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Kobe Marriott Hotel

5.0 star property

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Photo gallery for Kobe Marriott Hotel

A spacious hotel lobby with high ceilings, large windows offering city views, and modern furniture.
A modern living room with a sofa, a round table, a kitchen area with cabinets, and a large window offering a city view.
A modern hotel with a prominent Marriott sign, surrounded by high-rise buildings and a distinctive arched glass structure.
A hotel entrance with a marble wall, glass doors, and a reception area with seating.
A modern bar area with a long counter, bar stools, and a seating area with sofas and a coffee table.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650
  • Place, Kobe Harborland
    ‪1 min walk‬
  • Place, Kobe Anpanman Children's Museum & Mall
    ‪9 min walk‬
  • Place, Meriken Park
    ‪13 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪120 min drive‬

Room options

View all photos for Harbor Deluxe Twin Room Non-smoking

Premium bedding, minibar, in-room safe, individually furnished

Harbor Deluxe Twin Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

Harbor Twin Room

  • Sleeps 2
  • Free Wi-Fi

Harbor Superior Twin Room

  • Sleeps 3
  • Free Wi-Fi

Family Suite, 3 Single Beds, Non Smoking

  • 53 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Non Smoking

A bedroom with a bed, bedside tables, a TV, and a window.

Twin Room, 2 Single Beds, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a small table, a window with a city view, and a built-in TV.

Superior Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A modern hotel room with a bed, bedside table, and a TV.

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds, Non Smoking

A modern hotel room with three beds, a TV, a desk, and a window with a city view.

Triple Room, 3 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a TV, a window, and a desk with a lamp.

Deluxe Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 3 Single Beds, Non Smoking

A modern living room with a sofa, a round table, a flat-screen TV, and a view of the city through a large window.

Deluxe Room, 3 Single Beds, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a seating area, a desk, and a large window offering a city view.

Club Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds, Non Smoking

A bedroom with a bed, bedside tables, a TV, and a window.

Club Room, 2 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Kobe Marriott Hotel

2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and spa services are on-site.
Kobe Marriott Hotel offers 186 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 65-inch Smart televisions come with digital channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor public bath. The ryokan bathing area is open from 3:00 PM to midnight.
Our customers tell us that they enjoy the public transport around Kobe Marriott Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Kobe Anpanman Children's Museum & Mall. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • Steps from Kobe Harborland and 6 minutes on foot from Kobe Anpanman Children's Museum & Mall
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A 24-hour fitness centre, spa services, and a vending machine are also featured at the luxury Kobe Marriott Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kobe hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Kobe Marriott Hotel has 2 restaurants serving breakfast, lunch and dinner.
Harbor Cafe – On-site bar. Open daily.
The Grill Table – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (JPY 1,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,800 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Tea service

Restaurants on site

  • Harbor Cafe
  • The Grill Table

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • On the riverwalk
  • Outdoor entertainment area
  • Picnic area

Spa

  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Built in 1992
  • Designated smoking areas (fines apply)
  • Genkan (entryway)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 per person
  • Covered self-parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Kobe Marriott Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

SETSUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
寝心地がとても良かった。 アメニティに化粧水など基礎化粧品がついていれば 良かったと思う。 大浴場にはあったが入浴するのに1000円かかるのはだいぶマイナスだったと思う。
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Chi Keung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
房間無冷氣，職員態度極差。
Stayed 1 night in Nov 2025
Verified

8/10 Good

&#*****;&#*****;

Liked: Cleanliness, staff & service, property conditions & facilities
JR神戸駅地下から近くて便利なホテルです。ハーバーランドやガス燈通りも歩いてすぐなので大好きなハーバーランドの夜景を見ることができ、良かったです。部屋の窓からは山側だったので駅のホームがすぐ下に見える位で眺望は期待できないかな。 施設は大浴場が思ってたより大きくてプールの様な細長い感じですが、とても入りやすく、シャワーブースもゆとりがありゆったりしてて使いやすい。ホテル全体は改装されてるので綺麗で清潔感があり、部屋も広くてベッドの寝心地が久しぶりに良かったです。 マイナス要因は朝食ビュッフェかな。3,800円にしては他のホテルに比べて種類が少ない。他のホテルに泊まった時の無料のビュッフェに近く個性はないのが残念。スタッフの対応は悪くないです。あとはデスクに椅子がないのか不便なのと、コーヒーがインスタント。総合的には使いやすいホテルでよかったです。リピートありかなと思います。
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Kiyofumi

Liked: Amenities
Disliked: Cleanliness
床がところどころ汚れていたのと、部屋着のポケットから誰のかわからないマスクが出てきましたので、お伝えしておきます。
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Wai Fun Grace

Liked: Cleanliness
我的房費包含早餐，但是前枱告訴我早餐要支付3,800日元，我要求她們查清楚，之後她們查閱後才把早餐卷給我。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bruce

Stayed 5 nights in Dec 2025
Verified

8/10 Good

Hideyuki

Stayed 1 night in May 2025
Verified

10/10 Excellent

hubert

Stayed 2 nights in Nov 2025