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voco Laguna Hills by IHG

3.0 star property

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Exterior
Property amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
25205 La Paz Rd, Laguna Hills, CA, 92653
  • Place, Burke Williams Day Spa Mission Viejo
    ‪3 min drive‬
  • Place, Saddleback Memorial Medical Center
    ‪3 min drive‬
  • Place, The Shops at Mission Viejo
    ‪3 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Living Area)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area, Powder Room)

Suite, 1 King Bed (Living Area, Powder Room) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Living Area, Powder Room)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Roll-in Shower (Communications, Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Roll-in Shower (Communications, Mobility Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Transfer Shower (Communications, Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Transfer Shower (Communications, Mobility Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

7.2 out of 10
Good
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

1 King Suite Living Area Powder Room

  • Sleeps 3

Standard King Room

  • Sleeps 2

Standard Room With Two Double Beds

  • Sleeps 4

2 Double Communications Mobility Accessible Roll In Showerr

  • Sleeps 4

2 Double Communication Mobility Accessible Transfer Shower

  • Sleeps 4

King Suite With Living Area

  • Sleeps 3

1 King Standard Communications Mobililty Accessible

  • Sleeps 2

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About this property

voco Laguna Hills by IHG

Hotel with a rooftop terrace, in the vicinity of Mission San Juan Capistrano
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business centre and Access to hot tub are on-site. Housekeeping is available on request.
Voco Laguna Hills by IHG offers 148 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers and hairdryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at voco Laguna Hills by IHG. During your stay, you'll be close to Mission Viejo Country Club. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Mission San Juan Capistrano and 12 minutes from Orange County Great Park
  • Cats and dogs welcome for a fee (restrictions apply)
Voco Laguna Hills by IHG offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 11000 square feet (1022 square metres) and includes conference space. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly voco Laguna Hills by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Laguna Hills hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
The Hills Café – This café serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Hills Café

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Firepit
  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Uncovered self-parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel
voco Laguna Hills Hotel
voco The Hills Hotel by IHG
voco Laguna Hills Laguna Hills
voco Laguna Hills an IHG hotel
voco The Hills Hotel an IHG Hotel

voco Laguna Hills by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 461 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 86 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Aida

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
At check-in the staff neglected to tell us that the water was shut-off for the entire hotel and they had no idea for how long it would be shut-off and there was nothing they can do about it! Young adults were loudly parting in every room No apologies from the staff what so ever!!!!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Amenities
Bar staff (Alex) was very nice and alcohol selection was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Shafa

Stayed 1 night in Oct 2025

6/10 Okay

Tamara

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice place but it is right off of I5 so there is a lot of road noise during the night.
Stayed 2 nights in Oct 2025

6/10 Okay

Clinton

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

binging

Stayed 1 night in Oct 2025

6/10 Okay

Melisa

Travelled with group
Liked: Staff & service, room comfort
There were ants in the bathroom. The water was shut off in the middle of showers and getting ready. Disappointed for the money spent. This trip was for my 50th Bday vacation.
Stayed 3 nights in Oct 2025

10/10 Excellent

Courtney

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Cassandra

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel was nice, but it is very run down
Stayed 2 nights in Sep 2025

6/10 Okay

Ehren

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This Voco hotel sits adjacent to the freeway, so access is good but if you’re facing the freeway it can get a little noisy. Decor has been thoughtfully updated, but the maintenance of the property leaves something to be desired. Peeling wallpaper, trim boards falling off the sink cabinetry and doors, missing cover plates over electrical wires, open holes in ceiling drywall, and multiple large and flammable items in emergency stairwells (last three are code violations) all contribute to a sense that no one cares. The front desk staff were also mixed. Some generally polite and others seems to be faking interest and politeness and actually seemed pissed that we had booked through Expedia. We will look for a different hotel next time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze. The staff was very friendly and welcoming. Rooms are nice and clean. The bed was amazing. Had a great night sleep. Would highly recommend and will make this my go to hotel when im in town. Pleased customer here
Stayed 1 night in Oct 2025

10/10 Excellent

ATHARVA

Clean room
Stayed 3 nights in Sep 2025

2/10 Terrible

Daryl

Stayed 1 night in Oct 2025

8/10 Good

Addie

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

tiffany

Liked: Cleanliness
2nd time staying here. We will book again
Stayed 4 nights in Sep 2025

10/10 Excellent

Marla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and kind staff.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk was very accommodating. Nice room
Stayed 1 night in Sep 2025

10/10 Excellent

Amy, Murrieta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not bad, water pressure was low, but it was reasonably priced & it was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

chris

Stayed 1 night in Sep 2025

6/10 Okay

LeAnn

Liked: Cleanliness, property conditions & facilities

Nice but not comfortable

Nice room and hotel. Very uncomfortable bed. Bedding nice but the bed was so hard it was painful. The restaurants were not delicious! The coffee was Folgers and the nachos were blah. It was nice that they did service our room during our tow night stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jared

Stayed 2 nights in Sep 2025