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Aparthotel

Phoenix Apartment by LINK

4.0 star property

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Photo gallery for Phoenix Apartment by LINK

Terrace/patio
Fridge, microwave, oven, cookware/dishes/utensils
3 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds
Living area
Fridge, microwave, oven, cookware/dishes/utensils

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Washer
  • Breakfast available
  • Outdoor space

Explore the area

View in a map
Plot No. 1134, KK 18 Street, Kigali
  • Place, Kimironko Market
    ‪6 min drive‬
  • Place, BK Arena
    ‪8 min drive‬
  • Place, Kigali Convention Centre
    ‪11 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | 3 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Studio

  • 50 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Living area

Deluxe Apartment, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Living area

Deluxe Apartment, 2 Bedrooms

  • 104 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Living area

Deluxe Apartment, 3 Bedrooms

  • 138 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Superior Apartment, 3 Bedrooms

3 bedrooms, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Apartment, 3 Bedrooms

  • 182 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

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About this property

Phoenix Apartment by LINK

Aparthotel in Kigali with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services and dry cleaning. Each apartment has 3 bedrooms and offers free WiFi and a pillowtop bed. Guests will find a kitchen with a fridge, an oven and a microwave.
Phoenix Apartment by LINK offers 97 accommodations with complimentary bottles of water and complimentary bathrobes. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
During your stay at Phoenix Apartment by LINK, you're just a quick walk from Nyandungu Urban Wetland Eco Tourism Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This upmarket aparthotel has 97 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine and a balcony
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Nyandungu Urban Wetland Eco Tourism Park and a 5-minute drive from Presidential Palace Museum
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Phoenix Apartment by LINK. The aparthotel can provide concierge services and wedding services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kigali aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Phoenix Apartment by LINK has a restaurant on site.

Property amenities

Pool/Spa

  • 24-hour pool access
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: USD 5 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Bedrooms

  • 3 bedrooms
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: USD 20 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Art gallery
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport
  • Near the bay

Things to do

  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 97 units
  • Garden
  • Individual furnishings
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 5 per person
  • Airport shuttle fee: USD 10
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Phoenix Apartment by LINK offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Phoenix By Link Kigali
Phoenix Apartment by LINK Kigali
Phoenix Apartment by LINK Aparthotel
Phoenix Apartment by LINK Aparthotel Kigali

Phoenix Apartment by LINK Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

7.4/10

Cleanliness

6.8/10

Amenities

8.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group

Good stay

The bed was comfortable. Linens clean. Bigger than expected for 4 adults. Very limited silverware and dishes. Tiki resturant was good. We didn't try the Asian resturant. There was an Asian market, but very small and only accepted cash. Excellent airport transfer.
Stayed 2 nights in Aug 2025

2/10 Terrible

Henry

Travelled with family
Disliked: Cleanliness, amenities
When i arrived they claimed to not have my booking. They then said i had to book witg them directly. They then said i can pay with my card for the room but each addition guest i had to give them cash. Theg saud j would have to cancel my booking but refused to accept thr cancellation hence taking my money. They then claimed i stayed at their residence when trying to make a claim with orbitz.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Great place

Amazing, I like the place.
Stayed 1 night in Jan 2023

8/10 Good

Chinwe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice, the family did have a good time.

10/10 Excellent

Jesse

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the 3 bedroom apartment during our 2 night quarantine. This was the best decision we made. The accommodation was incredibly comfortable, good mosquito nets, comfortable mattress, (pillows a bit large and thick), good screens on the windows for good inside temperature. The fridge, microwave all worked well. Hot water from the solar heating was great and consistent. Service was great for a Rwandan establishment. We enjoyed the Chinese food option - they make some good food. Swam in the pool, it's shallow but clean. Reception was very helpful, responded to our whatsapp inquiries while on the premises very promptly. We even arranged for the airport transfer SUV to take us home afterwards. Would highly recommend this spot for simple spacious accommodation for a family.
Stayed 2 nights in Dec 2021

10/10 Excellent

joachim

Liked: Cleanliness, property conditions & facilities
Very helpful and friendly staff!!
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2021

8/10 Good

VIDA

Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 8 nights in Nov 2024