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Hampton Inn & Suites Palestine

2.5 star property

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Reception
Room, Accessible, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board
Standard Room | Desk, blackout curtains, soundproofing, iron/ironing board
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2700 S Main Loop 256, Palestine, TX, 75801
  • Redlands Hotel
    ‪4 min drive‬
  • University of Texas at Tyler Palestine Campus
    ‪6 min drive‬
  • Texas State Railroad: Palestine Depot
    ‪10 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for One king studio sofabed non smoking

One king studio sofabed non smoking | Desk, blackout curtains, soundproofing, iron/ironing board

One king studio sofabed non smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for One king bed non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

One king bed non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | Desk, blackout curtains, soundproofing, iron/ironing board

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Two queen beds non smoking

Two queen beds non smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Two queen beds non smoking

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Desk, blackout curtains, soundproofing, iron/ironing board

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Comfort Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (778)
The price is €127
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Comfort Suites

About this property

Hampton Inn & Suites Palestine

Hotel in Palestine with free breakfast and fitness centre
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Hampton Inn & Suites Palestine offers 80 accommodations with coffee/tea makers and a hairdryer. 50-inch LCD televisions come with satellite channels.

This Palestine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Palestine. During your stay, you'll be within walking distance of Palestine Regional Medical Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes on foot from Palestine Regional Medical Center and a 5-minute drive from Anderson County Courthouse
  • Cats and dogs welcome for a fee
Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 798 square feet (72 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Palestine also features a fitness centre, coffee/tea in common area, and laundry facilities. Self parking is free.
Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 798 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Palestine
Hampton Inn Palestine
Palestine Hampton Inn
Hampton Inn Palestine Hotel
Hampton Inn Suites Palestine
Hampton Inn & Suites Palestine Hotel
Hampton Inn & Suites Palestine Palestine
Hampton Inn & Suites Palestine Hotel Palestine

Hampton Inn & Suites Palestine Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 405 out of 585 reviews
Rating 8 - Good. 118 out of 585 reviews
Rating 6 - Okay. 30 out of 585 reviews
Rating 4 - Poor. 12 out of 585 reviews
Rating 2 - Terrible. 20 out of 585 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Charlotte

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

I’m a zombie today.

The air conditioning unit in my room kept making a terrible sound every few minutes. I got zero sleep. Also the hotel was under construction and there was a mess everywhere.
Stayed 1 night in Feb 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good stay.

All in all it was a good stay, I wish they would mention on the booking that the hotel was doing active renovations, the swimming pool was permanently closed. Room was clean and staff was accommodating and friendly. If back in the area I would stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Todd

Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk staff and cookies
Stayed 1 night in Dec 2024

8/10 Good

Jeb

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff. nice facility. Only thing was the text asking if you need anything was useless. We responded we needed more towels and never heard back,
Stayed 2 nights in Dec 2024

8/10 Good

JANET

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Our stay at this Hampton Inn was okay. The only problem was the hidden pet fee. The facility was listed as “pet friendly” and nothing was said about a $75 pet fee. We won’t be staying at another Hilton property again.
Stayed 1 night in Dec 2024

2/10 Terrible

Jimmie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service and stay was a complete disappointment.

Hotel was under renovations which was not presented to me upfront while making reservations. Upon checking into our room I inspected it and noticed stains ontop of comforters, I immediately went down to the front desk to ask clerk for new bedding, the clerk then gave me the bedding for me to remake beds we haven’t even used. I think we should’ve been offered a new room, so I return to room to change the bedding and came to the realization that these are not comforter tops and they had holes in them. We were now running late for our event so upon leaving I asked the clerk could they correct this while we were out, he said yes but when we got back to the room that night, nothing was changed. Tired from event we just went to bed, but my wife and I had a hard time getting to sleep because of the toilet running all night! This was a horrible experience and I really just want my money back.
Stained comforter
Second stained comforter
Bedding I was given to makeup our own beds we hadn’t even used yet. And they were full of holes!
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is being update so the outside made it looked abandoned from the road 😂 Inside is nicely redone. The staff is awesome. They were having special activities for the kids and Polar Express!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ginger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and place where very friendly and helpful and clean.
Stayed 1 night in Dec 2024

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovation at the time of visit, but it was clean, quiet and staff was friendly. There were a lot of ladybugs/Japanese ladybugs in our room. They did have someone come vacuum them off our window but couldn’t move rooms due to hotel being fully booked. They said they don’t know how they keep getting in or why but they have them all the time.
Stayed 1 night in Dec 2024

10/10 Excellent

Kelli & Karl

Great staff at desk and breakfast room. Friendly and helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Jamie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Julie

Travelled with family
Liked: Staff & service, room comfort

Met our needs

The hotel is in need of a remodel, it’s showing wear and tear. But, it is currently under construction so I imagine it will be nice when they are done. The room itself was clean and comfortable for a family of four. It met our needs for a one night stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polar express train trip.

Great hotel and awesome personnel, the hotel location is perfect. I definitely recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Angel, Katy

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Summer, Dry Prong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovation, did not affect our stay. The heater/ac was VERY noisy/squeaky in room 410 (only complaint). Everything else was perfect.
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley Blu

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The pool is closed permanently and was not made aware of this until I arrived. The front desk staff was unprofessional and rude upon my arrival and did not accommodate my request for a late checkout even though I was checking out a day early and had pre-paid. The manager was NEVER available and all requests were pushed off as "I have to talk to my manager". There was also construction everywhere and the side entrances were not working- meaning that you could enter without a key. It felt very unsafe. Ive stayed at this hotel many times in the past but this was one of the worst hotel experiences ever and I wont be coming back. My advice is to try the LaQuinta just down the road if you have to travel to this town.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Decent rooms. Bed was extra firm, other than that it was fine.
Stayed 1 night in Nov 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Under construction yet everything was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Wm. David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to take our granddaughter to the Polar Express and it was perfectly situated for our trip! They even provided transportation to and from the event. Also, the lobby was decorated for Christmas and the highlight was writing and receiving a letter from Santa when we checked out!!
Stayed 1 night in Nov 2024

10/10 Excellent

Zack

Stayed 1 night in Nov 2024

10/10 Excellent

Henrietta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024