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Sheraton Jacksonville Hotel

4.0 star property

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Photo gallery for Sheraton Jacksonville Hotel

Property amenity
Daily buffet breakfast (USD 18.00 per person)
Indoor pool
Exterior
Breakfast and dinner served, garden views

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
10605 Deerwood Park Blvd, Jacksonville, FL, 32256
  • Place, St. Johns Town Center
    ‪19 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Place, Mayo Clinic Florida
    ‪9 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, City View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(71 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Sheraton Jacksonville Hotel

Suburban hotel with an indoor pool, near St. Johns Town Center
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Sheraton Jacksonville Hotel offers 159 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels and first-run films. Bathrooms include baths or showers with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Sheraton Jacksonville Hotel's great location. During your stay, you'll be within walking distance of St. Johns Town Center. You'll find features such as free WiFi in public areas and a free area shuttle, plus an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy garden views while dining at BC Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from St. Johns Town Center and 9 minutes from Mayo Clinic Florida
  • Free shopping centre and local-area shuttle service
  • Cats and dogs welcome free of charge
Sheraton Jacksonville Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 9047 square feet (840 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sheraton Jacksonville Hotel. An area shuttle within 3 mi and A shopping centre shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Jacksonville hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
BC Grill – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BC Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (9,047 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.00 per person
  • Self-parking fee: USD 10 per night
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jacksonville Sheraton
Jacksonville Sheraton Hotel
Sheraton Hotel Jacksonville
Sheraton Jacksonville
Sheraton Jacksonville Hotel
Quality Suites Oceanfront Hotel Jacksonville Beach
Sheraton Jacksonville Hotel Jacksonville
Jacksonville Sheraton
Sheraton Jacksonville
Sheraton Jacksonville Hotel Hotel
Sheraton Jacksonville Hotel Jacksonville
Sheraton Jacksonville Hotel Hotel Jacksonville

Sheraton Jacksonville Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1000 reviews
Rating 8 - Good. 172 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca, BRADENTON

Travelled with partner
Liked: Cleanliness, staff & service
Great stay and great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Jaquan

Stayed 1 night in Nov 2025

10/10 Excellent

Carmillia

Liked: Cleanliness, staff & service, amenities
Very comfortable bed. I slept sooo good!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was nice. It was clean. It just wasn’t $400+ for the weekend nice. The front desk attendant that checked me in seemed annoyed each time I encountered her throughout my stay. There were no wash clothes after housekeeping cleaned our room. The hotel also wasn’t in a $400+ for a weekend kind of area. Located in an office park like area that’s not well lit. Overall it was a nice hotel and it served its purpose it just wasn’t 5 star great. I honestly thing my initial greeting rubbed me the wrong way and dictated my perspective for the remainder of my stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Stayed here for Seahawks Game vs Jags great hotel within driving distance of everything you want Restaurants ,shops, all of the above.
Stayed 2 nights in Oct 2025

8/10 Good

Carl H

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Disappointed with the expensive paid breakfast buffet; typically stay at a hotel where breakfast is included but chose this hotel since others in our party already booked here. Don't know that I would stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Marty

Liked: Property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Shawntay

Everything was excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Xiao

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place is decent. But it’s old and you can tell. And there are lot of newer options in the area. They need to step up in the game!
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Stayed 2 nights in Oct 2025

4/10 Poor

Patrick

Stayed 4 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

10/10 Excellent

Lisai

Stayed 2 nights in Oct 2025

4/10 Poor

Milliene

Stayed 4 nights in Oct 2025

6/10 Okay

Jacqueline

Travelled with family
Disliked: Amenities
The hallways and elevator smelled like a hospital. And so did the bathroom. It was “ok” not awful but not great.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

10/10 Excellent

Ashlee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great! Suggestions for improvements: A drink station at breakfast. We had to wait 10+ minutes for drinks both days . Just sit out a coffee and juice serve yourself station. It was incredibly frustrating. The waitress even complained about how busy she was. Breakfast was amazing but waiting for drinks while the food got cold was such a bummer. I had to go wait in a line of 6 people just to get juice from the bar. My food was cold when I got back. The baby was fussy and I couldn’t even enjoy my breakfast. Hooks in the room for towels. Only two towels were provided and with no way to hang them- it was annoying to find a place to hang them ( on the cabinets ) to dry them out for reuse. I use one for my hair and one for my husband and baby that’s 4 towels and we only had two. Overall the experience was great and we would visit again. Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kent

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff is always great and attentive. The rooms are alway immaculate..
Stayed 1 night in Oct 2025

10/10 Excellent

Elke

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here during a drive up north, and it turned out to be the perfect spot for an overnight stay. What really stood out was the staff—especially Breanna at the front desk. She was incredibly welcoming and friendly, greeting us by name throughout our stay, which truly felt like 5-star service and made all the difference. The rooms were clean and comfortable. Overall, a great experience with service that exceeded expectations.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, clean and comfortable, great bar and kitchen. My go to spot on business in Jacksonville.
Stayed 1 night in Sep 2025