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Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

A buffet with various food items, including omelets and cheese.
Room amenity
A conference room with multiple tables and chairs, a flat-screen TV mounted on the wall, and a window providing natural light.
A Holiday Inn Express building with a beige facade, a prominent sign, and a covered entrance area.
A hotel room with two beds, a desk, a chair, a TV, and a large window.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
53 Jefferson Road, Jacksonville, FL, 32225
  • Place, Regency Square Mall
    ‪4 min drive‬
  • Place, St. Johns Town Center
    ‪8 min drive‬
  • Place, Mayport Naval Station
    ‪19 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a wooden desk, a flat-screen TV, a bed, and a wardrobe.

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a wooden desk, a flat-screen TV, a bed, and a wardrobe.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a wooden desk, a flat-screen TV, a bed, and a wardrobe.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a desk with a chair, a flat-screen TV, and a decorative vase.

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a wooden desk, a flat-screen TV, a bed, and a wardrobe.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a TV, and a window.

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with a wooden desk, a flat-screen TV, a bed, and a wardrobe.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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includes taxes & fees
9 Aug - 10 Aug
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About this property

Holiday Inn Express and Suites Jacksonville East by IHG

This hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room and concierge services are on-site.
Holiday Inn Express and Suites Jacksonville East by IHG offers 101 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express and Suites Jacksonville East by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Regency Square Mall. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by car from St. Johns Town Center and 14 minutes from Mayport Naval Station
  • Dogs welcome for a fee
Holiday Inn Express and Suites Jacksonville East by IHG offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express and Suites Jacksonville East by IHG. Free self parking is available. A complete renovation of Holiday Inn Express and Suites Jacksonville East by IHG was completed in December 2026.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Renovated entire property - December 2026

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express and Suites Jacksonville East by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Deborah

Clean room, great staff, great breakfast
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities
Good all around parking for cruise was a plus !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Carol Anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was very clean, breakfast was awesome!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, suited our needs for a clean room to rest for the night
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time stayed at this place. Overall was great experience.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Anthony Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Staff was very nice. Breakfast is ok
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well appointed rooms. Friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Malia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Had a nice time. Staff was friendly and helpful. The bed was firmer than what I am used to. Great breakfast buffet.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk guy was super.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the property itself was very well maintained. Rooms were clean and ready to go. Drove to the hotel for a cruise and it was in a great spot. Close enough to everything we needed and wanted to do(beach,restaurants.) Parking was very reasonable as well for the cruise portion. Will stay here moving forward.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, clean comfortable. Staff friendly and helpful.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

orlando

Liked: Cleanliness
Very clean thanks
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good . Room was clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, amenities
Nice hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Very easy checkin, front desk folks were polite, room was as described and clean, overall facility was in goood condition. Would stay again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Raelene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room, great options for breakfast
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Great stay; room was very clean and the whole place is modern and staff are very attentive
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The entire property was clean and welcoming. The rooms were clean and spacious enough for a family of four with two teenage sons. The breakfast was wonderful. The staff was friendly, courteous and helpful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kelia

Liked: Cleanliness, staff & service, amenities
Yes everything and everyone was Great
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean but not really close to food places.
Stayed 1 night in Feb 2026

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