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Home2 Suites by Hilton Knoxville West

3.0 star property

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Photo gallery for Home2 Suites by Hilton Knoxville West

A covered outdoor seating area with a fire feature and a bench with colorful stripes.
A modern kitchen with a dining area, a microwave, and a desk with a lamp.
A modern hotel lobby with a dining area, seating, and a reception desk.
A hotel room with two beds, a desk, a chair, a television, and a bathroom visible in the background.
A gym with exercise equipment, a bench, dumbbells, and a red exercise ball.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
380 N Peters Road, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, West Town Mall
    ‪4 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪5 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

A hotel room with a bed, a sofa, a desk, and a television.

Studio, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a TV.

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a TV, a desk, and a window with a view.

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed, Accessible, Bathtub

A hotel room with a green patterned sofa, a white bed, a desk with a chair, and a TV.

Studio, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk with a TV, and a wardrobe.

Studio, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, free cots/infant beds, free WiFi

Studio, 1 Queen Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed
  • Free Wi-Fi

Studio With 2 Queen Beds-Non-Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Premium Queen Studio Suite-Non-Smoking

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Home2 Suites by Hilton Knoxville West

A 24-hour fitness centre, a seasonal outdoor pool and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Home2 Suites by Hilton Knoxville West offers 100 accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas and includes sofa beds. Pillowtop beds feature premium bedding. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Knoxville West. During your stay, you'll be close to Turkey Creek Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the size of the guestrooms
  • 13 minutes by car from University of Tennessee and 7 minutes from Turkey Creek Shopping Center
  • Cats and dogs welcome for a fee
Home2 Suites by Hilton Knoxville West offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. Home2 Suites by Hilton Knoxville West also features barbecue grills, laundry facilities, and a front desk safe. Free self parking is available. A complete renovation of Home2 Suites by Hilton Knoxville West was completed in March 2024.

Smoking is allowed in designated areas at this 3-star Knoxville hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas
  • Renovated entire property - March 2024

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Knoxville West Hotel
Home2 Suites Hilton Knoxville West Hotel
Home2 Suites Hilton Knoxville West
Hotel Home2 Suites by Hilton Knoxville West Knoxville
Knoxville Home2 Suites by Hilton Knoxville West Hotel
Hotel Home2 Suites by Hilton Knoxville West
Home2 Suites by Hilton Knoxville West Knoxville
Home2 Suites Hilton Hotel
Home2 Suites Hilton
Home2 Suites by Hilton Knoxville West Hotel
Home2 Suites by Hilton Knoxville West Knoxville
Home2 Suites by Hilton Knoxville West Hotel Knoxville

Home2 Suites by Hilton Knoxville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 470 out of 764 reviews
Rating 8 - Good. 164 out of 764 reviews
Rating 6 - Okay. 69 out of 764 reviews
Rating 4 - Poor. 38 out of 764 reviews
Rating 2 - Terrible. 23 out of 764 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Best hotel I’ve ever stayed in and being pet friendly was awesome.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff and rooms were nice and clean. I had a family of 5 there overnight.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eric

Very nice facility overall. Cleanliness was excellent. Staff was helpful and friendly. Location was concenient
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chelsey

Didn’t use the pool or the gym, but the staff wasn’t insanely sweet and the check-in was very fast, the room was way bigger than we expected
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities
The room was clean and the staff was pretty good.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff was nice
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alll was good except the breakfast setup. The food is right beside the check-in counter and it just felt completely inviting during breakfast. Cramped. The person checking people in also works the foot area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Wolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, amenities, property conditions & facilities
I like nice and It's cozy, spacious, and has everything you need.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay
Stayed 1 night in Jun 2025
Verified

8/10 Good

Summer

Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay, but the entire 2nd floor oddly smelled like tomato soup. Breakfast was good and most of the staff were friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

shanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, hotel was clean and nice
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
Not what we expected from this chain, During the time we were there, (checked in Tuesday, left Friday) never saw housekeeping (little tag on the bathroom mirror says "daily") The pool wasn't open, isn't listed as seasonal, and was nice weather, part of our visit was afternoons sunning by the pool (didn't happen). The shower was dingy and no water pressure, the grab handle had rust stains running out of the bottom. Pick another hotel, many in the area.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Roberto

Liked: Staff & service, amenities, property conditions & facilities
My kid really enjoyed staying in this hotel!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a few nights. Was okay. Would probably stay again.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Nice staff and easy check in. Breakfast was good. Room was oddly laid out and not my favorite, but decent enough.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the size of the room and the cleanliness.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, convenient place to stay, and the staff was very helpful and friendly.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Andrew

Liked: Staff & service, amenities
Disliked: Cleanliness
My room was dirty. There was also an issue in the room next to me where people were banging on the door late in the evening. That is probably out of the hotels control though.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities
Hotel beds are unfortunately too hard at this location. I am 270 lbs - 6’1 tall and I couldn’t sleep.
Stayed 2 nights in Jan 2026