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Best Western Plus North Joliet

2.5 star property

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Photo gallery for Best Western Plus North Joliet

Exterior
Indoor spa tub
Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3231 Norman Ave, Joliet, IL, 60431
  • Place, Westfield Louis Joliet Shopping Mall
    ‪8 min walk‬
  • Place, Harrah's Casino
    ‪13 min drive‬
  • Place, Route 66 Raceway
    ‪20 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Microwave

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Best Western Joliet Inn & Suites
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 223 reviews
The price is €78
includes taxes & fees
8 Mar - 9 Mar
Best Western Joliet Inn & Suites

About this property

Best Western Plus North Joliet

Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Plus North Joliet offers 63 accommodations with free newspapers and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Joliet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus North Joliet. During your stay, you'll be within walking distance of Westfield Louis Joliet Shopping Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 11 minutes on foot from Westfield Louis Joliet Shopping Mall and a 3-minute drive from Cinemark Louis Joliet Mall
  • Cats and dogs welcome for a fee
Best Western Plus North Joliet offers its guests a hot tub and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. A library, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Plus North Joliet. Self parking is free.

This Joliet hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Hot tub
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,000 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Plus North Joliet Hotel
Best Plus Joliet Joliet
Best Western Plus North Joliet Hotel
Best Western Plus North Joliet Joliet
Best Western Plus North Joliet Hotel Joliet

Best Western Plus North Joliet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 292 out of 496 reviews
Rating 8 - Good. 123 out of 496 reviews
Rating 6 - Okay. 38 out of 496 reviews
Rating 4 - Poor. 21 out of 496 reviews
Rating 2 - Terrible. 22 out of 496 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable and convenient
Stayed 3 nights in Nov 2025

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience of my life, absolutely unacceptable I Could not stay there! Rude staff The front desk employee or manager was belligerent and non understanding of what I was asking. He would not give me my money back because I booked with Expedia. The rating is totally fictitious. When you walk the doors there’s only one luggage cart in the front; which was broken. The place smells terrible. The front desk clerk was rude, I was extremely tired and my tone was very polite, he kept repeating ID and that he didn’t want to see my Expedia confirmation number. When I had gotten into my room the carpet smelled bad. Dirty. The back of the bed was scratched from dogs or cats or something. The room smelt absolutely unliveable I walked out and asked for my money back. They said no. I went to the hotel next-door and booked a room and left and unfairly treated and disappointed. I am a platinum member of BestWestern. Shame on a situation and for running this hotel into the ground.
Stayed 1 night in Nov 2025

4/10 Poor

Briana

Stayed 1 night in Jul 2025

8/10 Good

Jody

Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Stayed 2 nights in Oct 2025

10/10 Excellent

Eli

Stayed 1 night in Oct 2025

6/10 Okay

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, rooms clean but there was no informational binder re: pool times, restaurants, pizza delivery etc. Pillows were terribly uncomfortable as was bed. Charging $10 per guest to visit was ridiculous. FYI They have $50 hold on credit card for possible necessities.
Stayed 1 night in Oct 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and put together
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Nice property. Friendly front desk.
Stayed 1 night in Oct 2025

4/10 Poor

Kelly

Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2025

10/10 Excellent

christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Charles

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean. I would recommend this hotel for everyone
Stayed 5 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jose

Stayed 3 nights in Aug 2025

6/10 Okay

CHENTELLE

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The plumbing is bad, the toilet was so clogged up that it spilled on the floor. There is no maintenance person so the guy from the front desk came with a plumber. No cleaner was put on the floor and toilet water was still left on the floor when he finished so we couldn’t even take a shower and had to use the bathroom across the street at the mall
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Greg

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty Hotel !!!

Dirty, Half of the second floor smelled so bad we held our breath while walking to our room, elevator felt like it was going to come apart , the Breakfast was the only thing it had going for it because it was average continental breakfast with an espresso machine. August 2025
Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Liked: Staff & service
Staff was nice. Any and everything else could use updating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Stayed 3 nights in Aug 2025

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