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Ace Hotel Kyoto

4.0 star property

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Photo gallery for Ace Hotel Kyoto

2 restaurants, Mexican cuisine
Reception
2 restaurants, Mexican cuisine
Exterior
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Room service

Explore the area

View in a map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185
  • Place, Nishiki Market
    ‪9 min walk‬
  • Place, Nijō Castle
    ‪14 min walk‬
  • Place, Kiyomizu Temple
    ‪5 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down duvets, minibar

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | 1 bedroom, premium bedding, down duvets, minibar

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down duvets, minibar

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down duvets, minibar

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(13 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(21 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

1 bedroom, premium bedding, down duvets, minibar

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

8.8 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | 1 bedroom, premium bedding, down duvets, minibar

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

1 bedroom, premium bedding, down duvets, minibar

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.6 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

1 bedroom, premium bedding, down duvets, minibar

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.8 out of 10
Exceptional
(44 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Ace Hotel Kyoto

Luxury hotel connected to a shopping centre in Kyoto with 2 restaurants
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and free use of bicycles. Housekeeping is available on request.
Ace Hotel Kyoto offers 213 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at Ace Hotel Kyoto. During your stay, you'll be connected to a shopping centre and just a quick walk from Shijo Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • For dining with garden views, stop by Mr. Maurices Italian, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Kyoto International Manga Museum and 10 minutes on foot from Nishiki Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ace Hotel Kyoto offers its guests a 24-hour fitness centre and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Ace Hotel Kyoto.

This 4-star Kyoto hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Mr. Maurices Italian – This restaurant overlooks the garden. Guests can enjoy drinks at the bar.
STUMPTOWN – On-site coffee shop. Open daily.
PIOPIKO – This bar specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Open daily.
KOSA – On-site restaurant. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveller Hot List.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

  • Pets: JPY 14300 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for JPY 6215.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 4800 for adults and from JPY 4800 for children
  • Pet fee: JPY 14300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night
  • Hosted evening meal: JPY 14000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Reviews

Ace Hotel Kyoto Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 888 out of 1026 reviews
Rating 8 - Good. 89 out of 1026 reviews
Rating 6 - Okay. 26 out of 1026 reviews
Rating 4 - Poor. 13 out of 1026 reviews
Rating 2 - Terrible. 10 out of 1026 reviews

Reviews

10/10 Excellent

Maria Jose

Stayed 3 nights in Jun 2025

10/10 Excellent

Shahab

Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
amazing experience
Stayed 4 nights in May 2025

4/10 Poor

Andrea

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Apart from the fact that we didn’t love the whole hipster vibe, we have some comments on our tatami suite: - the beds and pillows were so hard our backs hurt in the morning - lack of light in the bathrooms and throughout the suite - restaurant food was overpriced for what it was Loved Kyoto, but Ace was not our speed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shea

Stayed 3 nights in Jun 2025

10/10 Excellent

Lon

Stayed 6 nights in Jun 2025

8/10 Good

james

Stayed 6 nights in Jun 2025

10/10 Excellent

Joanne Yum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ace hotels never disappoint us. We’ve stayed at the Ace in LA a couple of times and was excited to check out the Ace in Kyoto. The room we booked for 3 (standard twin) was spacious and clean. The decor is always very nice as well. Our reservation included free breakfast for 2 and the food was great and filling. There’s a shopping center and train station conveniently located out their side door. Customer service is always great and we can’t wait to return for another visit in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Fernando

Stayed 3 nights in Jun 2025

10/10 Excellent

Seungeun, Brookline

Stayed 2 nights in Jun 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Tokyo location of the property was excellent
Stayed 5 nights in May 2025

10/10 Excellent

Matthew G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great hotel! Our rooms were very spacious and bright. I loved the having the soaking tubs, too. Their restaurant recs were always good.
Stayed 4 nights in Jun 2025

8/10 Good

Kalika

Liked: Cleanliness, staff & service, property conditions & facilities
Solid 4.5 stars. Good service, food and comfortable room. Lobby could have been a little more cozy.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ryan, Myrtle Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were extremely helpful and extremely intelligent. They remembered even little details about us. Beautiful, wonderful people! We stayed in 6 different hotels across Tokyo, Kyoto, Osaka, Hakone, Nikko and the Ace was definitely the best!
Stayed 5 nights in Jun 2025

10/10 Excellent

Kyle

Stayed 1 night in May 2025

10/10 Excellent

OSCAR, La habra heights

Stayed 3 nights in Jun 2025

10/10 Excellent

Wendee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Odessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Stumptown coffeehouse on site is delicious. The second night, we enjoyed delicious cocktails on the second floor bar.
Stayed 4 nights in Jun 2025

10/10 Excellent

YAKOV

Liked: Cleanliness, property conditions & facilities
It was great all around:)
Stayed 5 nights in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with a friendly and helpful reception, the only criticism is the service in the bar wasn’t as welcoming as at other Japanese hotels. Saying that the rooms are wonderful and well appointed and we had a wonderful lunch in the hotel as well.
Stayed 4 nights in May 2025

8/10 Good

Anoop

Stayed 2 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent. Staff were helpful and friendly. The breakfast was set up to order complete meals. The only concern was temperature was warm and not hot in temperature. Roof top bar was excellent For it's ambiance. Unusual to have vinyl records to play. Main shopping malls were a little to far away to walk if you tired.
Stayed 3 nights in Jun 2025