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Holiday Inn Express and Suites Kitchener Southeast by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Kitchener Southeast by IHG

Property amenity
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
4355 King Street E, Kitchener, ON, N2P 2E9
  • Place, Chicopee Ski and Summer Resort
    ‪4 min drive‬
  • Place, Kitchener Memorial Auditorium Complex
    ‪8 min drive‬
  • Place, Bingemans
    ‪12 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Living Area)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, hair dryer, towels

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 1
  • 1 Single Bed

Premium Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express and Suites Kitchener Southeast by IHG

Hotel with free breakfast, in the vicinity of Chicopee Ski and Summer Resort
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a meeting room. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Holiday Inn Express and Suites Kitchener Southeast by IHG offers 84 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express and Suites Kitchener Southeast by IHG. During your stay, you'll be within walking distance of Airborne Trampoline. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 5-minute drive from Chicopee Ski and Summer Resort and 7 minutes from Waterloo Region Museum
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Meeting rooms and limo/town car service are available. Free breakfast is served daily. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express and Suites Kitchener Southeast by IHG. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express and Suites Kitchener Southeast by IHG was completed in September 2024.

This Kitchener hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift
  • Tile flooring in public areas

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express and Suites Kitchener Southeast by IHG.

Property is also known as

Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn Suites
Holiday Inn Express Suites Kitchener Southeast by IHG
Holiday Inn Express Suites Kitchener Southeast an IHG Hotel
Holiday Inn Express and Suites Kitchener Southeast by IHG Hotel

Holiday Inn Express and Suites Kitchener Southeast by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 710 out of 1437 reviews
Rating 8 - Good. 391 out of 1437 reviews
Rating 6 - Okay. 185 out of 1437 reviews
Rating 4 - Poor. 88 out of 1437 reviews
Rating 2 - Terrible. 63 out of 1437 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Breakfast was good. Beds were very comfortable!
Stayed 2 nights in Jul 2025

10/10 Excellent

Haqi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I recommend this place. One objection is the check in at 4 pm is ridiculous. Although I was accommodated and allowed to take the room at 2:30 pm
Stayed 1 night in Jul 2025

8/10 Good

Dionne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night. Loved the cleanliness and the location. Front desk staff was great.
Stayed 1 night in Jul 2025

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean the morning contiental breakfast was excelent . All of the staff was friendly and curtious. My wife and i enjoyed our stay there. Looking forward to a return visit. Thank You ! THE WOODS
Stayed 3 nights in Jul 2025

8/10 Good

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

It would’ve been nice, but when I found a cockroach in the lobby wasn’t so nice after
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here with family. Friendly staff, super clean and great breakfast!
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and accommodating. Breakfast acceptable with eggs, bacon, sausage, potatoes, and the regular type breakfast normally found.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ronald

Stayed 3 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast excellent !
Stayed 3 nights in Jul 2025

8/10 Good

Soo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seems nicely renovated. The newly renovated bathroom is particularly nice at this hotel. It's spacious, clean, and convenient. Breakfast was nice, too. One thing to note; if you receive a booking confirmation that only lists the address as "Kitchner, Ontario, N2P 2E9", please note that the actual full address of this hotel is, "4355 King St." You must remember this, if you're using a rideshare app to get there, because the app will pick up a different Holiday Inn & Suites in Waterloo that's just 20 minutes away from this location instead of this one. You'll either need to type in the full name that includes "Kitchner Southeast" or the actual full address. That's how I ended up at the Waterloo location and had to pay again to get to this right location. Otherwise, everything was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, cool, comfortable, dark shades!

The room was clean and cool and the shower was great. The bed was very nice. A favorite thing was the total room darkening shades! One strange thing was the (nice, large) TV on the left side of the bed instead of at the foot of the bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to for when we are in KW. Always clea, good breakfast and freshly renovated!
Stayed 1 night in Jul 2025

8/10 Good

Peter

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location and very friendly front desk staff at check in and check out.
Stayed 2 nights in May 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there, very clean, amazing breakfast and in a safe area
Stayed 2 nights in Jun 2025

10/10 Excellent

Jenelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact that the facility was nice and clean at all times. We were able to reach the front desk without issue. The only recommendation would be to upgrade the toilet paper in the rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Amber-Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great over night stay!

Quick business over night. Fast and friendly check in. Room very clean and spacious. Good amenities close by. Easy self parking. Will return.
Stayed 1 night in Jun 2025

10/10 Excellent

Andre

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms. Very clean and lots of space. Arrived very late and staff at night and in the morning were great.
Stayed 1 night in Jun 2025