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Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property

Choose dates to view prices

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Meeting facility
42-inch LCD TV with satellite channels, TV, pay films
Reception
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available

Explore the area

View in a map
1109 White Ave, Knoxville, TN, 37916
  • Place, University of Tennessee
    ‪1 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Place, Neyland Stadium
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton) | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Peloton)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

10.0 out of 10
Exceptional
(41 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

42-inch LCD TV with satellite channels, TV, pay films

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

42-inch LCD TV with satellite channels, TV, pay films

Studio Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

View from room

Suite, 1 Bedroom, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

View from room

Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

View from room

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Hotel with a restaurant, steps from University of Tennessee
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space and dry cleaning are on-site.
Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cumberland House Knoxville, Tapestry Collection by Hilton. During your stay, you're just a quick walk from University of Tennessee. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Tussie Mussie
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from University of Tennessee and 7 minutes on foot from Knoxville Convention Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3471 square feet (322 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Cumberland House Knoxville, Tapestry Collection by Hilton. Parking is available for a fee.

This 3-star Knoxville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Tussie Mussie – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 16 for adults and USD 1 to 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 16 for adults and USD 1 to 16 for children
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Reviews

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 711 out of 1002 reviews
Rating 8 - Good. 170 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kurt

Travelled with family
Liked: Property conditions & facilities
The rooms were comfortable & quiet.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Nice property, but very sparce in amenities. Lots of hallway noise and noise from the venue nearby.
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel but beds were not that comfortable. Some staff were nice but some seemed unhappy. We were really disappointed that they didn’t let you park on the property.
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful as well as the common areas of the hotel. The decor was nice as they linked it to the textile industry in Knoxville. Justin at the front desk was outgoing and friendly. The bartender and the morning front desk person were not as cordial.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, cool decor, great location for UT
Stayed 1 night in Apr 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! Superb staff
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a weekend trip at this hotel! We got an opportunity to do an early check, this hotel was really accommodating and the rooms were clean and comfortable! There is a lot around the area that’s walkable, and you’ll definitely get used to it! Definitely reasonable and I would recommend this for my friends and family!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Amenities
Great customer service, easy check in. The in house restaurant was really accommodating when it came to my gluten allergy. Would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Silvina Valeria, spring

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and upscale looking hotel, very friendly staff and awesome food at the restaurant at a good price. The only issue is that valet Parking only so it gets pricey
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Ashley

Stayed 1 night in May 2025

10/10 Excellent

Amari

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Tara

Stayed 2 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kristina Ann

Stayed 4 nights in May 2025

6/10 Okay

Dallas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
You had to pay for valet, $35., if you parked onsite. Breakfast included, but only one menu item selection, equating to the extra $30.
Stayed 1 night in May 2025

10/10 Excellent

Ryan, Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cumberland House is a gem right in the heart of downtown Knoxville. The hotel has a stylish, modern vibe and the room layout was both functional and inviting. I especially loved the balcony with beautiful views of the Sunsphere and World’s Fair Park—perfect for a morning coffee or evening unwind. The bed was incredibly comfortable, and the staff were warm and welcoming throughout my stay. Highly recommend if you’re visiting Knoxville!
Stayed 2 nights in May 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 4 nights in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

RoseAnn, Saint Augustine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Market Square for dining and shopping. Unfortunately you do pay $35/day for mandatory valet parking. Typical for downtown Knoxville hotels.
Stayed 5 nights in May 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this property to be very well kept, clean rooms, beautiful lobby. It was also right across the street from world's fair park where we were at a music festival. Coffee in the morning from the barista was very good
Stayed 1 night in May 2025