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Tru by Hilton Lancaster East

2.5 star property

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Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior
Games room
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Place, Tanger Outlets Lancaster
    ‪6 min walk‬
  • Place, Dutch Wonderland
    ‪6 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(61 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(114 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(10 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Hearing Accessible Room With 2 Queen Beds And Roll-in Shower

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Similar properties

Exterior
Parkview Inn & Suites Lancaster
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,052 reviews
The price is €98
includes taxes & fees
3 Nov - 4 Nov
Parkview Inn & Suites Lancaster

About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, 8-minute walk to Amish Farm and House
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Tru by Hilton Lancaster East offers 112 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Lancaster East. During your stay, you're just a quick walk from Amish Farm and House. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 10-minute walk of Amish Farm and House and Dutch Wonderland
  • Cats and dogs welcome for a fee
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Reviews

Tru by Hilton Lancaster East Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 595 out of 1006 reviews
Rating 8 - Good. 235 out of 1006 reviews
Rating 6 - Okay. 94 out of 1006 reviews
Rating 4 - Poor. 43 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

Reviews

6/10 Okay

Franchesca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Needs better customer service at the front desk
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed here before and it was the same as before. Good breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Amenities
The breakfast was decent. We enjoyed the pancake machine, and all of the options that went along with it. Deana at the front desk was very pleasant and very helpful. I didnt care for the pool. I felt it was blah. The water didnt look or feel clean. Maybe because it was a salt pool? I didnt care for the overall service either. I requested trash pick up and fresh towels early in the morning before house keeping arrived. I returned to my room around 4 or 5pm and my request hadnt been fulfilled. I did however, run into a housekeeping staff member who reeked of marijuana. There were chairs in the lobby that were very stained. We had a hard time with our tv as well. We didnt use it at all the second night because it didnt work, the third night we unplugged everything and plugged it back in and it worked. Overall, this hotel was quiet, staff was pleasant, it was generally clean, food wasnt terrible. Would i return? Eh. Ill probably try a different hotel next time.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget property. 3rd time
Stayed 1 night in Jul 2025

8/10 Good

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Melvin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love to stay with the family. The staff very familiar. Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Steve

Travelled with family
Liked: Staff & service

ok hotel

It could have been cleaner the hallways were visibly dirty, I've been to this hotel before and it seems as though they are not keeping up with the maintenance very well
Stayed 1 night in Jul 2025

10/10 Excellent

Wale

Travelled with family
Liked: Amenities
great
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean nice hotel with a very good hot breakfast and fresh options. Coffee, tea & hot chocolate 24hrs a day. The pool water appeared a little cloudy. The lighting in the rooms was exceptionally good and the beds were pretty comfortable. The $25 per night incidental fee hold was excessive as we took 2 rooms. Overall a good value for the money. I would recommend
Stayed 2 nights in Jul 2025

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness
Thanks
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Willie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've used the Hilton hotel in every place we've traveled and it has always been a rewarding experience. Their staff is so friendly and polite. They go above and beyond to make your stay a pleasant one. My wife and I go to the Sight and Sound theater every year to catch their new production, and every year we stay at the Hilton. Now I must tell you, you have to book your reservation far in advance because they fill up fast. I've already purchased my tickets for next year's new production and we've already secured our reservation at Tru by Hilton hotel.
Sight and Sound Theater production of Noah.
Stayed 1 night in Mar 2025

8/10 Good

Taka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean, great breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of access. Location near local events
Stayed 3 nights in Jul 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day get away

Room was very clean but pretty small for a single king.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jul 2025

8/10 Good

Tisha

Stayed 3 nights in Jul 2025

6/10 Okay

Hector

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The room wasn’t very clean. Staff was nice. Pool was green. Plenty of places to eat near by.
Stayed 1 night in Jun 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Melvin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to travel to Lancaster just to relaxx and stay in Thru by Hilton it’s been for years. It’s feel like Home.
Stayed 1 night in Jul 2025

10/10 Excellent

Blessing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t stop talking about This place We had the best time, tho short stayed but I truly enjoyed it with my family The staff are really great. The food is so yummy Fastest check in of all time. Thank you all.
Stayed 1 night in Jul 2025