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Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

Exterior
Property amenity
Exterior
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4699 Lenoir Avenue South, Jacksonville, FL, 32216
  • Place, Saint Vincent's Medical Center Southside
    ‪2 min drive‬
  • Place, St. Johns Town Center
    ‪7 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪22 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(35 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Terrace/patio

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(21 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible) | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Communications Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Studio Suite, 1 Queen Bed with Sofa bed | Room amenity

Studio Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Candlewood Suites Jacksonville Southpoint by IHG

An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Weekly housekeeping is available.
Candlewood Suites Jacksonville Southpoint by IHG offers 71 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

During your stay at Candlewood Suites Jacksonville Southpoint by IHG, you'll be within walking distance of Saint Vincent's Medical Center Southside. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from St. Johns Town Center and 9 minutes from The Avenues
  • Cats and dogs welcome for a fee (restrictions apply)
Candlewood Suites Jacksonville Southpoint by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. The business-friendly Candlewood Suites Jacksonville Southpoint by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free. A complete renovation of Candlewood Suites Jacksonville Southpoint by IHG was completed in April 2025.

Smoking is allowed in designated areas at this Jacksonville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - April 2025
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Hotel
Extended Stay America Lenoir Hotel Jacksonville Avenue South
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Avenue South
Hotel Extended Stay America - Jacksonville - Lenoir Avenue South
Southpoint Suites
Candlewood Suites Jacksonville Southpoint by IHG Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Suites Jacksonville Lenoir Ave South
Candlewood Suites Jacksonville Southpoint by IHG Jacksonville

Candlewood Suites Jacksonville Southpoint by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 363 out of 507 reviews
Rating 8 - Good. 82 out of 507 reviews
Rating 6 - Okay. 26 out of 507 reviews
Rating 4 - Poor. 12 out of 507 reviews
Rating 2 - Terrible. 24 out of 507 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, comfortable rooms
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Kimberly Kim

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great area for food places to shop and events happening i loved the spacious rooms and the kitchenette i will come again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, up to date, spacious rooms & property! Would stay there again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large clean rooms. Staff was very friendly and it was a great location. Nearby shops and eating was very convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

OLita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and wonderful especially the price we paid!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff was friendly and helpful.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Beth

Liked: Cleanliness, amenities
Clean room, nice accommodations
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful kitchenette and remodeled rooms. Nice location close to many food options. Right off i95. Definitely would stay here again when back in Jacksonville
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MyResha

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
Clean room, very nice hotel.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and huge and very well equipped
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Free laundry was a big plus.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Luis Reinaldo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean room, check-in and check-out were on time and very fast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, amenities
Clean room, good staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m always pleased to stay here for the price it’s typically always clean although this time there was a dirt spots on the shower wall but nothing major. The front desk is always great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patti

Liked: Cleanliness, property conditions & facilities
Staff was very nice and helpful. Hotel room was huge & clean. Definitely a great value for the price. Will definitely look for this hotel for future trip trips
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are nice and the staff is always nice. Great value for the price of the room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very large. We arrived late and staff was very welcoming and helpful.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Teprina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay! The staff were friendly & helpful, the recent renovations felt fresh, the bed was comfortable, and the gym was well-equipped. We would definitely stay again if in the area.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Rigoberto

Liked: Cleanliness, amenities, property conditions & facilities
Good place Good location and clean rooms.
Stayed 1 night in Dec 2025

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