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TownePlace Suites by Marriott Kalamazoo

3.0 star property

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Reception
Suite, 1 Bedroom, Non Smoking | Living room | 42-inch LED TV with satellite channels, TV
1 bedroom, premium bedding, desk, iron/ironing board
Property amenity
42-inch LED TV with satellite channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
5683 S 9th Street, Kalamazoo, MI, 49009
  • Oasis Hot Tub Gardens
    ‪7 min drive‬
  • Western Michigan University
    ‪10 min drive‬
  • Kalamazoo College
    ‪12 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

42-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | 42-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

42-inch LED TV with satellite channels, TV

Studio, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

42-inch LED TV with satellite channels, TV

Studio, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, desk, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, desk, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Kalamazoo

Hotel in Kalamazoo with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott Kalamazoo offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Kalamazoo. During your stay, you're just a quick walk from Al Sabo Preserve. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Within a 15-minute walk of Al Sabo Preserve and Kalamazoo Valley Community College
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
TownePlace Suites by Marriott Kalamazoo offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

There's an onsite business centre. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly TownePlace Suites by Marriott Kalamazoo. Self parking is free.

This 3-star Kalamazoo hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 50.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay (maximum USD50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Kalamazoo
TownePlace Suites Marriott Kalamazoo Hotel
Towne Suites riott Kalamazoo
TownePlace Suites by Marriott Kalamazoo Hotel
TownePlace Suites by Marriott Kalamazoo Kalamazoo
TownePlace Suites by Marriott Kalamazoo Hotel Kalamazoo

TownePlace Suites by Marriott Kalamazoo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 143 out of 358 reviews
Rating 8 - Good. 106 out of 358 reviews
Rating 6 - Okay. 54 out of 358 reviews
Rating 4 - Poor. 31 out of 358 reviews
Rating 2 - Terrible. 24 out of 358 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Arteria

Travelled with group
Liked: Cleanliness
The customer service was top tier but they're just a few things that needs improvement. Over all the our stay was nice.
Stayed 2 nights in May 2025

4/10 Poor

Arthur

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were ticks in the room. After a couple of hrs at this facility my wife pulled a tick off me and my grandson. Will not stay at this facility again.
Stayed 1 night in May 2025

4/10 Poor

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice. But trying to go swimming was a big disappointment. We purchased this hotel for the purpose of the pool. But it wasn't worth risking my child's safety to go swimming. A lot of unattended children in the pool and my child left crying due to having to leave the pool area. We had to leave because the other children were running my kids over and knocking into my child while he was on the stairs.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. Large and comfortable. Had everything needed for a long stay. We had family in other rooms. They had no issues until our last night when one of my family members found a bedbug in their bed. Staff moved them to another room.
Stayed 3 nights in May 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kazoo stay

Very nice stay. We came to see grandchildren a d we enjoyed the nice large room with refrigerator, sto.ve and many amenities.
Stayed 2 nights in May 2025

8/10 Good

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The staff is extremely friendly and helpful! The property itself is a bit outdated and well loved, with a few housekeeping issues within the room itself. Stains on the couch, found a pair of men's socks under the couch, toilet doesn't refill in tank in order to flush the toilet. Pool is quite cold but fairly well kept, with a full stock of pool towels. Perfect for what you'd expect for the price.
Stayed 1 night in May 2025

6/10 Okay

Michele

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was so friendly and professional but the rooms were clean but very run down and need a facelift! Made if feel dirty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
They are akwatz very nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a convenient stay for our qeekend hockey tournament. The AC only ran some of the time amd we would wake in the middle of the night sweaty because the unit wouldnt run to maintain the set temperature. Rooms could use some updating, tvs are small, bathrooms could use some TLC, flooring is stained amd lookong run-down.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was comfortable, quiet and had all the amenities I needed for a relaxing business trip. The only issue I had was that the air conditioner vent filters were clogged with dust and crap which made the units run constantly. After I washed them out everything was great.
Stayed 1 night in Apr 2025

8/10 Good

Cathy

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Room was great, BIG. Would be a place to stay for extended periods of time. Had full kitchen, 2 closets, dining table. Only thing missing was hairdryer.
Stayed 1 night in Mar 2025

4/10 Poor

rachell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not very clean. There was old food under the sinks and in the closet.
Stayed 3 nights in Mar 2025

4/10 Poor

Wayne

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Travelled with partner
It’s time for renovation to the property.
Stayed 1 night in Dec 2024

6/10 Okay

Kayla

Liked: Staff & service
Disliked: Cleanliness
Very disappointed, only reason we booked was to go swimming but it was closed
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Feb 2025

4/10 Poor

Tiffany

Travelled with family
Pool heater broken, couch pillows ripped, bathtub not clean, no extra blankets for pull out bed
Stayed 1 night in Jan 2025

8/10 Good

Kylie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly ataff. Breakfast was just ok.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the number one asset. Everyone was so kind and courteous, desk staff, dining staff and housekeeping. They made us feel so welcomed. I would definitely stay here again just because of them.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Amenities
We’ve stayed here many times.
Stayed 1 night in Dec 2024

4/10 Poor

Miguel

Travelled with family
Disliked: Cleanliness

Dirty room

We reserved a suite. The room was ample and that was it. The floors were very dirty. There were hairs on the floor and on the sheets. There were also open containers of cookies in the drawers. The dishwasher had dishes in it. There was no detergent provided for the dishwasher. The extra pillows in the closets had brown stains all over them. Not sure if it was from smokers in the room. The overall cleanliness was really bad. There were potato chips on the floor by the chairs. For what they charge, I would expect it, at least, to be clean. The elevator was dirty and so were the hallways. Marriott needs to pay attention to that hotel and fix things. This is not what I expect from a Marriott hotel.
Stayed 1 night in Nov 2024

8/10 Good

Naomi

Travelled with family
Liked: Staff & service
No
Stayed 1 night in Nov 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

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Flights

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