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Lancaster House Hotel

4.0 star property

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Photo gallery for Lancaster House Hotel

Outdoor spa tub
Property video
Lobby sitting area
Daily buffet breakfast (GBP 17.00 per person)
Indoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Green Lane, Ellel, Scotforth, Lancaster, England, LA1 4GJ
  • Place, Lancaster University
    ‪1 min walk‬
  • Place, Nuffield Theatre
    ‪10 min walk‬
  • Place, Forrest Hills
    ‪19 min walk‬

Room options

View all photos for Luxury Studio Suite

Luxury Studio Suite | Room amenity

Luxury Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room (Twin Room)

Classic Double Room (Twin Room) | Premium bedding, in-room safe, individually decorated, desk

Classic Double Room (Twin Room)

9.0 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room (with a Single Bed)

Classic Double or Twin Room (with a Single Bed) | Premium bedding, in-room safe, individually decorated, desk

Classic Double or Twin Room (with a Single Bed)

7.8 out of 10
Good
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Apartment

Superior Apartment | Premium bedding, in-room safe, individually decorated, desk

Superior Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Lancaster House Hotel

An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site.
Lancaster House Hotel offers 99 accommodations with a safe and coffee/tea makers. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 18 years old are not allowed in the swimming pool, health club or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool, health club or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.
Our customers tell us that they can't get enough of the helpful staff at Lancaster House Hotel. During your stay, you'll be within walking distance of Nuffield Theatre. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Foodworks Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Lancaster University and 12 minutes on foot from Nuffield Theatre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Lancaster House Hotel, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Lancaster House Hotel. For a fee, parking is available.

This 4-star Lancaster hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Foodworks Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sandemans Bar and Lounge – This bar specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 17 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foodworks Restaurant
  • Sandemans Bar and Lounge

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night, plus a deposit of GBP 0.0 per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.00 for adults and from GBP 10 for children
  • Self-parking fee: GBP 12 per night
  • Pet deposit: GBP 0.0 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Lancaster House
Lancaster House Hotel
Lancaster House
Lancaster House Hotel Hotel
Lancaster House Hotel Lancaster
Lancaster House Hotel Hotel Lancaster

Lancaster House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
no instructions how to put the heating. crack in bathroom ceiling and a couple of the floor tiles cracked. the shower head not really any use - i am only 5ft 2ins and had to stand right at the back of the bath to at least get part of my hair wet to use shampoo. no bath mat and nearly slipped.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Travelled with group
Hotel is very nice in a good location. Staff were all excellent (young Katherine in the restaurant was brilliant!) Breakfast was really good. Food in the restaurant was lovely too. Don’t like having to pay (£12.00) to park in the hotels own car park, if I’d noticed this when booking I would have booked elsewhere. Also there was only one bath towel and one hand towel for the two of us……. Otherwise it was good..
Stayed 1 night in Nov 2025

4/10 Poor

Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great staff and lovely food.
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely room but there seemed to be a problem with the heating because it was rather chilly. I was dismayed to be charged £12 for parking as nowhere was it stated at the time of booking that it would be the case. I was told by the receptionist that it was a charge for Expedia who take the money. I shall enquire with them.
Stayed 1 night in Nov 2025

10/10 Excellent

christopher, southport

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and quiet
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with really good facilities. Staff were good and very polite. Really good room very spacious and great spa.
Stayed 1 night in Oct 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
The spa makes this hotel particularly good value.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan, Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel-would be even better with a lift. Friendly staff and very convenient location for gigs at Lancaster Uni.
Stayed 2 nights in Sep 2025

8/10 Good

Ian

Stayed 1 night in Nov 2025

8/10 Good

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

Bryn, Belper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay - only negative was evening menu options were limited and didn’t really suit our needs
Stayed 1 night in Oct 2025

10/10 Excellent

Francis

Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

6/10 Okay

SANDY

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In need of a complete renovation Rooms r dated, no coffee bar. No mini fridge , walls dirty Small tv with limited channels . Old drapes , carpet dirty, The older staff were wonderful, pleasant , informative. No onsite store, very limited amenities Lobby / pub needs a full redo as well Furniture old dated. Bedding old Definitely need to put some money into updating the hotel.
Stayed 10 nights in Sep 2025

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, nice bar, spa facilities were great, can't beat the hot tub in the pouring rain !!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated for the University, nice and quiet
Stayed 3 nights in Sep 2025

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Graham

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Shannon

Stayed one night on a business trip. Overall okay, but for £200+ a night I expected more. The hotel feels outdated and is probably more suited to the older generation. Food was overpriced and disappointing, £70 for four small plates with chicken, sausages and cauliflower steak tasting off. Service was quite slow due to staff shortages. The room had stains on the carpet, a patio door letting in water, and faulty doors that felt like they could come off the hinges at any point. Pillows sank in the middle but puffed up at the sides, leaving me with a sore neck. Positives were the pool, jacuzzi, sauna, and the cosy fire in reception. Fine for a quick trip, but I’d eat in Lancaster town instead. Would recommend a decor update.
Stayed 1 night in Sep 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Stayed 1 night in Sep 2025

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