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Quality Suites Lansing West

2.5 star property

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Photo gallery for Quality Suites Lansing West

Lobby
Exterior
41-inch TV with cable channels
Terrace/patio
Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
901 Delta Commerce Dr, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪6 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(52 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(57 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Suites Lansing West

Hotel in Lansing with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Quality Suites Lansing West offers 115 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Quality Suites Lansing West gets high marks from our customers. During your stay, you're just a quick walk from Horrocks Farm Market. Free WiFi in public areas, free self-parking and a gym are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 9 minutes on foot from Horrocks Farm Market and a 3-minute drive from Lansing Mall
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is served daily. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Quality Suites Lansing West. Free self parking is available. A complete renovation of Quality Suites Lansing West was completed in April 2019.
Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - April 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Hotel
Quality Suites Hotel Lansing
Quality Suites Lansing
Lansing Quality Inn
Quality Inn Lansing
Quality Suites Lansing Hotel
Quality Hotel Lansing
Quality Suites
Quality Suites Lansing Hotel
Quality Suites Lansing Lansing
Quality Suites Lansing Hotel Lansing

Quality Suites Lansing West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 573 out of 1007 reviews
Rating 8 - Good. 225 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 49 out of 1007 reviews
Rating 2 - Terrible. 58 out of 1007 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay option for West Lansing area

The staff is great and the location is super convenient (close to highway and main streets going through Lansing) The hotel is in fair shape. Lots of dining options and shopping nearby.
Stayed 1 night in Aug 2025

8/10 Good

Lynn

Disliked: Property conditions & facilities
This no nonsense property w a decent breakfast included probably has some better rooms than the one I stayed in where no lights on one wall worked, the commode barely flushed and the shower showed signs of severe water damage and deterioration. The staff was polite, the room was comfortable even though pretty dusky. It was too late and I was too tired to ask to change rooms but I’m guessing they would have made that happen.

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service
Carpet could be replaced/upgraded. Tired and worn looking
Stayed 1 night in Aug 2025

10/10 Excellent

Shanuka

Stayed 3 nights in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean staff is friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jeremy

Stayed 1 night in Aug 2025

8/10 Good

Lori

Stayed 2 nights in Aug 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Aug 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The owners seem to be very present in assuring smooth operations
Stayed 3 nights in Aug 2025

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel
Stayed 2 nights in Aug 2025

8/10 Good

Melissa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann

Had a very good stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Paige

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was surprised by how nice it was compared to other Quality brands. Breakfast could be better, that was my only con.
Stayed 1 night in Aug 2025

6/10 Okay

Phillip

Travelled with partner
Liked: Staff & service
The living room and bedroom areas were large but the bathroom was very small. The air conditioning unit made a lot of noise when it kicked off and on and did not keep the room quite as cool as I wanted. Overall, it was fine considering how low the price was.
Stayed 1 night in Aug 2025

8/10 Good

Kim

Liked: Staff & service
Hotel is a little run down but staff are great and breakfast area clean. Could use carpet cleaning/replacement
Stayed 1 night in Aug 2025

2/10 Terrible

Joseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Night stand broke when we checked and fell on my kneee and our clothes! The next room remote did not work! Was Judy a complete mess
Stayed 1 night in Aug 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not say here
Stayed 2 nights in Aug 2025

6/10 Okay

muhammad, Vaughan

Disliked: Property conditions & facilities
Property
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

6/10 Okay

Sergio, Olive Branch

Travelled with partner
Liked: Staff & service
Good
Stayed 1 night in Aug 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times when visiting our home town. The hotel interior and lobby is very nice and comfortable. The roominess of the suites provides additional comfort. We love the free hot breakfast which we look forward to each morning.
Stayed 2 nights in Aug 2025