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Green Rich Hotel Suizenji

3.0 star property

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Photo gallery for Green Rich Hotel Suizenji

Exterior
Property amenity
Lobby sitting area
Triple Room | Down duvets, desk, iron/ironing board, free WiFi
Down duvets, desk, iron/ironing board, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
1-8-5 Izumi, Kumamoto, Kumamoto, 862-0941
  • Place, Suizenji Gardens
    ‪1 min walk‬
  • Place, Kumamoto-jo Hall
    ‪4 min drive‬
  • Place, Kumamoto Castle
    ‪4 min drive‬
  • Airport, Kumamoto (KMJ)
    ‪18 min drive‬

Room options

View all photos for Single Room A, Japanese Modern, Smoking

Down duvets, desk, iron/ironing board, free WiFi

Single Room A, Japanese Modern, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room B, Non Smoking

Down duvets, desk, iron/ironing board, free WiFi

Single Room B, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room B, Smoking

Down duvets, desk, iron/ironing board, free WiFi

Single Room B, Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking

Down duvets, desk, iron/ironing board, free WiFi

Double Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Down duvets, desk, iron/ironing board, free WiFi

Double Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room A, Japanese Modern, Non Smoking

Down duvets, desk, iron/ironing board, free WiFi

Single Room A, Japanese Modern, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Green Rich Hotel Suizenji

Hotel in Kumamoto with a 24-hour front desk
Self parking, dry cleaning and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a vending machine.
Green Rich Hotel Suizenji offers 110 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Beds feature down duvets. 24-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Green Rich Hotel Suizenji, you're just a quick walk from Suizenji Gardens. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • Just a 3-minute drive from Kumamoto Castle and a few minutes from Kumamoto-jo Hall
As a guest of Green Rich Hotel Suizenji, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi. Green Rich Hotel Suizenji also features dry cleaning/laundry services and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,000 per night); reservations required
  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: JPY 1,300 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1300 per person
  • Self-parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Green Rich Hotel Suizenji Kumamoto-shi,
Green Rich Suizenji Kumamoto-shi,
Green Rich Suizenji
Green Rich Hotel Suizenji Kumamoto
Green Rich Suizenji Kumamoto
Green Rich Suizenji Kumamoto
Green Rich Hotel Suizenji Hotel
Green Rich Hotel Suizenji Kumamoto
Green Rich Hotel Suizenji Hotel Kumamoto

Reviews

Green Rich Hotel Suizenji Reviews

6.8

6.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 43 out of 317 reviews
Rating 8 - Good. 103 out of 317 reviews
Rating 6 - Okay. 107 out of 317 reviews
Rating 4 - Poor. 45 out of 317 reviews
Rating 2 - Terrible. 19 out of 317 reviews

Reviews

8/10 Good

Nobuko

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Front desk staff was polite, kind, pleasant and competent. Conveniently located for enjoying parks and downtown. Wish it had an electric outlet and more counter space in the bathroom and no elevated partition that could be easily tripped at the bathroom entrance.

10/10 Excellent

Kathryne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the Gymnasium where we had our Aikido Seminar. It was in easy walking distance. Room was very compact and difficult for my husband who is 6ft height.
Stayed 5 nights in Oct 2022

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very nice and extremely helpful. They have a nice breakfast buffet. The hotel was generally clean. We had unfortunate experiences with the hot water. It's exceptionally hot and both my husband and I experienced the cold water turning off in the middle of our showers leaving us in an extremely hot shower which was not pleasant. It was only for a couple of seconds and then the cold water kicked in again but you need to watch out for that.
Stayed 2 nights in Aug 2022

4/10 Poor

Hayden

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Front desk is well-kempt, but the rooms are not very clean. My bathroom smelled terrible. Rooms also have a weird layout, with the minifridge way up in the front of the room by the door and a huge step up into the bathroom (not atypical for Japan, but this step is uncomfortably large). Easy access to trams and Suizenji Park, but I imagine there are better options.
Stayed 1 night in Aug 2022

8/10 Good

YYAO, NJ, USA

Liked: Staff & service
Hotel location is right by the bus stop ver convenient. It’s a basic business hotel with good price. The complaint that I have is the cigarette smell in the room. I asked yo change the room the second day and was switched to a room with a stand alone AC. The smell condition improved.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception can speak English very well. Next to tram station and easy to take high way bus to Fukuoka airport just the stop not far from hotel.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is small, dirty, and old. I love budget hotels, but this one fell below average standards.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Tram & bus was right outside which was great. However the lift smelt of smoke and the hallway had a strange odour, so not pleasant
Stayed 2 nights in Oct 2019

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Place to Stay in Kumamoto.

First of all, you must understand that this is a business hotel and what that means in Japan. So, yes the rooms are small but compared to other business hotels I have stayed at, they are actually a bit larger. Bathrooms are tiny, but this one had a tub whereas the others did not. Green Rich is clean. The staff is ready to assist. Their English may not be great, but when I had trouble figuring out the AC control, one of the staff accompanied me to the room to explain it. That's customer service! Breakfast was fabulous. Well worth the amount charged. Everything was freshly prepared and in large quantities. Is it a "bacon and eggs" kind of breakfast? No, but it is an outstanding Japanese one. Location is perfect. The hotel sits across the street from the street car and a bus stop is less than a block away. There is a beautiful park just behind the hotel with walking paths throughout. To "seal the deal", the price of the room was very reasonable. Despite what others have said in their reviews, this is a perfect place to stay in Kumamoto City.
Stayed 7 nights in Sep 2019

4/10 Poor

Cherry

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The furnitures are old and smelly. The room is dusty. Air cond is not cold. Location is good as tram station is just in front of the hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice. near by suizenzi koen. busstop. tram. very good choice
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many people say the rooms are tiny, and yes, they are small, but they are not too inconveniently small. I actually quite like the layout. The location of the hotel is perfect: 15 steps away from a convenient tram station (from which you can easily go to the biggest shopping district in Kumamoto), and a few minutes away from the famous Suizenji park. I could see the park from my room and I really liked it. I think the price of this hotel is great considering the location of it.
Stayed 1 night in Dec 2018

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Too small for comfort

Room too small for family of four No space to mover round
Stayed 1 night in Dec 2018

6/10 Okay

ang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Small and not family friendly room.

The room was absolutely tiny, we used a triple room. We had to climb over 2 beds to get to the inner most one, and there was no walkway. There was also no proper place to put our luggage, we took turns to open and close our luggage. There were also no convenience stores nearby.
Stayed 1 night in Nov 2018

10/10 Excellent

Tanya, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

The hotel is close to suizenji park and there is a tram station right in front. The staff were really helpful and speak english. We forgot a bag in a bus we took and the staff helped us call the bus company and we got our bag back.
Stayed 1 night in Jun 2018

8/10 Good

Hojoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good place to stay.

Fairly good compared to the price. Great breakfast meal, worth more than the price. Location is good enough: right in front of the tram station, and 15-min walk from the JR station. Staffs are friendly, and one of them could speak Korean well enough. There’s Suizenjikoen within 5-minute walk, which is a great place to visit.
Stayed 1 night in Oct 2017

8/10 Good

Taylor, New York

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

nice, very near city train

Easy to have breakfast, very near to the city train station
Stayed 6 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Andrew, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TV not working. room too small.

have no info for guests for nearby attractions. poor parking place. hotel under renovation

8/10 Good

Keiji

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

reishiro

Stayed 1 night in Jul 2025

6/10 Okay

ROSANA MEGUMI

Travelled with family
Liked: Cleanliness, staff & service, amenities
宿泊費は比較的安いと思います。 部屋は少し狭いが清潔でした。 熊本駅まで市電で移動出来て便利です。
Stayed 2 nights in Jul 2025

6/10 Okay

YUSUKE

Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

安いから仕方ないのかな

スタッフは親切です。 同じ名前の宮崎のホテルがとても良かったのですが、同じだと思ったら部屋も食事も随分グレードが違いました。
Stayed 1 night in Mar 2025

4/10 Poor

kazufumi

Disliked: Staff & service, property conditions & facilities, room comfort

駐車場が予約制

駐車場が宿泊予約の済に有りになっているが駐車場は別予約。 記載はしない方が良い。 トラブルし配慮が足らない。
Stayed 1 night in Feb 2025