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Four Points by Sheraton Kigali

4.0 star property

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Photo gallery for Four Points by Sheraton Kigali

Restaurant
Exterior
Premium bedding, minibar, in-room safe, desk
Reception
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
KN3 AVENUE, NYARUGENGE DISTRICT, Kigali
  • Place, Union Trade Center
    ‪12 min walk‬
  • Place, Ntarama Church
    ‪13 min walk‬
  • Place, Mambas Club
    ‪4 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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4.5 out of 5, Wonderful, 221 reviews
The price is €170
includes taxes & fees
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About this property

Four Points by Sheraton Kigali

This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site. Housekeeping is available on request.
Four Points by Sheraton Kigali offers 154 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Kigali hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Kigali. During your stay, you'll be within walking distance of Union Trade Center. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 14 minutes on foot from Union Trade Center and a 2-minute drive from Ntarama Church
  • Pets welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at Four Points by Sheraton Kigali. The hotel can provide concierge services and wedding services. Free self parking is available.

This 4-star Kigali hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
The Brew Bar – This brewpub only serves light fare.
FP Social – This restaurant serves breakfast, lunch and dinner. Open daily.
Coco Fizz – On-site rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco Fizz
  • FP Social
  • The Brew Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Four Points by Sheraton Kigali Hotel

Four Points by Sheraton Kigali Kigali

Four Points by Sheraton Kigali Hotel Kigali

Four Points by Sheraton Kigali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 95 reviews
Rating 8 - Good. 23 out of 95 reviews
Rating 6 - Okay. 7 out of 95 reviews
Rating 4 - Poor. 1 out of 95 reviews
Rating 2 - Terrible. 0 out of 95 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sani

Liked: Cleanliness
Homely home
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Friendly staff Fantastic poached eggs Great coffee
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

HOI LAM

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel will stay if going again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff super nice and helpful, breakfast really good, hotel itself very good with good services
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Busisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms great for the family
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

chris

Very friendly staff, clean and multiple dinning options
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Staff was amazing and the breakfast buffet was delicious! Room was very clean!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great staff!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good food options
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Dobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay if you are in Kigali convenient to nearly everything.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and staff are super nice.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very warm , breakfast was sumptous and the rooms were good .The location is very good as well .
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Pascal

Liked: Staff & service, amenities, property conditions & facilities
Great Value for Money, excellent service and facilities
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Great Nights in Kigali

The hotel was great, but the staff was AMAZING! Everywhere we went in the hotel, the staff was kind, helpful and so very welcoming. Breakfast was excellent and the room was very clean and comfortable.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Excellent staff.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Mangai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent to stay for all purposes
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was spectacular!
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to make the last two nights of our wedding trip lovely and memorable. Beautiful recently opened hotel, great staff, and tasty food and drink options.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful time. Thank you to all your staff for the excellent service.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

This was an excellent hotel. The rooms were like new. The staff were very pleasant and gave me excellent service. The food in the bar and restaurant was very good.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Busisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, clean and private yet international in standing
Stayed 3 nights in Dec 2023