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citizenM Kuala Lumpur Bukit Bintang

4.0 star property

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Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Daily buffet breakfast for a fee
View from property
Lobby lounge
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
128 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪5 min walk‬
  • Place, Petaling Street Market
    ‪7 min walk‬
  • Place, Central Market
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

citizenM Kuala Lumpur Bukit Bintang

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area.
CitizenM Kuala Lumpur Bukit Bintang offers 175 accommodations with iPads and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at citizenM Kuala Lumpur Bukit Bintang. During your stay, you're just a quick walk from Jalan Alor. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • Within a 10-minute walk of Jalan Alor and Petaling Street Market
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

WiFi is free in public spaces. The business-friendly citizenM Kuala Lumpur Bukit Bintang also features multilingual staff, coffee/tea in common area, and express check-in. Free self parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM – On-site bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (98 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPad
  • IPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 60 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 492 out of 623 reviews
Rating 8 - Good. 98 out of 623 reviews
Rating 6 - Okay. 22 out of 623 reviews
Rating 4 - Poor. 6 out of 623 reviews
Rating 2 - Terrible. 5 out of 623 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very Modern and comfortable. Friendly staff and lots of shops and restaurants nearby. Would definitely stay there again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Farida

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room! Amazing professional service, excellent location!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Abdul

Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean and friendly helpful staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Even Kvale

Liked: Cleanliness, staff & service, amenities
Great value and good central location. Very clean and friendly staff, would come back again
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
The room was great, clean, air conditioning working properly. The location is perfect with the night market around the corner, 25 mins walking to the Petronas and KLCC.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities
Staff great, Rooms very good, price even better
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

MD

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Wei Yang

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and polite staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were kind, courteous and always pleasant.. when I return I’ll definitely stay here again.. 10/10
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Wunna

Liked: Cleanliness, amenities, property conditions & facilities
Was great. Clean and convenient. Tech oriented.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kaspar

Liked: Cleanliness, staff & service, room comfort
Good bed, small room but clean. Breakfast ok, but limited, but good coffee.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed,close to Bulit Bintang and Chinatown,short walk to Monorail
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Good location, well thought-out room with all standard hotel amenities available. iPad controls were easy to use and control lights, temperature and so on. Due to the narrow capsule-style design with large bed taking up whole of one end of the room there isn't much 'living/sitting' space but for single traveller or couple spending the day out and about it is great.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and helpful! Process of checking in and out was seamless, room is exactly what you need if you’re visiting for a short trip, and the location was superb as well! Would stay again!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are thoughtfully and practically designed for travellers with minimalist tastes. Linens and towels are pristine and staff very responsive and helpful. One star taken off for poor sound-proofing of rooms. Top-notch evening staff were immediately responsive and dealt with loud, unruly neighbours.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Munir

Liked: Cleanliness, amenities, property conditions & facilities
Clean bright space
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laney

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable with a modern vibe. The bed was massive and there was a large window to see the area around the hotel. The location is excellent as it’s a few minutes walk from a supermarket, restaurants, bars and a night market.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Rubens

Liked: Staff & service
Disliked: Amenities
Positive points: • Staff Negative points: • Very poor breakfast • Extremely small room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service
Amazing property! Super clean, and I felt right at home. Only con is that there is no pool or gym onsite
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Very beautiful and clean hotel. Great location. A lot of restaurants and famous Jalan Alor street are close by. The breakfast is good. The size of room is average not big enough but will do the job perfectly. Very happy with staff and service. Very helpful and kind staff.
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities
Terrific staff in all aspects. Clean, spacious room with great shower, huge comfy bed and large window with neat automated blinds. Tasty buffet breakfast. Great location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kee Shing

Liked: Cleanliness, amenities, property conditions & facilities
Room condition is very good .... location is convenience and many convenience store nearby too
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

shawn

Liked: Cleanliness, staff & service
Room was clean, comfortable and spacious. Great lobby for relaxing or working and friendly, professional staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,nice staff,cozy room, recommend!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel. It’s all computerized with lights, sleep mode, control temperature, curtains that go up and down. It’s very well designed. The staff is extremely helpful and friendly. The breakfast was also great and the cappuccino is the best. I was very comfortable and very happy staying there. I will stay in another CitizenM Hotel in the future. I highly recommend this hotel.
Stayed 6 nights in Jan 2026

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