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2000 HOTEL Downtown Kigali

4.0 star property

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Photo gallery for 2000 HOTEL Downtown Kigali

Breakfast, lunch and dinner served
Gym
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Superior Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153
  • Place, Union Trade Center
    ‪3 min walk‬
  • Place, Ntarama Church
    ‪8 min walk‬
  • Place, Kandt House Museum of Natural History
    ‪10 min walk‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬

Room options

View all photos for Business Double Room, City View

Business Double Room, City View | Minibar, in-room safe, desk, laptop workspace

Business Double Room, City View

7.8 out of 10
Good
(17 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Twin Room, City View

Business Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Business Twin Room, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View | Minibar, in-room safe, desk, laptop workspace

Executive Suite, Mountain View

  • Mountain view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, laptop workspace

Superior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Suite With Mountain View

Minibar, in-room safe, desk, laptop workspace

Executive Suite With Mountain View

  • Sleeps 2
  • Free Wi-Fi

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About this property

2000 HOTEL Downtown Kigali

This hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a snack bar/deli, a business centre and concierge services.
2000 HOTEL Downtown Kigali offers 105 accommodations with minibars and a safe. This accommodation offers separate dining areas and includes dining tables. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Kigali hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at 2000 HOTEL Downtown Kigali. During your stay, you'll be connected to a shopping centre and just a quick walk from Union Trade Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Bamboo
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • Within a 15-minute walk of Union Trade Center and Kandt House Museum of Natural History
  • Free airport shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. A fitness centre, an arcade/games room, and multilingual staff are also featured at the family-friendly 2000 HOTEL Downtown Kigali. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Bamboo – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bamboo

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
2000 HOTEL Downtown Kigali offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali

2000 HOTEL Downtown Kigali Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 271 out of 529 reviews
Rating 8 - Good. 171 out of 529 reviews
Rating 6 - Okay. 43 out of 529 reviews
Rating 4 - Poor. 25 out of 529 reviews
Rating 2 - Terrible. 19 out of 529 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

MITESHKUMAR MAHENDRABHAI

Liked: Amenities, property conditions & facilities
The place is very convenient to the all basic necessity so I prefer to stay when I come for the business trip
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities
The hotel is a little tired but was in a great location for me and was as I had hoped for. The room was large and clean, the staff were great, I enjoyed the buffet breakfast and the airport pickup service was very efficient and much appreciated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staffs, good room condition and good restaurant.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Big room, nice bathroom
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice but the AC was poor
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ramie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wnjoyed my stay here. The breakfast was really nice.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Thato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in downtown Kigali. Airport shuttle service is the best.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Josue

Liked: Cleanliness, staff & service, amenities
I stayed at 2000 Hotel Downtown Kigali and overall everything was good. The staff were friendly and the hotel is well located. There was a small issue because they forgot to pick me up from the airport, but they recognized their mistake and refunded me. I really appreciated their honesty and professionalism in handling the situation. I would recommend this hotel and would stay there again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as advertised. I will definitely stay here again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, modern feel, friendly staff, good vibes
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Walter Ezeama

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, double beds with all the amenities
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Florence

Liked: Cleanliness, staff & service, amenities
The hotel itself looked well maintained. Courteous staff. Amenities were great. I really enjoyed the gym. My biggest problem was the surroundings which was crowded and noisy. This is good for business, not for some.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Leopold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the middle of everything. The incredible staff simplified my stay. Kelly, Valens, Olive, and many more, helped me navigate around the hotel/city, and couldn’t ask more. Definitely one of the best hotels in Kigali.
Stayed 12 nights in Nov 2025
Verified

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property provides free breakfast, complimentary shuttle, and it has a good value. I highly recommend this hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shauntenette

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property was amazing
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel and good servicr. Breakfast was abundant and loved the fresh juice
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Abdulrahim

Liked: Cleanliness, amenities, property conditions & facilities
The staff were accommodating and the hotel was very nice.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Healthy breakfast
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Lovely clean spacious room, great breakfast and outstanding friendly service
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, good facilities. The location is a bit too crowdèd for me, but the hitel and services were good
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Adeyemi

Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. Great location in downtown Kigali
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, lovely staff
Stayed 1 night in Dec 2024
Verified

8/10 Good

Sadamoudou

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, the cleanliness and the breakfast
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful during my stay and the breakfast selection was excellent. Thank you to Keza and team for helping me with an issue. 😊
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hafeez

Liked: Cleanliness, staff & service, property conditions & facilities
Shops
Stayed 3 nights in Aug 2025