Candlewood Suites Jacksonville Southpoint by IHG

2.5 star property

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Photo gallery for Candlewood Suites Jacksonville Southpoint by IHG

Desk, laptop workspace, blackout curtains, iron/ironing board
Property entrance
Outdoor pool
Lobby sitting area
Lobby lounge

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
4699 Lenoir Avenue South, Jacksonville, FL, 32216
  • St. Johns Town Center
    ‪6 min drive‬
  • EverBank Stadium
    ‪10 min drive‬
  • Jacksonville Naval Air Station
    ‪22 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(12 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed, Hearing Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Hearing Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Jacksonville Southpoint by IHG

Hotel with free parking, in the vicinity of St. Johns Town Center
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Weekly housekeeping is available.
Candlewood Suites Jacksonville Southpoint by IHG offers 71 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

During your stay at Candlewood Suites Jacksonville Southpoint by IHG, you'll be within walking distance of Saint Vincent's Medical Center Southside. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from St. Johns Town Center and 9 minutes from The Avenues
  • Cats and dogs welcome for a fee (restrictions apply)
Candlewood Suites Jacksonville Southpoint by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. The business-friendly Candlewood Suites Jacksonville Southpoint by IHG also features multilingual staff, coffee/tea in common area, and laundry facilities. Self parking is free. A complete renovation of Candlewood Suites Jacksonville Southpoint by IHG was completed in April 2025.

Smoking is allowed in designated areas at this Jacksonville hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Hotel
Extended Stay America Lenoir Hotel Jacksonville Avenue South
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South Hotel
Extended Stay America Lenoir Avenue South Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Lenoir Avenue South
Hotel Extended Stay America - Jacksonville - Lenoir Avenue South
Southpoint Suites
Candlewood Suites Jacksonville Southpoint by IHG Hotel
Extended Stay America Jacksonville Lenoir Avenue South
Extended Stay America Suites Jacksonville Lenoir Ave South
Candlewood Suites Jacksonville Southpoint by IHG Jacksonville

Candlewood Suites Jacksonville Southpoint by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 133 reviews
Rating 8 - Good. 21 out of 133 reviews
Rating 6 - Okay. 3 out of 133 reviews
Rating 4 - Poor. 3 out of 133 reviews
Rating 2 - Terrible. 8 out of 133 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and comfortable. The only thing was the microwave wasn't to clean. Overall great environment. Staffing was awsome and helpful to explained the deposits some may not know upon purchasing the room which is $100.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 10 nights in Jul 2025

8/10 Good

Mulualem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up staying on the second floor which has kitchen. It’s very clean , renovated excellent room. I really enjoyed it. Everything is great however, if you’re staying on the second floor, the third floor is designated for the pet owners and the whole night the person that was on the third floor above my room was walking loud and making noise which kind of disrupted my sleeping for the night. Other than this, the room is excellent . so that was the negative thing that I experienced in my stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Johnathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Janetta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rubens

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fine
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The room was massive and having a full fridge and stove was incredible
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was a nice 1 night stay
Stayed 1 night in Jul 2025

10/10 Excellent

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 1 night in Jul 2025

10/10 Excellent

Damaris, Lake Worth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy 1 bedroom studio. Nice amenities including laundry facilty, gym and pool. Will definitely consider again when I'm in the area.
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria, Lehigh acres

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peoprty looks good and your team s really good.
Stayed 1 night in Jul 2025

8/10 Good

Markesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay with candlewood was a good experience. Very clean, and staff were very friendly and tended to my needs without a problem.
Stayed 7 nights in Jul 2025

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities, room comfort

Clean, quiet

We travel and use hotels frequently for personal reasons, or medical visits. Candlewood was great. It was the cleanest and nicest we've been to in a long while. We will schedule to use this particular location in Jax, South point, whenever we are having medical appointments. We've been in hotels/motels of all types. Candlewood was clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Zuri

Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! We left a phone that belonged to my mother who passed away from cancer. It was very special and we thought we would never see it again. We contacted the hotel and it had been turned in!!! They allowed our aunt to stop by and pick up the phone for us because we had made it back to Ga. We truly appreciate the hospitality and great customer service not to mention the empathy shown while speaking to the staff over the phone. The stay was amazing and we will stay again in the future…
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

Staff were super friendly and helpful. Small issue with my room so they moved me to another room which was excellent. Ideal for my needs. :)
Stayed 5 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Allen Garmendia

Liked: Cleanliness, amenities, property conditions & facilities
Great stay for what I needed. Friendly service and a restaurant just down the road, walking distance plus quiet. Would stay here again for sure.
Stayed 1 night in Jun 2025

10/10 Excellent

Reggie

Stayed 6 nights in Jun 2025

8/10 Good

Toya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very spacious
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacksonville Vacation at Candlewood Suites

Had a great time! Staff was very pleasant and helpful. Room was spotless, bed was comfortable. Very quiet at night, did not hear any other guests. My only complaint ( very small). Was that most of the TV channels were the West Coast versions, while the TV guide listed East Coast programming. No shows listed per the guide were actually being shown due to the time difference
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Amenities
Newly remodeled hotel with excellent kitchen facilities in room. Close to eatery places.
Stayed 2 nights in Jul 2025