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Terra Nova All Suite Hotel

4.0 star property
VIP Access

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Photo gallery for Terra Nova All Suite Hotel

Outdoor pool
Reception
Bar (on property)
Premium Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Pool

Explore the area

Map
17 Waterloo Road, Kingston, Saint Andrew
  • Devon House
    ‪9 min walk‬
  • Jamaica House
    ‪12 min walk‬
  • Bob Marley Museum
    ‪2 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Executive Suite

Signature Executive Suite | 1 bedroom, premium bedding, minibar, in-room safe

Signature Executive Suite

  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Premium Junior Suite

Premium Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Premium Junior Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Signature Luxury Suite

Signature Luxury Suite | 1 bedroom, premium bedding, minibar, in-room safe

Signature Luxury Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, (1374)
The price is €185
for 1 room
includes taxes & fees
22 Jun - 23 Jun
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About this property

Terra Nova All Suite Hotel

Resort with 3 restaurants, near Jamaica House
This smoke-free resort features 3 restaurants, a casino and an outdoor pool. Buffet breakfast is free. Other amenities include a nightclub, a fitness centre and a bar/lounge. Change of towels is available on request
Terra Nova All Suite Hotel offers 46 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Terra Nova All Suite Hotel gets high marks from our customers. During your stay, you're just a quick walk from Devon House. You'll find features such as 3 restaurants, an outdoor pool and a casino.
  • Free buffet breakfast served daily
  • Enjoy a bite to eat at The Regency Room, a fine-dining restaurant that serves international cuisine
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 10 minutes by foot from Jamaica House and a 3-minute drive from Bob Marley Museum
  • Airport shuttle service available for a fee
Terra Nova All Suite Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

A 24-hour business centre and meeting rooms are available. A casino, a nightclub, and a terrace are also featured at Terra Nova All Suite Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kingston resort is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
The Regency Room – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required.
The Terrace – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
The Pâtisserie – This delicatessen only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • The Pâtisserie
  • The Regency Room
  • The Terrace

Things to do

  • 160 slot machines
  • 223 gaming tables
  • Casino (6,000 square foot of space)
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Terra Nova All Suite Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Terra Nova All Suite Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Terra Nova All Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 996 reviews
Rating 8 - Good. 209 out of 996 reviews
Rating 6 - Okay. 75 out of 996 reviews
Rating 4 - Poor. 23 out of 996 reviews
Rating 2 - Terrible. 23 out of 996 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tanya, TYRONE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 4 nights in Feb 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great and convenient place. I really love the room and the historic colonial touches. The staff was very attentive. I would stay here again.
Stayed 4 nights in Feb 2025

6/10 Okay

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
My sister, my cousin snd I stayed in September 2024 for my Birthday. The pool and the hot tub could use some updating. The building is older. They did a good job keeping up the authenticity of the property. The garden/flowers are beautiful. The food was also very good. Richard in Fine Dining was excellent along with the other staff. We had 8 family members/friends joined up for Dinner. 2 cousins for Breakfast. There were two particular staff that walking around watching and telling me that I already ate. Now, really, the hotel offers a breakfast buffet with my stay, then I should be able to try whatever is on the menu. I’m not a person that load my plate. I want to see what I am eating. So, I informed one of the manager (he was one of the two, and the server) that they should post a sign so people will know only one plate allowed. I am thankful they did not do this when I paid for family Dinner. Overall, I made the best of it and will not be visiting Terra Nova again. It was disappointing as this was not my first time there. I should have spent all my days at The Spanish Court.

6/10 Okay

Alerte

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean. The breakfast was great. The service for dinner was to slow.
Stayed 3 nights in Feb 2025

8/10 Good

Maureen, North Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is not as good as it was but excellent restaurants are in easy walking distance, so that wasn’t a problem for us.
Stayed 6 nights in Feb 2025

10/10 Excellent

althea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food nice atmosphere. The breakfast is to die for
Stayed 2 nights in Jan 2025

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, courteous and accomodating staff. Pleasant ambiance, great in-house breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea Youlanda, Norwalk

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was spectacular. Very professional and welcome. Room was immaculately kept
Stayed 3 nights in Jan 2025

10/10 Excellent

Dorn

Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from cleaning to kitchen was amazing ...I wish i can pay them so much more for their hospitality !!! Only issue i had was the water in the bathroom i wanted to sit in the tub because of my back but water water was taking forever lol....next time ...Cant wait to go back !!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Frances

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely colonial type building surrounded by lush vegetation and beautiful grounds which separate it from a busy main road that you hardly hear. We checked in at 3am due to flight delays and the staff were competent and ver helpful getting us to our rooms. The breakfast restaurant was open and ver cool. The waiting staff were very good and it was a lovely leisurely experience. My grandson loved the pool. It was a brief but very good experience I would thoroughly recommend this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Orville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is some trees in the front with some benches, love place to sit in the mornings or evenings. The breakfast buffet was also great. The rooms are spacious and clean. Staff was very pleasant.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for business and leisure.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
My stay was good.
Stayed 1 night in Jan 2025

10/10 Excellent

sonia angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cable vision service was out for 2 days. I felt very inconvenienced. The hotel need to settle this problem with the cable company. Otherwise I was impressed with the cleanliness of the hotel and the tasty Jamaican breakfast.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Evette

Stayed 4 nights in Jan 2025

10/10 Excellent

Marjorie

Stayed 3 nights in Jan 2025

8/10 Good

Aurélie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For such an expensive hotel I was expecting a little more. Don't get me wrong, it was very nice but for exemple the shower was a bit old (the floor). Regarding the service, some waiter/waitress were very nice but some others seemed like they did not want to work. For the breakfast we were put at a table without checking the cleaness after other customer used it (spot on the white cloth) - not what I expect in a 4 stars...
Stayed 1 night in Jan 2025

10/10 Excellent

Lettie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Judith

Disliked: Cleanliness, property conditions & facilities

8/10 Good

gail

Liked: Cleanliness, staff & service
Overall, everything was fine, but what was extraordinary is that I had left $100 in the ATM machine and the front office staff had kept it. When they saw me, they asked if I had left a receipt and they verified the card number and gave me the money.
Stayed 1 night in Jan 2025

10/10 Excellent

dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, ambiance is great, lots of trees original to island. The staff is very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Rasheena S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this property. I've been to many hotels in New Kingston, and this was by from the best. Will definitely be my go to spot EVERYTIME I visit.
Stayed 1 night in Jan 2025