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Comfort Suites University Las Cruces

2.5 star property

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Photo gallery for Comfort Suites University Las Cruces

Lobby
Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
2101 S Triviz Drive, Las Cruces, NM, 88001
  • New Mexico State University
    ‪2 min walk‬
  • Mesilla Valley Mall
    ‪3 min drive‬
  • New Mexico Farm and Ranch Heritage Museum
    ‪3 min drive‬
  • Las Cruces, NM (LRU-Las Cruces Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Promotional)

Room, 2 Queen Beds, Accessible, Non Smoking (Promotional) | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Promotional)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

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4.1 out of 5, Very good, (2119)
The price is €69
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includes taxes & fees
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About this property

Comfort Suites University Las Cruces

Hotel with free breakfast, steps from New Mexico State University
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Comfort Suites University Las Cruces offers 61 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Premium cable televisions are provided. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites University Las Cruces. During your stay, you're just a quick walk from New Mexico State University. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from New Mexico State University and a 3-minute drive from Mesilla Valley Mall
Comfort Suites University Las Cruces offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. The business-friendly Comfort Suites University Las Cruces also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This Las Cruces hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Hotel Las Cruces
Comfort Suites Las Cruces
Las Cruces Comfort Suites
Comfort Suites University Las Cruces Hotel
Comfort Suites University Las Cruces
Comfort Suites University Las Cruces Hotel
Comfort Suites University Las Cruces Las Cruces
Comfort Suites University Las Cruces Hotel Las Cruces

Comfort Suites University Las Cruces Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 88 out of 1003 reviews
Rating 2 - Terrible. 65 out of 1003 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lindsay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Great location. HORRIBLE condition. Dirty, pool was broken, breakfast dining hall was not monitored so everything was out and we had to sit and wait for them to get food in the dining room at 9am. Fine to sleep but don’t expect much else. Wouldn’t stay again or recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk Receptionist on duty (pm for 3/5/25) was so polite and patient. Her customer service was excellent!
Stayed 1 night in Mar 2025

10/10 Excellent

Nemicio

Stayed 2 nights in Feb 2025

2/10 Terrible

Luis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very outdated, everything in the room is falling apart. They do have cockroaches, the bedsheets are dirty, the rooms look like they aren’t properly cleaned. Visible dirt and grime everywhere. The walls are very thin, you could hear everything from above and next door.
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service
Staff was great, hotel was quiet, and breakfast was good. Will stay again.
Stayed 3 nights in Feb 2025

2/10 Terrible

Jeff

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed with stay and customer service

Tried booking a trip to check in that night and hotels.com app booked it for the following day. Immediately contacted support and they refused to refund my stay even though it was a glitch in the app. very disappointed would not stay at this property again. We ended up booking through the front desk as we were traveling and needed to sleep from a long days travel.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Stayed 1 night in Feb 2025

2/10 Terrible

Amanda

Travelled with family
Room was filthy stains everywhere didn’t stay left waiting for refund pictures are very deceiving on website.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Close to University

Perfect hotel for a game at the PanAm since it’s just a 5 minute walk. Rooms are spacious. However, the couch was torn on the armrest. Cracks on the bathroom tile, sheets wrinkled, grimy drawer handles and the room smelt like smoke. Breakfast was mostly empty by the 2nd morning. It’s a great location but needs updating. Pool was open in Feb but water was ice cold.
Stayed 2 nights in Feb 2025

6/10 Okay

Tessa

Liked: Cleanliness
Disliked: Property conditions & facilities
Side door keypad needs to be fixed. It doesn't work so the door was repeatedly kept open with a rock, which could be a major safety issue! Also, our room door wouldn't shut all the way unless you pushed/pulled it hard.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tasha

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Aylin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable, I don’t have any problem with the check in
Stayed 1 night in Feb 2025

10/10 Excellent

Joesph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Vincent

Stayed 1 night in Jan 2025

4/10 Poor

Jesús

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sofa bed had a bunch of trash when lifting the mattress, the elevators are falling apart as well as the hallways. Overall the room was pretty dirty. Also the entire property had a funky smell.
Stayed 1 night in Dec 2024

10/10 Excellent

Alycia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Diane, Lubbock

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for our family
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stewart

Travelled with family
Our stay was very good. No problems, and the breakfast was very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa, Laughlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At my age OCD creeps up on us and safety if our car is a concern and Ms Kelly & Staff went beyond assuring us we could sleep with peace. And we did Thank You Ms Kelly & Staff. Breakfast was Fantastic
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa, Laughlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exhausted and fatigued a relief with Staff attentive, kind and very calming voice.
Stayed 1 night in Jan 2025

6/10 Okay

Fernando

Travelled with family, Business traveller
Disliked: Staff & service
Front desk said i have no reservation ,until i showed her the confirmation email, it was embarrassing
Stayed 1 night in Jan 2025

4/10 Poor

Valentina

Travelled with family
Disliked: Staff & service
The ice machine was broken on our floor. The remote was missing from our room. The front desk person let herself into my room uninvited and she didn’t knock. THAT WAS VERY UNPROFESSIONAL AND RUDE.
Stayed 1 night in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jan 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024