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Terra Nova All Suite Hotel

4.0 star property
VIP Access

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Photo gallery for Terra Nova All Suite Hotel

Enjoy a serene dining experience surrounded by lush greenery and a pergola structure.
Enjoy a sophisticated drink at the hotel's elegant bar, featuring a selection of fine liquors and a stunning crystal decanter.
Experience the epitome of luxury in this elegantly designed room, featuring plush sofas, a glass coffee table, and a statement door with a golden frame.
Relax by the serene pool surrounded by lush greenery and palm trees.
Stroll along the tranquil garden pathway to a serene pond surrounded by lush greenery and a small waterfall.

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Pool

Explore the area

Map
17 Waterloo Road, Kingston, Saint Andrew
  • Devon House
    ‪9 min walk‬
  • Jamaica House
    ‪12 min walk‬
  • Bob Marley Museum
    ‪2 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Executive Suite

Signature Executive Suite | Premium bedding, minibar, in-room safe, desk

Signature Executive Suite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Premium Junior Suite

Premium Junior Suite | Premium bedding, minibar, in-room safe, desk

Premium Junior Suite

8.8 out of 10
Excellent
(46 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Signature Luxury Suite

Signature Luxury Suite | Premium bedding, minibar, in-room safe, desk

Signature Luxury Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 81 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €172
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About this property

Terra Nova All Suite Hotel

Resort with 3 restaurants, near Bob Marley Museum
This smoke-free resort features 3 restaurants, a casino and an outdoor pool. Buffet breakfast is free. Other amenities include a nightclub, a fitness centre and a bar/lounge. Change of towels is available on request
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Terra Nova All Suite Hotel gets high marks from our customers. During your stay, you're just a quick walk from Devon House. You'll find features such as 3 restaurants, an outdoor pool and a casino.
  • Free buffet breakfast served daily
  • Enjoy a bite to eat at The Regency Room, a fine-dining restaurant that serves international cuisine
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Devon House and Tropical Plaza
  • Airport shuttle service available for a fee
Terra Nova All Suite Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

A 24-hour business centre and meeting rooms are available. A casino, a nightclub, and a terrace are also featured at Terra Nova All Suite Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kingston resort is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
The Regency Room – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required.
The Terrace – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
The Pâtisserie – This delicatessen only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • The Pâtisserie
  • The Regency Room
  • The Terrace

Things to do

  • 160 slot machines
  • 223 gaming tables
  • Casino (6,000 square foot of space)
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Terra Nova All Suite Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Terra Nova All Suite Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Terra Nova All Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1009 reviews
Rating 8 - Good. 211 out of 1009 reviews
Rating 6 - Okay. 76 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 25 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SIGNATURE customer service and professionalism exhibited by the staff at the Terra Nova is extremely high and commendable. We plan to make this venue our GODSU UNIVERSITY's home away from home for conferences, conventions, business and leisure travel. The leadership of the newly appointed General Manager Mr. Miguel Arthurs is embedded in the elevated spirit and service we experienced from the hotel staff. We were extremely pleased with the amenities including the pool, jacuzzi, breakfast area, bedroom, gym, all the finishing touches this exclusive experience at the Grand Terra Nova Hotel in Kingston, Jamaica. We especially enjoyed the warm smiles and infectious hospitality. We shall return very soon!
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were extremely grateful for management’s response to an issue we encountered at the Terra Nova. There was a bit confusion related to our room but the General Manager quickly resolved our concern. His attention to our care during our stay was greatly appreciated! We will continue to choose the Terra Nova as our favorite property to stay in Kingston!
Stayed 4 nights in Apr 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Horace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Staff went above and beyond to help.
Stayed 1 night in Apr 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and secure and everyone was friendly.
Stayed 7 nights in Apr 2025

10/10 Excellent

SEANDRA

Liked: Cleanliness, amenities
Awesome
Stayed 3 nights in Apr 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

angela

Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply excellent!

My stay was an all too short 24 hours. Driving into the hotel grounds, I immediately felt like I was transported to tranquility. The staff were welcoming, warm, helpful, and communicated clearly. Food was excellent. For lunch I had red peas soup, red snapper in a fish sauce with okra, macaroni and cheese, and an elderflower martini. The breakfast buffet offers great variety. I tried cake and salt fish for the first time and loved it. I also had a steamed green banana, filleted fish and onions and peppers, a fried dumpling, and a sausage link. My room was bright and spacious. My only complaint is there was no bath rug in the bathroom. Overall simply excellent. I am planning my next trip for later this year.
Stayed 1 night in Mar 2025

8/10 Good

Eilir

Business traveller
Liked: Cleanliness, staff & service, room comfort
Still a lovely hotel and wonderful service but the rooms are decidedly looking tired now
Stayed 4 nights in Apr 2025

6/10 Okay

nicole

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great hotel but the beautiful pool area was closed three days in a row. It was our reason for staying there.
Stayed 1 night in Apr 2025

4/10 Poor

nicole

Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Noadiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expectional service
Stayed 1 night in Apr 2025

10/10 Excellent

Marva

Stayed 3 nights in Mar 2025

8/10 Good

William

Travelled with family
Liked: Staff & service
Decent hotèl 3 .
Stayed 1 night in Mar 2025

8/10 Good

Latoya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Oscae and Kenton was great. Wonderful customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness
The truly Jamaican feel.
Stayed 2 nights in Mar 2025

6/10 Okay

Lisa, Brooklyn

Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte S

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always wonderful to see Devon in the dinning staff and the wonderful outside doorman that greets us when we arrive (so sorry I forgot his name). It’s always like coming home to see family when I see them.
Stayed 4 nights in Mar 2025

8/10 Good

Lettie

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious rooms in a beautiful old colonial building. Lovely grounds. Great breakfast
Stayed 5 nights in Feb 2025

10/10 Excellent

Kingsley

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique
Stayed 2 nights in Mar 2025

2/10 Terrible

Rohan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

I arrived at the hotel a little early before the 3pm check-in time but i explain to the front desk that I Just came to Jamaica to give some blood for someone and I am tired and need some rest she stated that she will try to get me the room by 2:30pm that did not happen I literally feel asleep in a chair because I was tired. Even at 3pm when I went back the room was still not ready. After 3 I finally got the room I went to bed only to be woken by the heat in the room call the front desk they said they would send someone, The person came hower he claimed he had fix the problem it was not fix called back the front desk they stated the AC could not be fix tonight its when I mentioned to checkout the young lady said she would check if another room is available. I waited for her to call back no call I had to call back when I ask for an update she said a room is been prepared for me to move, when she finally called back she stated someone will come move me in 15 minutes waited no one I had come I went to the desk an told them I would move myself be mindful this is someone that is not feeling well. I went to this room they so call got ready I say nothing more let the picture below speak for its self. I met with the Manager on duty had a talk with her all in all I would never return to this hotel they already gotten a 3rd chance not another I dont even want to get started on the dining room staff that pays more attention to the white guest. Sigh
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
The food at the restaurant from breakfast, lunch and dinner was amazing. Property well kept. Good value for miney
Stayed 2 nights in Mar 2025