2/10 Terrible
Ray
18 Aug 2025
I recently stayed at the Sonesta and unfortunately had a very disappointing experience. For over four days there was constant stomping and heavy noise coming from the room above me. I called the front desk and complained four days in a row, but the issue continued throughout my stay.
I want to be clear that I am not blaming the staff, as they were polite and responsive when I called. However, the noise was never resolved, and because of it I lost multiple days of work and rest. This was extremely frustrating and made my stay unpleasant.
I hope management takes this seriously and provides a solution or compensation, as I feel this was not the level of service and comfort I expected from Sonesta.
Ray
Stayed 11 nights in Aug 2025





















