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Best Western Joliet Inn & Suites

2.5 star property

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Lobby
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
4380 Enterprise Drive, Joliet, IL, 60431
  • Place, West Shore Park
    ‪16 min walk‬
  • Place, Shorewood-Troy Public Library
    ‪3 min drive‬
  • Place, Route 66 Raceway
    ‪14 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪56 min drive‬

Room options

View all photos for Queen Room with Two Queen Beds - Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Queen Room with Two Queen Beds - Non-Smoking

  • Sleeps 4

View all photos for Accessible Suite King BedWalk In Shower Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Accessible Suite King BedWalk In Shower Non Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(38 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.6 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for 2 queen beds, nonsmoking

Premium bedding, in-room safe, desk, laptop workspace

2 queen beds, nonsmoking

  • Sleeps 4

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Living area | 55-inch flat-screen TV with satellite channels, TV, Netflix

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Living area | 55-inch flat-screen TV with satellite channels, TV, Netflix

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Living area | 55-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Living area | 55-inch flat-screen TV with satellite channels, TV, Netflix

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Living area | 55-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Living area | 55-inch flat-screen TV with satellite channels, TV, Netflix

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Living area | 55-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

1 King Bed, Non-Smoking, Executive Room, Microwave and Refrigerator, High Speed Internet Access, Shower Only

  • Sleeps 2

1 King Accessible Mobility Accessible Walk in Shower Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, Microwave And Refrigerator, High Speed Internet Access, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Heartshaped Whirlpool Tub, Microwave and Refrigerator, High Speed Internet Access, Shower Only

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

1 Queen Accessible Mobility Accessible Walk in Shower Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Sofabed, Hot Tub, Microwave and Refrigerator, High Speed Internet Access, Shower Only

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Microwave and Refrigerator, High Speed Internet Access, Shower Only

  • Sleeps 4

View all photos for 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Beds

  • Sleeps 4

View all photos for Suite Queen

Premium bedding, in-room safe, desk, laptop workspace

Suite Queen

  • Sleeps 2

View all photos for King Suite with Whirlpool - Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

King Suite with Whirlpool - Non-Smoking

  • Sleeps 4

View all photos for Queen Room - Disability Access/Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Queen Room - Disability Access/Non-Smoking

  • Sleeps 2

View all photos for Queen Suite with Sofa Bed - Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Queen Suite with Sofa Bed - Non-Smoking

  • Sleeps 4

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About this property

Best Western Joliet Inn & Suites

An indoor pool, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site. Change of towels is available on request
Best Western Joliet Inn & Suites offers 60 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

55-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Joliet Inn & Suites. During your stay, you'll be within walking distance of West Shore Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from West Shore Park and a few minutes from Shorewood-Troy Public Library
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Free breakfast is available daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Joliet Inn & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Joliet Inn & Suites was completed in August 2024.

This Joliet hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • In a nature reserve
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 13 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 13 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Best Western Joliet Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 126 out of 245 reviews
Rating 8 - Good. 66 out of 245 reviews
Rating 6 - Okay. 28 out of 245 reviews
Rating 4 - Poor. 17 out of 245 reviews
Rating 2 - Terrible. 8 out of 245 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jenna

Stayed 2 nights in Jan 2026

2/10 Terrible

Courtney

Stayed 6 nights in Jan 2026

10/10 Excellent

Brittany

Stayed 7 nights in Dec 2025

10/10 Excellent

Shaneika

Stayed 2 nights in Dec 2025

10/10 Excellent

Cole

Stayed 5 nights in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Cedric

Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Danny at front desk above and beyond. Great breakfast great location quiet comftablr good value
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Kamryn

Stayed 2 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 1 night in Nov 2025

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel was incredible from start to finish. The staff greeted me with genuine warmth and made me feel comfortable right away. The room was spotless, nice jet tub, and had everything I needed. The bed was super comfortable, and the overall atmosphere was peaceful and relaxing. I truly enjoyed my stay and would absolutely come back for my 3rd time soon! Highly recommend if you want comfort, great service, and a welcoming atmosphere all in one place!
Stayed 3 nights in Dec 2025

2/10 Terrible

Jared

I liked it
Stayed 1 night in Dec 2025

10/10 Excellent

Nafis

Stayed 5 nights in Nov 2025

6/10 Okay

Ed

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean evening staff was not good
Stayed 1 night in Nov 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, amenities
The front deskstaff was rude.
Stayed 1 night in Nov 2025

6/10 Okay

Dawn

It was nice however the heat struggled to work correctly. The breakfast options were very limited and the food was lukewarm
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A spacious room with a beautiful TV comfortable bed
Stayed 1 night in Nov 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Nov 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The desk clerks were very friendly, one particular breakfast staff was very friendly and conversational. Eggs and sausage links and patties were barely room temperature unless they were freshly replenished of which I was fortunate to have some of. The toilet paper holder in my room was loose and partially hanging and the desk in the room has what appears to be smeared with superglue or something like it that I couldn’t remove. The stopper in the bathroom sink wouldn’t close tightly so I wasn’t able to run water that the sink would hold, it just drained. I appreciate the close handicap parking as my travel companion is disabled.
Stayed 3 nights in Nov 2025

6/10 Okay

Camelia

Stayed 2 nights in Jul 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good with good variety
Stayed 3 nights in Oct 2025

4/10 Poor

Dominic

Stayed 8 nights in Oct 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean nice staffgreat hot tub
Stayed 1 night in Oct 2025

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