2/10 Terrible
Peter r
31 Aug 2025
I tried to cancel my reservation booked for the end of August 2025 due to my airline. Air Canada went on strike so I couldn’t go to Italy and stay at the hotel. I called the hotel and explained the circumstances and they refused to grant my cancellation and completely charged me the full amount for the room I felt that this is very poor With no understanding about things are out of your control. Very poor customer service.
Peter r
Stayed 2 nights in Jul 2025




























