See all properties

HOSHINOYA Karuizawa

5.0 star property

Choose dates to view prices

Photo gallery for HOSHINOYA Karuizawa

Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk
Mizunami (Water side)  | Premium bedding, minibar, in-room safe, desk
Front of property – evening/night
Interior
Niwaroji (Junior Villa Grand)  | Bathroom | Separate bathtub and shower, free toiletries, hair dryer, slippers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking included
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
2148 Nagakura, Karuizawa-machi, Karuizawa, Nagano, 389-0194
  • Place, Harnile Terrace
    ‪2 min walk‬
  • Place, Karuizawa Kogen Church
    ‪3 min walk‬
  • Place, Hoshino Onsen Hot Spring
    ‪6 min walk‬

Room options

View all photos for Niwaroji (Junior Villa Grand) 

Niwaroji (Junior Villa Grand)  | Premium bedding, minibar, in-room safe, desk

Niwaroji (Junior Villa Grand) 

  • 66 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Niwaroji (Junior Villa Maisonette) 

Niwaroji (Junior Villa Maisonette)  | Premium bedding, minibar, in-room safe, desk

Niwaroji (Junior Villa Maisonette) 

  • 78 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Mizunami (Water Side King) 

Mizunami (Water Side King)  | Garden

Mizunami (Water Side King) 

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Yamaroji (Mountain view) 

Yamaroji (Mountain view)  | Living room | Heated floors

Yamaroji (Mountain view) 

10.0 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Yamaroji (Mountain Side King) 

Yamaroji (Mountain Side King)  | Premium bedding, minibar, in-room safe, desk

Yamaroji (Mountain Side King) 

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Yamaroji (Mountain Side)

Yamaroji (Mountain Side) | Living room | Heated floors

Yamaroji (Mountain Side)

9.0 out of 10
Wonderful
(2 reviews)
  • 67 sq m
  • Mountain view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Mizunami (Water side) 

Mizunami (Water side)  | Premium bedding, minibar, in-room safe, desk

Mizunami (Water side) 

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • Lake view
  • Sleeps 3
  • 3 Large Single Beds

Similar properties

Lobby
Hotel Indigo Karuizawa by IHG
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 388 reviews
The price is €213
30 Nov - 1 Dec
Hotel Indigo Karuizawa by IHG

About this property

HOSHINOYA Karuizawa

Luxury lodge with full-service spa and free local area shuttle
A full-service spa, a restaurant and a bar/lounge are available at this lodge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms and 24-hour room service. Housekeeping is available once per stay.
HOSHINOYA Karuizawa offers 77 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include hot stone massages and massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

During your stay at HOSHINOYA Karuizawa, you're just a quick walk from Hoshino Onsen Hot Spring. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes hot springs
  • 9 minutes by foot from Hoshino Onsen Hot Spring and a 5-minute drive from Karuizawa Prince Shopping Plaza
  • Free local-area shuttle service
As a guest of HOSHINOYA Karuizawa, you'll find a full-service spa and hot springs. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the luxury HOSHINOYA Karuizawa. Self parking is free.

Smoking is allowed in designated areas at this 5-star Karuizawa lodge.

For a fee, guests can enjoy a full breakfast daily from 7 AM to noon.
HOSHINOYA Karuizawa has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to noon for a fee: JPY 3,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Library

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heated floor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3500 per person
  • Cleaning/housekeeping/linen fee: JPY 9680 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

HOSHINOYA Karuizawa Hotel
HOSHINOYA Hotel
HOSHINOYA
HOSHINOYA Karuizawa Lodge
HOSHINOYA Lodge
HOSHINOYA Karuizawa Lodge
HOSHINOYA Karuizawa Karuizawa
HOSHINOYA Karuizawa Lodge Karuizawa

Reviews

HOSHINOYA Karuizawa Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 157 out of 220 reviews
Rating 8 - Good. 41 out of 220 reviews
Rating 6 - Okay. 13 out of 220 reviews
Rating 4 - Poor. 5 out of 220 reviews
Rating 2 - Terrible. 4 out of 220 reviews

Reviews

10/10 Excellent

Megan, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is excellent! We loved our stay. It’s perfect if you’re looking for a relaxing stay surrounded by natural beauty. Only downside is there aren’t many amenities within walking distance besides a little tourist area. There is easy access to the local bus if you don’t mind spending 30 minutes going into town.
Stayed 3 nights in Aug 2025

8/10 Good

Chiayuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

YUNHEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience

The service during my stay in Hoshinoya was the best. It was good time to fully enjoy nature during my stay. Thank you very much to all member of Hoshinoya.
Stayed 2 nights in May 2025

10/10 Excellent

Xing

Stayed 3 nights in May 2025

6/10 Okay

Zachary

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Po Yan

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

pui ching

Travelled with partner
Liked: Cleanliness, staff & service
HOSHINOYA Group is famous for its uniqueness from its surrounds to design and architecture of the hotel compound and its room. Karuizawa is an example of this blueprint.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MS

The view is excellent, service is good, meals are yammy, every thing is attractive for next stay. Except a stuff in the front desk is not friendly to new visitor. She missed my booking and ask to contact with Hotel.com strongly at that time even I show her Hote.com confirmation letter and would like to pay for a new room till her college found my reservation. It's great that I got my room after 30 minutes in communication with her. Otherwise, I cannot image heavy snowing and darker outside without a room for stay. It's my first visit Karuizawa and first time to Hoshinoya Karuizawa. Amazing front dest service!
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my all time favorite hotels.

I’ve stayed here several times, it’s always very relaxing and enjoyable. Their service is impeccable, as always. And that‘s why I keep coming back.
Stayed 2 nights in Feb 2025

4/10 Poor

Yi-Jen

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Eui yung

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kwok Wai

Stayed 2 nights in Jan 2025

10/10 Excellent

Luis Hernando

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil hotel with ample space for relaxation throughout the property. Free car service in and out, even has a kids playroom that helped to entertain my young 15mo while my husband and I took turns for onsen. Great service and also in room dining.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ana Margarita

Stayed 2 nights in Jan 2025

10/10 Excellent

Mei Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ted

Stayed 3 nights in Dec 2024

10/10 Excellent

Jung Yeop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ka Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are very professional, dedicated and polite
Stayed 2 nights in Dec 2024

10/10 Excellent

Johnny

Stayed 2 nights in Nov 2024

10/10 Excellent

Kwok Wei

Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
HOSHINOYA resort is a great place for relaxation. The environment filled with natural forest and maple trees. The service was exceptional. However, there were mosquitoes problem possibly harvested by the pond in the property. Hopefully the hotel can find solution to help with this problem. Otherwise, this resort is beautiful, quiet, and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chun Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my husband and I celebrated our wedding anniversary at Hoshinoya Karuizawa. We had a wonderful stay. The onsen within the hotel was really good. Both of us enjoyed the facilities. We would like to especially thank the staff Miyu( dining),Saru, Takahashi(spa) and Leo san (front desk ) who took care of us during our stay .
Stayed 3 nights in Nov 2024

10/10 Excellent

Candice Lee, New Westminster

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay thoroughly! Hope to revisit in the future.
Stayed 2 nights in Oct 2024

8/10 Good

MENG YING

Stayed 2 nights in Sep 2024

Hotels

Flights

Cars

Packages