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Hotel ALZA KYOTO

4.0 star property

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Photo gallery for Hotel ALZA KYOTO

Front of property – evening/night
Interior
Comfort Double Room | 1 bedroom, premium bedding, down duvets, pillow-top beds
Balcony view
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
3-33, Benzaitencho, Higashiyama-ku, Kyoto, Kyoto, 605-0086
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Kawaramachi Street
    ‪4 min walk‬
  • Place, Yasaka Shrine
    ‪7 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪60 min drive‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Comfort Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Twin Room, River View, Corner

Premium Twin Room, River View, Corner | 1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Twin Room, River View, Corner

10.0 out of 10
Exceptional
(10 reviews)
  • 45 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room, River View

Deluxe Double Room, River View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, River View

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Double Room, River View

9.6 out of 10
Exceptional
(15 reviews)
  • 34 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Bathtub, City View

Superior Double Room, Bathtub, City View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Double Room, Bathtub, City View

10.0 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Twin Room, City View, Corner

Premium Twin Room, City View, Corner | 1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Twin Room, City View, Corner

10.0 out of 10
Exceptional
(7 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Comfort Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, City View

Executive Twin Room, City View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Twin Room, City View

  • 52 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Comfort Twin

Deluxe Comfort Twin | 1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Comfort Twin

  • 48 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Corner Premium Double, River View

Corner Premium Double, River View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Corner Premium Double, River View

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel ALZA KYOTO

Boardwalk/promenade hotel in Kyoto with a 24-hour front desk
Concierge services, dry cleaning and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel ALZA KYOTO offers 21 accommodations with a safe and complimentary bottles of water. This individually furnished accommodation includes desks. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us they can't get enough of Hotel ALZA KYOTO's great location. During your stay, you're just a quick walk from Shijo Street. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the spaciousness and nice bathrooms
  • Steps from Gion Tatsumi Bridge and 3 minutes on foot from Machikado Minaport
Hotel ALZA KYOTO offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Hotel ALZA KYOTO also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 6,000 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: JPY 2,860 for adults and JPY 2,860 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river
  • On the boardwalk/promenade

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children age 0-11. Guests may bring their own food for children or pay the listed breakfast fee at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2860 for adults and from JPY 2860 for children
  • Nearby parking fee: JPY 6000 per day (3281 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel ALZA
ALZA KYOTO
Hotel ALZA KYOTO Hotel
Hotel ALZA KYOTO Kyoto
Hotel ALZA KYOTO Hotel Kyoto

Reviews

Hotel ALZA KYOTO Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 399 out of 444 reviews
Rating 8 - Good. 33 out of 444 reviews
Rating 6 - Okay. 9 out of 444 reviews
Rating 4 - Poor. 0 out of 444 reviews
Rating 2 - Terrible. 3 out of 444 reviews

Reviews

10/10 Excellent

Christopher

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and beautiful rooms

The room we stayed in was really beautiful, with lacquered furniture and breakfast trays. It was also very spacious. The hotel is very well located in the heart of Gion, surrounded by many sights and restaurants.
Stayed 5 nights in Aug 2025

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in the heart of Gion.

Wonderful hotel in the heart of Gion. The room and the bathroom were spacious and luxurious. Convenient base for seeing Kyoto. Helpful and friendly staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful small hotel. Everything perfect
Stayed 3 nights in Aug 2025

10/10 Excellent

Pramode

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Traditional Japanese feel. Great location. No dining options at the hotel but restaurants and bars close.
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and excellent rooms.

Great location and excellent rooms and service. Lots of walking distance food options. Cabs are easy to find. Enjoyed our stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really loved our stay there, thank you!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located in walking tourist areas (Gion district, shopping areas, etc), Seven Eleven store is a few steps away. Breakfast is served in the room either Japanese breakfast style or Western breakfast style. I liked Japanese breakfast style. Staff speaks English, professional, friendly, and helpful. There are complimentary personal hygiene items (hairbrush, razor, toothpaste, toothbrushes, face masks, etc). I like the shower, the location of the property, many restaurants/shops in walking distance
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So glad we booked this hotel. Location was perfect. Not far from train and bus stations and easy to take cab. Plenty of food choice and great options nearby. The hotel offers daily cleaning as well, which is rare for Japan. Even our Japanese friends came to join us and stayed at the same hotel were impressed. Service was excellent and no issue in communication. We had our luggage sent via agent and it reached before us. The hotel staff nicely put it before we arrived and gave us an early check in. Highly recommended the hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carmelo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
spacious rooms, quite, great location, close to transport
Stayed 4 nights in Jul 2025

10/10 Excellent

Mariya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I just left Hotel Alza and already miss it. We stayed in numerous hotels during our vacation in Japan and hotel Alza was by far the best one. The room was spacious, especially by Japanese standards, bed soft and comfortable, bathroom with jazuzi tub, warm and friendly staff. I absolutely loved their pajamas. I didn't know what to expect from a 2-star hotel but it definitely surpassed my expectations. It felt like a 5 star hotel. They provided welcome snack, shaving razors, face sheet masks, mouthwash, all the things that other 5 star hotels didn't provide. Location was fantastic, convenient to major sightseeing points. Kyoto has a ton of hotels to choose from, but I would definitely return to this one.
Stayed 3 nights in Jul 2025

6/10 Okay

Sal

Stayed 1 night in Jun 2025

10/10 Excellent

Shahrokh, SEATTLE

Liked: Cleanliness, property conditions & facilities
Awesome location , room super comfortable, and great air conditioning.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dana, Washington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful size room for our family with two kids and the location to subway and Dontobori was perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mihnea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, service, location, all the amenities, (unless you want gym/pool/restaurant). Breakfast in room was great. Only complaint, our room had some windows without blackout treatments, but an eye mask solved that easily. Would stay again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Esther, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Near Gion. Comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, relaxing and spacious in prime location
Stayed 2 nights in Jun 2025

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, very well furnished. Beautiful decor. Incredible shower/spa.
Stayed 1 night in Jun 2025

10/10 Excellent

Mery

Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alza Kyoto was hands down the best of the four hotels I stayed in during my trip to Japan. The location is unbeatable—perfectly situated near transportation and major tourist sites, making it easy to explore the city. The room was spotless, modern, and filled with high-tech touches that made the stay extra comfortable. One of the highlights? A jacuzzi tub with a built-in TV—such a relaxing treat after a day of sightseeing. Everything about my stay felt thoughtful and top-quality. Highly recommended!
Stayed 2 nights in Jun 2025