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Tru By Hilton Jacksonville St Johns Town Center

2.5 star property

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Photo gallery for Tru By Hilton Jacksonville St Johns Town Center

Snack bar
Property entrance
Lobby
Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4640 Tropea Way, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪3 min walk‬
  • Place, Topgolf
    ‪16 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Room

  • Sleeps 2

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2

View all photos for 2 Queen Beds Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

2 Queen Beds Room

  • Sleeps 4

View all photos for Room with Two Queen Beds-Hearing Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

King Room-Hearing Accessible with Bathtub

  • Sleeps 2

View all photos for King Room-Hearing Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Room-Hearing Accessible

  • Sleeps 2

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

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Exterior
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  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 1,004 reviews
The price is €125
includes taxes & fees
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About this property

Tru By Hilton Jacksonville St Johns Town Center

Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Jacksonville St Johns Town Center. During your stay, you're just a quick walk from St. Johns Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from St. Johns Town Center and a 3-minute drive from University of North Florida
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Jacksonville St Johns Town Center. Self parking is free.

This Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jacksonville St. Johns Town Center FL Hotel
Tru Hilton Jacksonville St. Johns Town Center FL
Tru Hilton St. Johns Town Center Hotel
Tru Hilton Jacksonville St. Johns Town Center
Tru Hilton St. Johns Town Center
Tru Hilton Jacksonville St. Johns Town Center Hotel
Hotel Tru by Hilton Jacksonville St. Johns Town Center
Tru by Hilton Jacksonville St. Johns Town Center Jacksonville
Tru by Hilton Jacksonville St. Johns Town Center FL
Tru By Hilton Jacksonville St Johns Town Center Hotel
Tru By Hilton Jacksonville St Johns Town Center Jacksonville

Tru By Hilton Jacksonville St Johns Town Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 868 reviews
Rating 8 - Good. 154 out of 868 reviews
Rating 6 - Okay. 55 out of 868 reviews
Rating 4 - Poor. 23 out of 868 reviews
Rating 2 - Terrible. 26 out of 868 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Irene

Stayed 1 night in Nov 2025

10/10 Excellent

Rhonda

Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Customer Service
Stayed 2 nights in Nov 2025

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great customer services!
Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Ana

Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Stayed 5 nights in Oct 2025

10/10 Excellent

Nancy

Stayed 1 night in Nov 2025

8/10 Good

myrlande, Fort Lauderdale

Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Did not eat breakfast
Stayed 1 night in Nov 2025

8/10 Good

Mario

Stayed 2 nights in Oct 2025

8/10 Good

Dominique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typically I love this property and have stayed several times. It’s very close to shopping and dining - many within walking distance. However, my last visit there was what seemed to be a homeless woman loitering in the lobby. The staff didn’t seem concerned so neither did I. But the next day she was came into the (very small but nice) gym with me: she had a keycard to get in and made my workout very awkward and unnerving. I didn’t mention it to the staff since she’d been in the lobby the day before they’re clearly aware of her presence on the property. I can’t say I’ll stay again after this incident. It’s worth mentioning I typically love this property a it’s clean, quiet, the breakfast is good with some healthy options and the gym is small but gets the job done (dumbbells, cardio, TRX, yoga mats) under normal circumstances I’d absolutely recommend this property.
Stayed 1 night in Oct 2025

2/10 Terrible

Debbie

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There are motorcycles racing at night they were motorcycles racing at night
Stayed 4 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check was easy and all the staff was welcoming. We enjoyed our visit.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. And the rooms were small, but clean. I’m just not one for staying places with no carpet.
Stayed 1 night in Aug 2025

2/10 Terrible

Dwayne

Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Stayed 2 nights in Oct 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly. Room was clean and breakfast was fresh and great variety. Would stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Chance

Stayed 1 night in Oct 2025

10/10 Excellent

Wilhemenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms Friendly Staff Wonderful Breakfast Good Location
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Amenities
Customer Service
Stayed 2 nights in Oct 2025

10/10 Excellent

Wilhemenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing! We travel with family often. Excellent breakfast with choices. Kid friendly. Everything was accessible.
Stayed 2 nights in Oct 2025