2/10 Terrible
Kristin
26 Apr 2025
Disliked: Staff & service, amenities, property conditions & facilities
I was never informed via booking or checking in they had an event that took over the property for that last half I stayed there. The miscommunication and inability to inform their guests of the inconveniences they would cause is unacceptable. When I walk into the property and am surrounded with mounds of stereo equipment blocking the walkway from the beach to my room and pool without any prior notification, that causes red flags. Then when every guest was told the day of event the pool would be open, we wake to find they were lying. And when I tried to get a minute of sun in a chair I was told to leave by the bar next door’s hotel manager who was condescending in her tone and made me feel like she was better than me. How do I affect sitting in a chair for 1 hour when your event doesn’t start until 6 and the event staff told me I was fine and wasnt in their way! The entire situation could have been avoided if there was communication and transparency. I wanted to revisit but the owner has a lack of concern for the guests and the lemon bar manager has no concern for anyone other than herself.
Kristin
Stayed 3 nights in Apr 2025