: Staff & service
Not what i expected from candle wood but we lived.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Candance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great one for an a one nib
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
All good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Excellent staff. Was very helpful and understood that my son was traveling on military orders to NAS JAX. Allowed us to stay a little longer to finish up our items before leaving. I’ve been impressed with Candlewood Suites and they have always been amazing places to stay at. Will come back again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

RONALD

Liked: Cleanliness, amenities, property conditions & facilities
yes an yes staff clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff, Great long-term stay

Great stay for one month and one week while working on a construction project. Great staff, great stay.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent but having a recliner saved my back
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Brian

Great stay and nice room as always when I come to Florida for construction project management. Close to the Base and easy in and out parking and great staff who take care of whatever I need. Many thanks as always.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when im in Jacksonville. Many dining options in the area. Hotel staff is always great!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk were helpful, enjoyed staying here.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed 1 night while passing through but hotel was very clean and Elena at the front desk was very friendly and kind.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Easy to find, located close to food and shopping
Stayed 1 night in Mar 2025
Verified review

8/10 Good

tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great-had everything we needed
Stayed 1 night in May 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for trip
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and pool.
Stayed 7 nights in Jul 2022
Verified review

6/10 Okay

DORIS

Liked: Cleanliness
Disliked: Amenities
The room was clean and bedding was comfortable. The soap dispensers were low and could have been filled up better. The internet was definitely very slow and difficult to communicate with. TV’s need to be upgraded to smart TV to have greater selection.
Stayed 1 night in Feb 2026

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