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Border House at Crystal Bay Casino

3.0 star property

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Photo gallery for Border House at Crystal Bay Casino

Exterior detail
Free toiletries, bathrobes, towels
Deluxe Double Room #6 | Frette Italian sheets, premium bedding, down duvets, in-room safe
Casino
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
14 State Highway 28, Crystal Bay, NV, 89402
  • Place, Crystal Bay Casino
    ‪1 min walk‬
  • Place, Jim Kelley's Tahoe Nugget Casino
    ‪1 min walk‬
  • Place, Cal Neva Casino
    ‪6 min walk‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪55 min drive‬

Room options

View all photos for Classic Room #1

Classic Room #1 | Frette Italian sheets, premium bedding, down duvets, in-room safe

Classic Room #1

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room #3

Comfort Room #3 | Frette Italian sheets, premium bedding, down duvets, in-room safe

Comfort Room #3

7.6 out of 10
Good
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room #2

Frette Italian sheets, premium bedding, down duvets, in-room safe

Comfort Double Room #2

8.8 out of 10
Excellent
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, Accessible #4

Classic Room, Accessible #4 | Frette Italian sheets, premium bedding, down duvets, in-room safe

Classic Room, Accessible #4

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room #9

Deluxe Room #9 | Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Room #9

8.4 out of 10
Very good
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room #6

Deluxe Double Room #6 | Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room #6

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Room #11

Luxury Room #11 | Frette Italian sheets, premium bedding, down duvets, in-room safe

Luxury Room #11

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double Room #7

Frette Italian sheets, premium bedding, down duvets, in-room safe

Comfort Double Room #7

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Comfort Room #8

Comfort Room #8 | Frette Italian sheets, premium bedding, down duvets, in-room safe

Comfort Room #8

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Border House at Crystal Bay Casino

This smoke-free hotel features a casino, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe and a garden are on-site. Housekeeping is available on request.
Border House at Crystal Bay Casino offers 9 accommodations with a safe and coffee/tea makers. Beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

During your stay at Border House at Crystal Bay Casino, you're just a quick walk from Crystal Bay Casino. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Steps from Crystal Bay Casino and Jim Kelley's Tahoe Nugget Casino
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A casino, a sportsbook, and a garden are also featured at Border House at Crystal Bay Casino. Self parking is free.

This 3-star Crystal Bay hotel is smoke free.

Border House at Crystal Bay Casino has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 10 gaming tables
  • 200 slot machines
  • Casino (15,000 square foot of space)
  • Sportsbook

Guest services

  • Housekeeping on request

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 22 July 2026 to 27 July 2026 (dates subject to change).

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property does not have a front desk. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Border House At Crystal Casino
Border House at Crystal Bay Casino Hotel
Border House at Crystal Bay Casino Crystal Bay
Border House at Crystal Bay Casino Hotel Crystal Bay

Border House at Crystal Bay Casino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 190 out of 356 reviews
Rating 8 - Good. 88 out of 356 reviews
Rating 6 - Okay. 48 out of 356 reviews
Rating 4 - Poor. 17 out of 356 reviews
Rating 2 - Terrible. 13 out of 356 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The room was really wonderful, spacious and with lots of character. My only gripe is that you have to check in at the Crystal Bay Club Casino next door which isn’t convenient and detracts from the historic ambiance of the Border House itself…
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Awesome in everyway! Coffee is located in the casino in mornings.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Clan room close to the venue. Highly suggest dinner reservations at the steak house.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The Border House is super cute! I loved the design of our comfy room and our nice jet tub. It was easy to park, easy to get in and out, and the staff were very helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice linens....towels and sheets. Good location. Covered garage parking included.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ARTIT

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect room with a fireplace and tub.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, Room was nice had fun at Crystal Bay Casino and food at the Steak house was excellent.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Carey

Liked: Cleanliness, amenities
Disliked: Staff & service
Fire
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff, clean and private rooms
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jeremy L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Chao

We booked the room online. Before we got there, we called the office and confirmed with their stuff that our room had two beds, not once but twice. However, when we checked in, the room has only one room. Apparently the stuff do not know their rooms at all. The only reason I gave two stars because their manger kindly provided some extra blankets and sheets to help out.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yuhui

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
The staff was so friendly
Stayed 1 night in Aug 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden gem! Comfortable bed, nice sheets and bathrobes.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent little boutique hotel. Quiet, comfortable room, staff responded quickly and courteously. We will stay there again.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and room.

We stayed here because we went to see Ward Davis. The concert and venue was awesome and the room was great. Service was great too. We would stay again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for the 4th of July weekend, and it was wonderful! This is such a charming property. Parking was easy, room was clean and comfortable. 10/10 would stay here again!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout , property and convenient.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was quaint, and the food was terrific. Staff were friendly and helpful. The hotel was quiet and conformable.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a couples getaway

Great location, beautiful room, comfy beds.....would stay again
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I impressed with this hotel, really convenient.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location and decor outstanding.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the outside old structure and the inside had been upgraded. Would love to know more about the history of the house.
Stayed 1 night in Aug 2025

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