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Holiday Inn Express and Suites Kalamazoo West by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Kalamazoo West by IHG

Exterior
Free daily self-service breakfast
Terrace/patio
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

View in a map
1315 Westgate Drive, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    ‪4 min drive‬
  • Western Michigan University
    ‪6 min drive‬
  • Kalamazoo College
    ‪7 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(17 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Corner (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Mobility Accessible, Corner (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds (Additional Living Area)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Communications)

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers

Holiday Inn Kalamazoo West by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 453 reviews
The price is €102
includes taxes & fees
14 Sept - 15 Sept
Holiday Inn Kalamazoo West by IHG

About this property

Holiday Inn Express and Suites Kalamazoo West by IHG

Hotel with free breakfast, in the vicinity of Western Michigan University
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express and Suites Kalamazoo West by IHG offers 105 accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Kalamazoo hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express and Suites Kalamazoo West by IHG. During your stay, you'll be close to Western Michigan University. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Western Michigan University and 7 minutes from Kalamazoo College
Holiday Inn Express and Suites Kalamazoo West by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1001 square feet (93 square metres) and includes conference space. The business-friendly Holiday Inn Express and Suites Kalamazoo West by IHG also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This Kalamazoo hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,001 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kalamazoo West Hotel
Holiday Inn Express Kalamazoo West
Inn Express Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West by IHG
Holiday Inn Express Suites Kalamazoo West an IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Kalamazoo

Holiday Inn Express and Suites Kalamazoo West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 385 out of 743 reviews
Rating 8 - Good. 161 out of 743 reviews
Rating 6 - Okay. 80 out of 743 reviews
Rating 4 - Poor. 59 out of 743 reviews
Rating 2 - Terrible. 58 out of 743 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christine

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was just marvelous. I love the sheets and then the breakfast was great and FLO, who took care of the breakfast and a coffee and all the food. She was wonderful.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Average room and not maintain Hotel

Front Desk was quick and gentle. Room which was 4th floor was not maintained at all. Cleanliness was major issue floor carpet and headboard was stick and bad odour. Bathtub was chipped and dirty.
Stayed 1 night in May 2025

8/10 Good

Christina

Stayed 2 nights in May 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Credell

Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Richard

Business traveller
While traveling late into the night to assist with electricity restoration after storms our room which we had reserved and had confirmed was given away and cancelled due to overbooking. I will look for any other options in the future
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Very clean thanks!!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Jeremiah, Toledo

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great and the property is clean and quiet
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness
Very nice staff. Good breakfast with attentive staff. Room was worn.
Stayed 2 nights in Apr 2025

4/10 Poor

Rhea

Travelled with partner
I booked a hotel room in December for the following April. When we arrived at the hotel for our stay we were told we did not have a room because we booked through Expedia. We were given an "economy" room which consisted of a door that did not lock, a broken phone, alarm clock, air conditioner, tv and bathroom door lock. It was fairly clean, but not what I had paid for and/or expected upon arrival. We stayed for two nights and the room was not cleaned in between the two nights.
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Chris

Showed up and there was no availability. They said dont use expedia next time and sent me on my way.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The hotel itself is what you would expect from a Holiday Inn - clean, but no bells and whistles. Unfortunately, our room did not have a working a/c unit and we asked for maintenance to service the issue or to be moved to another room (we have a baby that would not handle those warm temps well). They were unable to accomodate because they were overbooked. So, we moved hotels. The service was not terrible, it was clear though that the staff was unprepared for issues associated with the overbooking.
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicious and Flo was very accommodating to all our needs. She made sure we had everything we needed before closing up. Very friendly and efficient employee.
Stayed 1 night in Apr 2025

10/10 Excellent

Carl, Pinckney

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet place to stay. Friendly staff. Flo in the kitchen was nice.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and in order as expected. I slept well with minimal noise from other rooms, hallways, etc. Two improvements I would suggest: ditch the long goofy chaise lounge chair in the room and do the kind of wing back chair with ottoman they have at the regular Holiday Inns. It's much more comfortable, practical, etc. Also: Get a bigger television. Express has about 40 inch and regular Holiday Inns have 50s. Just a thought. Also, the tv is not square with the bed. It's off to the left. No biggie but seems silly. And one more: the safety light thing that's in the ceiling. This thing is blinking all night! What the heck? It's 2025. You can't get a safety product that meets code and doesn't blink green light all night, pulsating? Other than that a great place to stay. They're very consistent and the rooms are laid out well for the most part. Thank you.
Stayed 1 night in Apr 2025

6/10 Okay

Emmalee

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is overall clean and the staff that checked us in were very friendly and helpful. There were only two tv channels despite having ~20 cable channels available. Our door had a gap in it and we could see a little bit of the hallway - it seemed to lock perfectly fine. There is paint missing, or poorly patched, on the walls and the light fixtures by the bed were just lightbulbs, no covers. Other patrons were smoking in their rooms, the hallway had a very strong odor because of it. Overall, lack luster considering the price to some of the nicer hotels in town.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is really nice with really nice staff. The only thing that was not up to par was the pol area. There were no clean towels, the floor was really dirty and the pool looked really foggy. Other than that everything was great.
Stayed 1 night in Apr 2025

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn of Kalamazzo

Thanks again for the stay - good safe area of Kala and the hotel seemed new. No issues with the room or the stay and well lit parking lot
Stayed 1 night in Mar 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Qualiyah

Stayed 1 night in Mar 2025

2/10 Terrible

Lisa

Stayed 2 nights in Mar 2025