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Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

Lobby
Restaurant
Meeting facility
Suite, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8551 E Blue Pkwy, Kansas City, MO, 64133
  • Kansas City Zoo
    ‪5 min drive‬
  • Kauffman Stadium
    ‪7 min drive‬
  • GEHA Field at Arrowhead Stadium
    ‪7 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Outdoor Living Area)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Outdoor Living Area)

7.6 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Extra Floor Space)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

7.4 out of 10
Good
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

7.0 out of 10
Good
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

American cuisine

Best Western Plus Kansas City Sports Complex Hotel

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1016)
The price is €118
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Best Western Plus Kansas City Sports Complex Hotel

About this property

Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG

Suburban hotel with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG offers 81 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kansas City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG. During your stay, you'll be close to Crane Brewing. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Crane Brewing and 7 minutes from Kauffman Stadium
  • Dogs welcome for a fee
Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available.
Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2010
  • Designated smoking areas
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel & Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Sports Complex
Holiday Inn Express Stes Kansas City Sports Complex
Holiday Inn Express Stes Sports Complex
Express Stes Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex
Holiday Inn Express Hotel Stes Kansas City Sports Complex by IHG

Holiday Inn Express Hotel & Stes Kansas City Sports Complex by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 373 out of 1012 reviews
Rating 8 - Good. 307 out of 1012 reviews
Rating 6 - Okay. 150 out of 1012 reviews
Rating 4 - Poor. 98 out of 1012 reviews
Rating 2 - Terrible. 84 out of 1012 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Carolina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs renovation and the water is insufficient
Stayed 2 nights in Apr 2025

6/10 Okay

Joseph

Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Several car windows were broken out in the parking lot. The cleanliness of the hotel could be better. My bathroom sink did not have running water.
Stayed 1 night in Apr 2025

2/10 Terrible

Jacqueline

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude customer service. Housekeepers didn’t show up at all, I never received my $100 refund. People’s cars got broken into, shader glass everywhere in the parking lot. Felt very humid inside the room Beds are very uncomfortable!! pillows are horrible!! Location Right beside the highway hard to get in too much traffic.
Stayed 2 nights in Apr 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Hot mess of a hotel

Checked in saw the condition of the tro checked out. There were unidentifiable liquids splattered on the. The bathtub was covered in hair. No bed bug covers on the bed. And the room was overall dingy and smelled unpleasant. There full refund and this should removed from hotels. Com and lose their IHG flag.
Stayed 1 night in Apr 2025

2/10 Terrible

Gil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst experiences I have ever had with hotels! When we checked in they attempted to put us in a room right next to a room that was being painted, we got moved to a secondary room, due to excessive smell of paint fumes in the room, and it also smelled so much of paint fumes we got light headed and ended our reservation early. Their staff was so unhelpful during the whole process, They refused to refund me my money, and insisted on charging me a cleaning fee. For a room that we only pulled the sheets back on and noticed was dirty before we had even got there, super combative staff when it comes to their costumer services. I just counted my losses. But i would not recommend this place to anyone.
Stayed 2 nights in Mar 2025

4/10 Poor

Edel

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was excellent but condition of hotel and surrounding area needs definite improvement
Stayed 2 nights in Mar 2025

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was less than appealing. It is run down and dirty. The pool was not clean. Would not stay here again.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort

Ok, minus the noise & limited privacy

Well, in general, I usually like a Holiday Inn Express. The actual hotel was pretty ok, nice bed, in-room coffee maker, microwave, refridgerator. The fitness center was really just a small room with 2 cardio machines, but at least it was something. I chose to do yoga in my room, though. The indoor pool seemed ok, and warm, though I did not use it. The included hot & cold breakfast was a fairly decent offering (the expected), & the front desk personnel were nice. However, my room, 130, not a great location. It is at the corner of the wing that leads to the pool & fitness center, which appeared convenient at first. I soon learned that it meant I would hear all foot traffic to those areas AND through the glass doors JUST OUTSIDE MY WINDOW. I literally could not open my curtains unless I wanted to watch everyone coming in and going out, and let them watch me. I could have watched while certain guests who smoke stood just outside the doors, propping them open despite the sign saying not to, and allowing smoke into the building (I'm allergic). Weirdly, the fact that this hotel is just off a highway is not what made noisy. Those noises were few. There was a ton of door slamming and kids running and pounding thru the hallway next to me & above me. I did ask one of the front desk personnel to help in that situation, & they were nice, but I am not sure what actually followed. So, it was a rough 2 nights of not enough sleep. Maybe a different room would have worked out better?
Stayed 2 nights in Mar 2025

10/10 Excellent

tammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Allison

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked the property due to it having pool facilities, only to turn up and find out the pool was closed. Damage to room evident upon arrival, missing handles on furniture, cracks and sealant missing in the bathroom and toilet continuously flushing. Room was booked to make use of the pull out bed, which no linen was provided, despite number of bodies occupying the room being confirmed online. During the breakfast, staff handling the food had no food service PPE on i.e. no gloves, no hair nets. Pieces of equipment in the dining room not functional, including pancake maker and juice machine with no signs indicating they were out of order. Issues with key cards not working which could have been a major safety issue, quickly rectified by reception staff. Other than the complaints listed above, the reception staff were the small beacon of light that made the hotel welcoming.
Stayed 1 night in Feb 2025

4/10 Poor

Timothy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Walked into Non smoking room that smelled like heavy cigarette/cigar smoke. TV didn't work, and there wasn't a phone in the room. Staff was nice, we reported what we found but they had to check the room to confirm. After they confirmed our findings they gave a different room
Stayed 2 nights in Feb 2025

10/10 Excellent

tammi

Stayed 1 night in Feb 2025

2/10 Terrible

Joe

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sandi

Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big nice and spacious
Stayed 1 night in Feb 2025

10/10 Excellent

Kenda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Kurt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the stadium
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Corina, Louisville

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Room was cold when arrived, thankfully the heat did work once turned on. Shower had hair in the tub and an old used bar of soap left in the shower. Hotel is run down and not very clean. It was an 8 min drive to Arrowhead stadium which was convenient but wouldn’t stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Diana

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nearly lost my job, because of a unplowed lot.

My work is demands that i am available during all types weather and when a winter storm comes into the area. On this occasion, i stayed two nights waiting out the storm to make a few blocks to my place of employment. I got up early to clean off my car to travel to work when i noticed that the parking lot wasn't cleaned as expected. Resulting in me being last for work, which affected my employment. Hours when by before i was able to speak with the management about my concern and I i felt that they didnt care if i was about to lose my job.
Stayed 2 nights in Jan 2025