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Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

Lobby
Restaurant
Exterior
Suite, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
8551 E Blue Pkwy, Kansas City, MO, 64133
  • Kansas City Zoo
    ‪5 min drive‬
  • Kauffman Stadium
    ‪7 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪7 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Outdoor Living Area)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Outdoor Living Area)

7.6 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Extra Floor Space)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

7.6 out of 10
Good
(29 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

American cuisine

Best Western Plus Kansas City Sports Complex Hotel

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,000 reviews
The price is €83
includes taxes & fees
21 Sept - 22 Sept
Best Western Plus Kansas City Sports Complex Hotel

About this property

Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

Suburban hotel with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG offers 81 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kansas City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG. During your stay, you'll be close to Crane Brewing. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Crane Brewing and 7 minutes from Kauffman Stadium
  • Dogs welcome for a fee
Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available.
Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2010
  • Designated smoking areas
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel & Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Sports Complex
Holiday Inn Express Stes Kansas City Sports Complex
Holiday Inn Express Stes Sports Complex
Express Stes Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex by IHG

Reviews

Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 369 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 102 out of 1000 reviews
Rating 2 - Terrible. 87 out of 1000 reviews

Reviews

4/10 Poor

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Fitness room is an overstatement: two piece of equipment available. The cleanliness of the bedroom was disappointing and made me a bit uncomfortable at first.
Stayed 2 nights in May 2025

4/10 Poor

Jane

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was clean and comfortable and breakfast was good. All carpeting and upholstery was filthy. Paint was peeling off in big sheet over the bathtub. Tub and counter were stained or dirty. I did enjoy watching a deer grazing by a pond from the window. I won’t be staying there again.
Odd plumbing
Stained/dirty tub
Beautiful deer grazing visible from window
Ceiling over tub
Stayed 1 night in May 2025

2/10 Terrible

Kinsey

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was nasty! Hair on deck, cold cloudy water! Room have wads of hair on tub, and literal dried contacts by the sink that someone took out of their eyes and put there. Trash in lobby overflowing, trash outside overflowing. Just awful
Stayed 2 nights in May 2025

6/10 Okay

Amy

Travelled with family
All of the workers were very friendly and helpful, but seemed understaffed for a busy holiday weekend. The hotel needs some updating with paint and ceiling patches.
Stayed 3 nights in May 2025

4/10 Poor

Katrina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Carie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

Check was easy and simply. Had a small issue prior when i called and they couldnt find my reservation due to i confirmed it though hotels.com. The room was cleans and the staff was very friendly. Wasnt to far from downtown or the sports complex
Stayed 2 nights in May 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I treat my guest better

Stayed 1 night in May 2025

10/10 Excellent

Monisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pull out couch in the room was not functional but everything else was great.
Stayed 2 nights in Apr 2025

4/10 Poor

Cody

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived, they didn’t have a room available. They put us in the basement.
Stayed 1 night in May 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a great location

This location is run down. The room had many faults: mildew in air conditioner, uncomfortable bed with run down sheets, ants, and unkept bath.
Stayed 1 night in May 2025

2/10 Terrible

Mykal

Disliked: Staff & service
Don’t book third party, I’ve been waiting on a hold release for over 2 weeks.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures are not what this actual hotel looks like. Pretty run down. We were on the first floor, people next to us were fighting all night and in and out of hotel. There's no way staff couldn't hear what was taking place. Even worse, they would go outside to smoke and was just outside our window. So the arguments continued, to the point our kids were scared. Do better, clean it up! Way to overpriced for the poor quality.
Stayed 1 night in Apr 2025

2/10 Terrible

Pettis County

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had very toilet paper in it. TV kept loosing service. Hair dryer was missing and had to call twice for it. Light bulb out in the bathroom. Musky smell in the room. Didn’t even try the jetted tub and ended up leaving early couldn’t sleep cause of the smell.
Stayed 2 nights in Apr 2025

4/10 Poor

Carolina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs renovation and the water is insufficient
Stayed 2 nights in Apr 2025

6/10 Okay

Joseph

Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Several car windows were broken out in the parking lot. The cleanliness of the hotel could be better. My bathroom sink did not have running water.
Stayed 1 night in Apr 2025

2/10 Terrible

Jacqueline

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude customer service. Housekeepers didn’t show up at all, I never received my $100 refund. People’s cars got broken into, shader glass everywhere in the parking lot. Felt very humid inside the room Beds are very uncomfortable!! pillows are horrible!! Location Right beside the highway hard to get in too much traffic.
Stayed 2 nights in Apr 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Hot mess of a hotel

Checked in saw the condition of the tro checked out. There were unidentifiable liquids splattered on the. The bathtub was covered in hair. No bed bug covers on the bed. And the room was overall dingy and smelled unpleasant. There full refund and this should removed from hotels. Com and lose their IHG flag.
Stayed 1 night in Apr 2025

2/10 Terrible

Gil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst experiences I have ever had with hotels! When we checked in they attempted to put us in a room right next to a room that was being painted, we got moved to a secondary room, due to excessive smell of paint fumes in the room, and it also smelled so much of paint fumes we got light headed and ended our reservation early. Their staff was so unhelpful during the whole process, They refused to refund me my money, and insisted on charging me a cleaning fee. For a room that we only pulled the sheets back on and noticed was dirty before we had even got there, super combative staff when it comes to their costumer services. I just counted my losses. But i would not recommend this place to anyone.
Stayed 2 nights in Mar 2025

4/10 Poor

Edel

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was excellent but condition of hotel and surrounding area needs definite improvement
Stayed 2 nights in Mar 2025

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was less than appealing. It is run down and dirty. The pool was not clean. Would not stay here again.
Stayed 2 nights in Mar 2025