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Holiday Inn Johor Bahru City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Johor Bahru City Centre by IHG

Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
City view
Exterior
Restaurant
Suite, 1 King Bed with Sofa bed (Top Floor) | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jalan Tun Abdul Razak 80000, Johor Bahru, 8000
  • Place, Komtar JBCC
    ‪1 min walk‬
  • Place, Johor Bahru City Square
    ‪2 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪3 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Free toiletries, hair dryer, bathrobes, slippers

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, City View

Free toiletries, hair dryer, bathrobes, slippers

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Sea View

Suite, 1 King Bed with Sofa bed, Sea View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Sea View

7.8 out of 10
Good
(6 reviews)
  • 54 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Sea view

View all photos for Standard Room, 2 Single Beds, City View

Free toiletries, hair dryer, bathrobes, slippers

Standard Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • City view

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

Suite, 1 King Bed with Sofa bed (Top Floor) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Top Floor)

  • 54 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Sea view

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | City view

Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Sleeps 5
  • 1 King Bed
  • City view

View all photos for Premium Room, 1 King Bed

Free toiletries, hair dryer, bathrobes, slippers

Premium Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for Suite, 1 King Bed (Sofa bed, Kids Theme)

Suite, 1 King Bed (Sofa bed, Kids Theme) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Sofa bed, Kids Theme)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Johor Bahru City Centre by IHG

Hotel connected to a shopping centre in Johor Bahru with free parking
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site.
Holiday Inn Johor Bahru City Centre by IHG offers 335 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes dining tables. A pillow menu is available. LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Johor Bahru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Johor Bahru City Centre by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from Johor Bahru City Square. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Steps from Komtar JBCC and Angry Birds Activity Park Johor Bahru
Holiday Inn Johor Bahru City Centre by IHG offers its guests an outdoor pool, a steam room, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn Johor Bahru City Centre by IHG. Free self parking is available.

This 4-star Johor Bahru hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Holiday Inn Johor Bahru City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MYR 68.90 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Dining table
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Johor Bahru City Centre by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 68.90 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday INN City Centre
Johor Bahru City Centre By Ihg
Holiday Inn Johor Bahru City Centre
Holiday Inn Johor Bahru City Centre by IHG Hotel
Holiday Inn Johor Bahru City Centre an IHG Hotel
Holiday Inn Johor Bahru City Centre by IHG Johor Bahru
Holiday Inn Johor Bahru City Centre by IHG Hotel Johor Bahru

Holiday Inn Johor Bahru City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 404 out of 711 reviews
Rating 8 - Good. 216 out of 711 reviews
Rating 6 - Okay. 58 out of 711 reviews
Rating 4 - Poor. 23 out of 711 reviews
Rating 2 - Terrible. 10 out of 711 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Nurbahiyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC keeps the room cool. There's
Stayed 1 night in Oct 2025

10/10 Excellent

Hock Kwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like the design of shower area. The floor tiles is too slippery during shower. Also shower head should be installed above the drainage.
Stayed 2 nights in Oct 2025

10/10 Excellent

TZE CHINK

Stayed 1 night in Oct 2025

8/10 Good

Doreen

Stayed 2 nights in Oct 2025

10/10 Excellent

Sue Yin Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to CIQ and within Komtar and next to City Sq. Very convnient
Stayed 1 night in Oct 2025

10/10 Excellent

ARIHIRO

Stayed 1 night in Sep 2025

8/10 Good

Winnie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The service staff were excellent and I enjoyed my stay there. However I think the hotel needs to improve on sound proofing and air ventilation within the hotel. 1) We booked 2 rooms but they could not give us adjoined rooms, which was fine. However we had to share a connecting room with a stranger and they disturbed our peace by turning on the TV very loudly until 1.40am and switched it on again at 6am. In conclusion I think it is not ideal to let hotel guests who don't know each other share adjoined rooms. 2) When we entered the other room, it was filled with stale cigarette smell. Throughout the stay, we continued to smell the cigarette smoke, which likely came from the air con vents.
Stayed 1 night in Oct 2025

8/10 Good

Norashikin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family like the breakfast, front desk staff serve us during check in and out very good and same as restaurant (breakfast time) very friendly. But the swimming pool on website not expect what we look on that time. haha But, we try to ask extra bed but the staff say cannot because our room too small. and they didn't help us any upgrade room because i with 3 small kids fit at king bed ( the bed size is like queen size bed) we are 5 of us have to squeeze . Friday, i check-in ask for extra towel 2 ( called phone 2 times at front desk) answer but didn't receive. next day going breakfast 5 of us have to share 2 towel and my kids use face towel/ small towel. come back from breakfast i saw housekeeping at corridor and ask towel the staff didn't give but told later they will send. i waited about maybe 15min or more then they send. Thank You!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sukumar

Travelled with family
Liked: Property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, decent stay

Great location. Check-in was smooth and the room was big. But the mattress and pillows were rather soft.
Stayed 1 night in Sep 2025

6/10 Okay

Chor Yew Allan

Travelled with family
Liked: Cleanliness, staff & service
The breakfast selection is very limited. Not much protein, mainly carbs. Chicken noodle has no chicken meat. The gym is very basic & the equipments are rusty. Need to upgrade the breakfast selection & the gym. The location is convenient, right beside City Square Mall JB
Stayed 1 night in Sep 2025

10/10 Excellent

Choon Yong, Bukit Mertajam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

CHUAN SEEM

Stayed 1 night in Sep 2025

10/10 Excellent

Hwee Khim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Nights Couple Staycation.

Everything is good except the so call "firm" pillows on bed are still too soft for us, giving us a pain in the neck after waking up in the mornings. Excellent services provided at check in, breakfast lounge and room cleaning. Appreciate the effort.
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hasliza

Stayed 1 night in Aug 2025

10/10 Excellent

SOON HING

Liked: Cleanliness, staff & service
when I go to shower, I didn't know the hair shampoo is empty, how come there staff never check it everything when cleaning room?
Stayed 1 night in Aug 2025

8/10 Good

Zaw Aung

Liked: Property conditions & facilities
Location is very good and cleanness.
Stayed 1 night in Aug 2025

10/10 Excellent

Hui Beng Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Pinjia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly that made our stay memorable. Easy check in and the breakfast is great. The hotel is clean and very convenient while shopping round JB. It the best place for family to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable hotel in convenient location

Super convenient to walk over from JB Sentral station and the 2 malls (City Square and Komtar) are just beside the hotel. Room (King-size) is spacious and very clean Overall the hotel is clean and staffs are friendly. Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in JB

Staff are quite friendly
Stayed 1 night in Aug 2025

10/10 Excellent

SZE TAT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Fantastic service

Everything is great! especially the front desk Ms Kathrine. The only downside was one of the lift is not functioning leading to a long wait for the lift. Can see they are putting in efforts to improve the breakfast with teh terik and juicing station.
Stayed 1 night in Aug 2025