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Best Western Knoxville Airport/Alcoa

2.5 star property

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Photo gallery for Best Western Knoxville Airport/Alcoa

Free daily buffet breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
162 Cusick Rd, Alcoa, TN, 37701
  • Place, Covenant Health
    ‪4 min drive‬
  • Place, Fort Loudoun Lake
    ‪5 min drive‬
  • Place, Foothills Mall
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Knoxville Airport/Alcoa

This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Knoxville Airport/Alcoa offers 62 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Knoxville Airport/Alcoa's proximity to the airport. During your stay, you'll be close to Fort Loudoun Lake. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 6 minutes by car from Fort Loudoun Lake and 6 minutes from Capitol Theatre
  • Free airport shuttle service
Best Western Knoxville Airport/Alcoa offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Best Western Knoxville Airport/Alcoa also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Alcoa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Knoxville Airport/Alcoa offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to midnight
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Knoxville Airport/Alcoa.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Inn Alcoa
Best Alcoa
Country Inn Suites By Carlson Knoxville Airport TN
Country Inn Suites by Radisson Knoxville Airport TN
Best Knoxville Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel
Best Western Knoxville Airport/Alcoa Alcoa
Best Western Knoxville Airport/Alcoa Hotel Alcoa

Best Western Knoxville Airport/Alcoa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1008 reviews
Rating 8 - Good. 243 out of 1008 reviews
Rating 6 - Okay. 120 out of 1008 reviews
Rating 4 - Poor. 56 out of 1008 reviews
Rating 2 - Terrible. 46 out of 1008 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was acceptable for the cost of the stay .
Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 1 night in Dec 2025

10/10 Excellent

Royce

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Yes. Yes. Yes
Stayed 4 nights in Dec 2025

10/10 Excellent

Joel, Greenville

Stayed 3 nights in Dec 2025

10/10 Excellent

Justina

Stayed 2 nights in Nov 2025

8/10 Good

Daniel

Stayed 1 night in Dec 2025

8/10 Good

Susan

Liked: Cleanliness
Clean room, comfy bed, nice staff. The hotel is older, and shows its wear, however it’s clean! I appreciate that. For the price, worth it.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thx!
Stayed 1 night in Dec 2025

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
everything
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was courteous.
Stayed 3 nights in Nov 2025

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, property conditions & facilities
yes, the room was clean and staff was courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean room and comfortable bed
Stayed 2 nights in Nov 2025

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Best Western is one of the best motels I've ever stayed at. Place is always clean, the staff is super friendly and the breakfast is very good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

8/10 Good

Royce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room and grounds were clean. Staff friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pool access and nice room size. Very friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 1 night in Nov 2025

2/10 Terrible

Emily

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel. The room was covered in snot, and the hotel employee was screaming at someone on the phone outside the lobby when I pulled up. It was a negative experience. The only positive part was leaving ten minutes after checking in. The staff seemed unusually lacking. They didn't care about presentation, cleanliness, or kindness. The customer service was poor at best. Very disappointed as I have stayed at Best Westerns that are well cared for with great customer service- this was a bummer all around.
Stayed 2 nights in Nov 2025

4/10 Poor

Bass

Travelled with family
I had to be moved to a different room because of a mouse issue in my room. And then the next night, my sister and her husband had to be moved from their room because of mice. I did not see any nor did they in the new room, but the thought was there every night. The ice machines were broken on all floors so that was just an inconvenience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Glenda

Stayed 7 nights in Nov 2025

10/10 Excellent

Russell

Stayed 1 night in Nov 2025

6/10 Okay

Badrinath Prakash Rao

Business traveller
Disliked: Cleanliness, staff & service
-
Stayed 2 nights in Nov 2025

8/10 Good

Markita

Stayed 1 night in Nov 2025

8/10 Good

Vivian

Stayed 2 nights in Nov 2025

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