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Tru By Hilton Lake Charles

3.5 star property

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Photo gallery for Tru By Hilton Lake Charles

Reception
Room, 2 Queen Beds | Desk, iron/ironing board, free cots/infant beds, free WiFi
Terrace/patio
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
1220 W Prien Lake Rd, Lake Charles, LA, 70601
  • Golden Nugget
    ‪3 min drive‬
  • Lauberge Casino Lake Charles
    ‪3 min drive‬
  • McNeese State University
    ‪4 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.2 out of 5, Very good, 1,002 reviews
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includes taxes & fees
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About this property

Tru By Hilton Lake Charles

Hotel with free breakfast, near Lauberge Casino Lake Charles
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and an arcade/games room.
Tru By Hilton Lake Charles offers 98 accommodations with complimentary bathrobes and a hairdryer. Premium satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Tru By Hilton Lake Charles's great location gets high marks from our customers. During your stay, you'll be within walking distance of Magnolia Square Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Lauberge Casino Lake Charles and 5 minutes from Golden Nugget
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a terrace, and an arcade/games room are also featured at the business-friendly Tru By Hilton Lake Charles. Self parking is free.

This 3.5-star Lake Charles hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Tru By Hilton Lake Charles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 567 out of 855 reviews
Rating 8 - Good. 189 out of 855 reviews
Rating 6 - Okay. 52 out of 855 reviews
Rating 4 - Poor. 20 out of 855 reviews
Rating 2 - Terrible. 27 out of 855 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

NATASHA, PALACIOS

Stayed 1 night in Jun 2025

10/10 Excellent

Carlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious room. Nice lounge area and breakfast was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Travelled with family, Travelled with pets
Really cool spot. Fish from the property! There's a canal behind the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Brittni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lacey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It's a new age looking hotel with vibrant colors and modern furnishings. Clean and safe.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is really nice place. We checked in late still was quick and easy. Property is buried in horseshoe of hotels so make left and quick right. Leaving is nightmare. Light at I210 will backup traffic horribly plan for 15-20 minutes to leave the side street.
Stayed 1 night in May 2025

8/10 Good

Barbara, Baton Rouge

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very nice property, felt safe!
Stayed 2 nights in May 2025

10/10 Excellent

Beatrich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in May 2025

10/10 Excellent

Jacques Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay, super clean, very friendly, access to everything
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Room was a little musty. Air was turned off

I love the chain of Tru hotels and use them when traveling often. In this instance, being in the South and the humidity, it was a little yucky when we got to the room. The air was turned off. The room had a bad stinky odor and just smelled badly. We were only going to sleep and immediately had plans to leave so I turned on the air and left. It still smelled musty once we returned, but we went ahead and turned the air down a little extra and kept it running.
Stayed 1 night in May 2025

10/10 Excellent

Shondula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The decor and choice of colors are inviting.
Stayed 1 night in May 2025

8/10 Good

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Charles

Great location.
Stayed 2 nights in May 2025

10/10 Excellent

Mauricio, Houston

Stayed 1 night in May 2025

10/10 Excellent

Diona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The times that we have stayed at this hotel was amazing. All the way from the check to the check out. Service was amazing. The room was very comfortable. All in all we had a great experience... I would highly recommend this place.
Stayed 1 night in May 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this hotel for our family weekend getaway following graduation, and it exceeded our expectations in terms of location. From the moment we checked in to our interactions with the cleaning staff, everyone was exceptional. The customer service we received was outstanding, and I wholeheartedly recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Christine L, Huntington Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great simple breakfast, Danielle was great.
Stayed 6 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

hunter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Katie

Stayed 1 night in May 2025

6/10 Okay

Nicki, Prairieville

Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean, Staff was excellent and friendly!!
Stayed 1 night in May 2025

10/10 Excellent

Maria

Stayed 1 night in Feb 2025