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Tru by Hilton Lancaster East

2.5 star property

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Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Indoor pool
Lobby
Games room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Tanger Outlets Lancaster
    ‪6 min walk‬
  • Dutch Wonderland
    ‪6 min walk‬
  • Amish Farm and House
    ‪8 min walk‬
  • Lancaster, PA (LNS)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(113 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.6 out of 10
Excellent
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

avid hotel Lancaster by IHG

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  • Free WiFi
4.5 out of 5, Wonderful, 1,004 reviews
The price is €85
includes taxes & fees
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avid hotel Lancaster by IHG

About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, a short walk to Amish Farm and House
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Tru by Hilton Lancaster East offers 112 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Lancaster East. During your stay, you're just a quick walk from Amish Farm and House. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Amish Farm and House and Dutch Wonderland
  • Cats and dogs welcome for a fee
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Marie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like the room. We were given handicap room. The window curtain drapes were in poor condition... tried to pull it up in the morning and it wouldn't.. seemed broken ! Other Tru Hilton locations a lot better in property room convenience.
Stayed 1 night in May 2025

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property around many great dining and shopping opportunities.
Stayed 3 nights in Jun 2025

10/10 Excellent

LINDA, Malden

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great breakfast. Need a fan in bathroom.
Stayed 1 night in Jun 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Should have been given a room on the opposite side, with the road nearby, it was noisy with the truck traffic at night.
Stayed 1 night in Jun 2025

10/10 Excellent

Generoso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family had a wonderful time staying in this hotel. Room is nice- decor is pleasing to the eyes, great amenities, refrigerator, no microwave, no cofee maker. However, lobby has 24 hours coffee and hot water available. Staff are accomodating especially when my husband and I asked if we can get cold drinking water to refill our water bottle for the night consumption since we run out of bottled water. We really appreciated that gesture. Location is very convenient to restaurants, and most of all we love that it is just minutes walk to the Lancaster Tanger Mall. My sister & I really got excited that the mall is around the corner. Breakfast choices is also good. Eggs, sausages, pancakes, oatmeal, bread, bagels, cereal, yogurt, varieties of juices, fruits, complete condiments. Love this place! Hope to come back again.
Stayed 2 nights in May 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Nice pool.
Stayed 1 night in Jun 2025

2/10 Terrible

Llewellyn

Disliked: Cleanliness, staff & service, property conditions & facilities
It Started when we arrived the lady at the front desk could not find the keys we were standing around for about 30 minutes when she finally found the keys and handed it over to me when we entered the elevator it had a funny odor. The next day the room was not made for reasons unknown to me the second day I had to ask for fresh towels and to clean the room carpets in the hall were in bad condition and did not expect this from a Hilton chain I have stayed in several Hiltons and this was the worst one never again at this location will I stay at.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Vince

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome!! Loved the happy vibe and lemon soap!!!
Stayed 1 night in May 2025

6/10 Okay

Geraldine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
One person doing check in, phone reservations, answering questions and getting pool towels! Waited 25 minutes to check in. Room small Ann no place to put folded clothes. I laid $300 for this and it wasn’t worth it! I won’t stay at a Tru again. Way below the Hilton standards.
Stayed 1 night in May 2025

2/10 Terrible

Pavlo

Stayed 1 night in May 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in with Dena was great. Room was clean and comfortable. Hallways were not clean. Breakfast wasn't good. Hotel is on a noisy busy road/street. Location was great.
Stayed 1 night in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

YUCHENG

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the prices are extremely reasonable and the location was perfect.
Stayed 1 night in May 2025

10/10 Excellent

Wei, Rockville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and welcoming facility. Delicious breakfast. Approximately a 7-minute walk to Dutch Wonderland saves you about a $20 parking fee at the amusement park. The Texas Steakhouse is just across the road, but remember to call ahead to put your name on the waiting list; otherwise, you may wait in line for an hour.
Stayed 1 night in May 2025

10/10 Excellent

Wei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2025

8/10 Good

Marie

Stayed 1 night in May 2025

10/10 Excellent

seung an

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Very clean, lovely environment, so accessible. Had such a fabulous experience!!
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and breakfast was delicious.
Stayed 1 night in May 2025